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Eastwest Hotel by Malone

4.5 star property

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Photo gallery for Eastwest Hotel by Malone

Breakfast, lunch and dinner served
Terrace/patio
Reception
Boating
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6 Rue Des Paquis, Geneva, GE, 1201
  • Mont Blanc Bridge
    ‪7 min walk‬
  • Paquis Baths
    ‪8 min walk‬
  • Rue du Rhône
    ‪9 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite Duplex

Suite Duplex | Living room | Flat-screen TV, pay movies

Suite Duplex

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(23 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Eastwest Hotel by Malone

4.5-star hotel in Geneva City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Eastwest Hotel by Malone offers 41 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eastwest Hotel by Malone features a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. Event facilities measuring 237 square feet (22 square meters) include conference space. This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Eastwest Hotel by Malone is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Eastwest Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CHF 40 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (CHF 30 per day)
  • Valet parking on site (CHF 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eastwest Restaurant

Things to do

  • 24-hour gym
  • Library
  • Personal motorized watercraft
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 237 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night
Welcoming dogs only
1 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 per person
  • Fee for in-room wired internet: CHF 40 per day (rates may vary)
  • Self parking fee: CHF 30 per day
  • Valet parking fee: CHF 30 per day
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Eastwest Geneva
Eastwest Hotel
Eastwest Hotel Geneva
Hotel Eastwest
Eastwest Hotel
Eastwest Hotel by Malone Hotel
Eastwest Hotel by Malone Geneva
Eastwest Hotel by Malone Hotel Geneva

Eastwest Hotel by Malone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2024

8/10 Good

Erem

Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed and large room. Would stay here again.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing experience
While this is a lovely hotel and centrally located, my flight was delayed and they still charged me for the night that I was unable to use. I was told hotels.com would need to approve before they could amend, but once they approved it the hotel was still unwilling to refund the night. Very disappointing! Wish I could give them a better rating because everything else was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

RYAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for proximity to the lake
I enjoyed my 2 night stay here for business but one leisure day at the end of a longer trip. They were able to accommodate a pretty late checkout (for a fee) which was great because my departing flight wasn’t until nighttime. I did not use any of the facilities like the gym/bar. Room was nicely appointed - a tiny bit small walking past the bed but honestly overall it was a larger size hotel room for what I’m used to in Europe. Could open the window to let a nice breeze in (everywhere I went on this trip it was so hot indoors!) So overall it’s a pretty basic (but nice) European hotel. And it’s in a convenient location. I think it is by some red light-ish night clubs, but I only noticed one time walking back late and it reminded me because I had read in some reviews but it is zero issue / if I hadn’t read ahead I probably wouldn’t have even noticed
Stayed 2 nights in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to everything we wanted to see and do. Room was a good size for two people, space to tuck things away. Find somewhere else to get breakfast, though. 29 Euro for a light buffet was not worth it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating staff with our 1yr old
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Stayed 4 nights in Sep 2024

8/10 Good

erin

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was a ver y lovely stay however there was lots of dust on both bedside tables everything else however was really good it’s located in the perfect area. Would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Although the room was very good I did expect it to be a bit larger.
Stayed 2 nights in Sep 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice 2 day stay. The property is very reasonable in cost. The level of street noise on a Friday night lasted a long time. The air conditioning was not functioning. I would definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well appointed little hotel conveniently located between the rail station and the lake.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 3 nights in Aug 2024

10/10 Excellent

Randall, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Raynell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located at a convenient spot. We had great stay at the hotel, would like to go back if we visit the city again.
Stayed 2 nights in Jul 2024

8/10 Good

Dawn, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel. Great bed and bathroom. Convenient location close to train station (in between very nice and very poor areas of city). Breakfast was ok, coffee was terrrible. Hoped for a nice hotel bar, but no. Expedia “VIP benefit” was not useful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean and nice. Convenient location.
Stayed 2 nights in Aug 2024

6/10 Okay

Colin, London

Traveled with partner
Liked: Amenities
Other than faulty air conditioning that ruined a night's sleep, they were alright.
Stayed 2 nights in Aug 2024

10/10 Excellent

jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The general area of of the hotel is not good
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Super spacious for European standards and the room felt clean and fresh. The staff was super helpful with all of our questions and had great suggestions of things to do and places to go. Rooms were quiet and amenities were fantastic. The hotel isn’t in the best location as the safe / desirable side to be on is across the river, but needless to say, it’s a quick walk to get to the good area of town.
Stayed 4 nights in Jul 2024