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citizenM Geneva

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Geneva

Building design
King Room - Lake View | Premium bedding, pillowtop beds, in-room safe, desk
Point of interest
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • City Center Shopping Area
    1 min walk
  • Rue du Rhône
    4 min walk
  • Saint-Pierre Cathedral
    6 min walk
  • Geneva (GVA-Cointrin Intl.)
    28 min drive

Room options

View all photos for King Room - Lake View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Ruby Claire Hotel Geneva

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Air conditioning
Breakfast available
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4.5 out of 5, Wonderful, (744)
The price is $202
per night
$218 total
includes taxes & fees
Dec 7 - Dec 8
Ruby Claire Hotel Geneva

About this property

citizenM Geneva

4-star Geneva hotel, connected to a rail/subway station in Downtown Geneva
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and a front-desk safe.

CitizenM Geneva is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 460 out of 671 reviews" "
Rating 8 - Good. 149 out of 671 reviews" "
Rating 6 - Okay. 28 out of 671 reviews" "
Rating 4 - Poor. 20 out of 671 reviews" "
Rating 2 - Terrible. 14 out of 671 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Hamid

Traveled with family
Disliked: Amenities, property conditions & facilities
Luxury if you are just out of prison as the bedroom is the same size. 2 meters x 5 meters. Width is exactly that of the double bed. I genuinely believe no hotel should be allowed to have such unacceptably small rooms. Unless it is the cheapest in Geneva and you can only afford it, do not not book here. You have been warned
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful breakfast. Simple but comfortable room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. High tech for those techies!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and very clean. Although the rooms are small, they are awesome - king size beds, blackout shades, and a rain shower. Strong wifi throughout. The bar and lounge space is casual with a nice variety of seating options. Staff were friendly. We chose a courtyard facing room and there was zero noise at night. Highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience at CitizenM hotel. Super location with shops and restaurants right on our door step. All the staff were very friendly and helpful. 24 hr food service!! Complete automatic blackout blinds, very nice!! Our room was on the smaller size, which didn’t bother us but might be an issue for some travelers. The king size bed was perfectly comfortable but the bed is flush with the window so whom ever is on that side of the bed has to climb over the other person to get out or the other person has to get out of the bed to let you out…… I would stay at a citizensM again
Stayed 2 nights in Aug 2024

8/10 Good

Laurie-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was friendly and helpful. Hotel close to everything. Only issue we had was the cleaning staff on the day our room was to be clean completely. We believed they forgot to do our room and by 5pm, we contacted the front desk and they had someone go to our room to clean it. However, they did not empty the trash which had 3 days worth of garbage in it nor did they replaced the toilet paper. I had to call the front desk to have someone take the garbage away and bring us toilet paper. Besides this, I highly would recommend this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location in central Geneva - short walk from train station, close to lake front, old town and shopping district. Staff friendly and helpful, room spacious and clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

8/10 Good

Anicia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but room is too small
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and welcoming. Super fast check-in/out. Very close to the waterfront. Public trans is incredible (as it is in all of Switzerland).
Stayed 2 nights in Aug 2024

10/10 Excellent

c

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Benivia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best stays I have EVER HAD! I travel often and always, but the stay at this location was EXCEPTIONAL! High-tech and leaps bounds above other hotels!
Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Wallace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the unique decor of this hotel. The lobby was a fun vibe. I really appreciated the free cold water dispenser at the bar. The room and bathroom were very small. If you have large luggage, this may not be the place for you. Another problem we had was that they put our teen children on a different floor from us and we were not able to get to each other’s rooms. The elevator will only take you to your own floor. So we had to take one of their keys to be able to reach their floor. The hotel would only issue a maximum of 2 keys per room. I feel that the employee that helped us check in should have assigned us to the same floor or warned us about this problem. If you are booking more than 1 room, you should know this. But overall we enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hemal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice stay, very central in the city with nice places to eat around within walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel in a great location, we could see a slice of the lake from our window, and Old Town is across the street. Comfortable rooms with everything you need, great rain shower. Highly recommend!
Stayed 3 nights in Aug 2024

4/10 Poor

Mykala

Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel, just not in the summer!
Loved the hotel, the location was fantastic, the room was small but cute. So what is the problem? Only air conditioning. It was brutal. I didn’t sleep for the two days I was there. I almost grabbed my pillow and slept in the lobby. The staff gave me a fan, but it didn’t do much. I would highly recommend the hotel for any season except summer. Just avoid the hot months at all costs!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern hotel in the heart of Geneva. Very convenient for lake, the old town and central shops and restaurants. Public transport links amazing. Highly recommended.
Stayed 3 nights in Aug 2024

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything up to mark with technology the food at the hotel limited waant the best but tons of restaurants near by to fill the gap. Close to everything great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

2/10 Terrible

JIE, Lansdale

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024