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citizenM Geneva

4.0 star property

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Photo gallery for citizenM Geneva

Building design
Point of interest
King Room - Lake View | Premium bedding, pillowtop beds, in-room safe, desk
Property entrance
Check-in/check-out kiosk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Rue du Rhône
    ‪4 min walk‬
  • University of Geneva
    ‪9 min walk‬
  • Jet d'Eau Fountain
    ‪17 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪28 min drive‬

Room options

View all photos for King Room - Lake View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - Lake View

8.2 out of 10
Very good
(15 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.4 out of 10
Exceptional
(111 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Geneva

4-star Geneva hotel, connected to a rail/subway station in Geneva City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and a front-desk safe.

CitizenM Geneva is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 543 out of 775 reviews
Rating 8 - Good. 163 out of 775 reviews
Rating 6 - Okay. 33 out of 775 reviews
Rating 4 - Poor. 22 out of 775 reviews
Rating 2 - Terrible. 14 out of 775 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant city
Stayed 4 nights in Aug 2024

10/10 Excellent

Shareena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marjorie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Great location, beautiful view from the room. Every staff member we interacted with was so nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Julia, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern spot in old Geneva. Walk to shops, lake, restaurants and transit. Very eco friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Victor Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ylma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect! Will definitely go back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, lovely clean rooms and communal spaces. Staff very attentive and friendly, would definitely recommend
Stayed 4 nights in Nov 2024

8/10 Good

Donald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property excellent courteous staff, close to shopping and dining downtown.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, room was small but well formed.
Stayed 2 nights in Nov 2024

6/10 Okay

Jia

Business traveler
Liked: Cleanliness, staff & service
The staff at the hotel are super helpful. The hotel is very conveniently located and has access to high end shopping etc. But this is not your traditional hotel… if you’ve stayed in Arlo in New York you will know that the rooms are super compact and you barely have any room to move around. It has a modern hip vibe but it’s more like a “pod” than a place to relax and spread out. Ok for solo travelers with very little luggage.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very helpful staff. The rooms are small but with great efficient design. If you need a dark room to sleep, the black out curtains make the room DARK. The lobby is a bright and happy place and all the staff speak great English and are welcoming and helpful. There is self check in but there is someone to help with that as well. You are located right in the middle of everything, a few steps from old town and a block or two from the water. We loved our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

adele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say anything but super positive things about this hotel and the staff too. Super clean, modern, comfortable, it has everything shopping with the perfect location for central Geneva. Big shout out to David who went out of his way to do everything possible to make our stay special.
Stayed 3 nights in Nov 2024

10/10 Excellent

Muthu, Plano

Stayed 2 nights in Oct 2024

10/10 Excellent

Daron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb. Staff especially competent and mindful.
Stayed 1 night in Nov 2024

10/10 Excellent

JIM ANNA

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our favorate Hotel worldwide!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yagnesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Modern pod style room, superb location and all in great condition. A little bit of dust here and there in nooks and crannies, but generally very clean.
Stayed 3 nights in Nov 2024

4/10 Poor

Cristiana, Astoria

Stayed 2 nights in Oct 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location - lack of facilities and difficult bed position where your sleeping partner had to crawl over the top of you to get to the bathroom was not ideal. The lack of no tea or coffee making facilities in your room is also not great when you like a drink at bedtime or when you wake up. Also the experience of obtaining the room and keys for the room did not go smoothly for us and wasn’t appreciated after a long and late journey.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel and the bar was fun. The staff were all incredible
Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver

Stayed 2 nights in Oct 2024