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Eastwest Hotel by Malone

4.5 star property

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Photo gallery for Eastwest Hotel by Malone

Breakfast, lunch and dinner served
Boating
Terrace/patio
Frette Italian sheets, premium bedding, minibar, in-room safe
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
6 Rue Des Paquis, Geneva, GE, 1201
  • City Center Shopping Area
    ‪9 min walk‬
  • Jet d'Eau Fountain
    ‪19 min walk‬
  • United Nations European Headquarters
    ‪4 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite Duplex

Suite Duplex | Living room | Flat-screen TV, pay movies

Suite Duplex

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Single Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Eastwest Hotel by Malone

4.5-star hotel in Geneva City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Eastwest Hotel by Malone offers 41 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eastwest Hotel by Malone features a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. Event facilities measuring 237 square feet (22 square meters) include conference space. This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Eastwest Hotel by Malone is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Eastwest Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CHF 40 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Valet parking on site (CHF 38 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eastwest Restaurant

Things to do

  • 24-hour gym
  • Library
  • Personal motorized watercraft
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 237 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night
Welcoming dogs only
1 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 per person
  • Fee for in-room wired internet: CHF 40 per day (rates may vary)
  • Self parking fee: CHF 40 per day
  • Valet parking fee: CHF 38 per day
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Eastwest Geneva
Eastwest Hotel
Eastwest Hotel Geneva
Hotel Eastwest
Eastwest Hotel
Eastwest Hotel by Malone Hotel
Eastwest Hotel by Malone Geneva
Eastwest Hotel by Malone Hotel Geneva

Eastwest Hotel by Malone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 50 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint place to hang your hat. Near the water front and walking distance to train station,and bus station, and other attractions.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff - they managed an early check in for us which was very much appreciated with jet lag. Very clean hotel , nice large room Comfortable bed , great water pressure in the showers , robes etc and welcome swiss chocolate ! The soundproofing wasn’t the greatest - could hear traffic and other noise - which was ok at night because it was quiet- but tough to get a nap in the day to beat the jet lag.
Stayed 1 night in Jan 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful and incredibly comfortable 3-night stay. Will try to come back at some point in the future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aaditya, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

tuna

Stayed 2 nights in Dec 2024

8/10 Good

Takahiro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An service man is very friendly. Check in time in Expedia is 2PM, but, we need to wait until 3PM to go in the room. The hotel parking was full. But, there is another private parking building near the hotel and it was good.
Stayed 1 night in Jan 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and close to the lake and train station. Borders the red light district so be careful which direction you walk in leaving the hotel with your 20 yo girls
Stayed 1 night in Sep 2024

6/10 Okay

Teveen

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Located near a brothel. Decent but not great.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

Impersonal service

Impersonal service for a “premium” hotel - no different from a 3 star hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Hotel very easily and only a short walk from the train station. There were plenty of restaurants and bars close by and not far from the Lake.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with very friendly and courteous staff. The superior room booked had all amenities you may require within and was very spacious A short walk from Geneva Central Station and a 4 minute walk to the Lake, shops and Christmas markets. Would definitely recommend 👌
Stayed 2 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located hotel. Clean, comfy beds and excellent, polite staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2024

8/10 Good

Erem

Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed and large room. Would stay here again.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing experience

While this is a lovely hotel and centrally located, my flight was delayed and they still charged me for the night that I was unable to use. I was told hotels.com would need to approve before they could amend, but once they approved it the hotel was still unwilling to refund the night. Very disappointing! Wish I could give them a better rating because everything else was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

RYAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for proximity to the lake

I enjoyed my 2 night stay here for business but one leisure day at the end of a longer trip. They were able to accommodate a pretty late checkout (for a fee) which was great because my departing flight wasn’t until nighttime. I did not use any of the facilities like the gym/bar. Room was nicely appointed - a tiny bit small walking past the bed but honestly overall it was a larger size hotel room for what I’m used to in Europe. Could open the window to let a nice breeze in (everywhere I went on this trip it was so hot indoors!) So overall it’s a pretty basic (but nice) European hotel. And it’s in a convenient location. I think it is by some red light-ish night clubs, but I only noticed one time walking back late and it reminded me because I had read in some reviews but it is zero issue / if I hadn’t read ahead I probably wouldn’t have even noticed
Stayed 2 nights in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to everything we wanted to see and do. Room was a good size for two people, space to tuck things away. Find somewhere else to get breakfast, though. 29 Euro for a light buffet was not worth it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating staff with our 1yr old
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Stayed 3 nights in Oct 2024