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Reef Beach Resort

3.5 star property

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Photo gallery for Reef Beach Resort

Beach/ocean view
On the beach
3 bedrooms, in-room safe, desk, laptop workspace
Family Suite, 3 Bedrooms | Living area | 32-inch TV with cable channels
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Tourism Rd, Siargao Island, General Luna, Surigao del Norte, 8419
  • Cloud 9 Beach
    ‪2 min drive‬
  • General Luna Beach
    ‪3 min drive‬
  • General Luna Port
    ‪8 min drive‬
  • Siargao (IAO-Sayak)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

3 bedrooms, in-room safe, desk, laptop workspace

Deluxe Room, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 3 bedrooms, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | 3 bedrooms, in-room safe, desk, laptop workspace

Family Suite, 3 Bedrooms

  • 1420 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 3 bedrooms, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Classic Room

3 bedrooms, in-room safe, desk, laptop workspace

Classic Room

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Reef Beach Resort

3.5-star General Luna hotel with rooftop terrace
Spend the day relaxing on the beach or pampering yourself at Reef Beach Resort's full-service spa.
Reef Beach Resort offers 22 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Reef Beach Resort features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a children's pool, a rooftop terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Reef Beach Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 255 to 300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 255 to 300 per person
  • Airport shuttle fee: PHP 300 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Reef Beach Resort General Luna
Reef Beach General Luna
Reef Beach Resort Siargao Island/General Luna Philippines
Reef Beach Resort Hotel
Reef Beach Resort General Luna
Reef Beach Resort Hotel General Luna

Reef Beach Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 11 out of 80 reviews
Rating 4 - Poor. 11 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was really clean and the hot water worked really good. The restaurant was good as well, especially for breakfast. We had the pancakes and the omelette was really good with the three cheeses. The weight staff were very friendly and helpful at all times.
Stayed 2 nights in Mar 2025

6/10 Okay

Malia, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was ok. We were looking at a wall next door. Every time we walked in the room smells like sewer. We had to ask for spray. I think I paid the private van twice. Which is 2000 pesos each way. They did not give a receipt when I arrived for the pick up. Then when I checked out and making a payment for drop off. They told I did not pay for pick up. Which I was certain that I paid it. They told me the manager will into it through the camera surveillance but never did. Another thing was the rental scooter. We were told that if we rent through them they would make sure that the bike was newer. That wasn't the case. The scooter was old and scratched up. The helmet did not worked. It was falling apart. I ask for another one and give another one that doesn’t have any clip attached to it. And then when I ask for orange juice which I paid extra for it at breakfast. They give me a watered down orange juice. I’m a little disappointed! I don’t I will ever stay there again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2025

10/10 Excellent

Darwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice… had a surprise party during the week… it was packed and entertaining… somewhat quiet other than that… enjoyed my stay
Stayed 4 nights in Oct 2024

8/10 Good

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean excellent food. not located closer to Cloud 9.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Mari

Stayed 3 nights in Jul 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Room comfort

Excellent Staff, but not comfortable.

The service was great, but the facility is just so-so at best. We had issues with the wifi and with our restroom that took a good several attempts to fix. The staff was always friendly and happy to help. Also, the bed and pillows were super hard and the two nights we were their they had rave-like parties until midnight that were very loud.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very safe and the staff was absolutely amazing!! The hotel was close to all the attractions. Was very quiet and was able to relax and enjoy ourselves. The restaurant was amazing.
Stayed 3 nights in Jul 2024

6/10 Okay

Benjamin

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll be back soon
Stayed 2 nights in Jun 2024

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Overall, A Very Below Average Hotel

AC is only in the two bedrooms. No AC downstairs for kitchen, dining and family room which has the only TV. Downstairs is like an oven in the afternoon. Poor customer service at the restaurant. I wanted to order a glass of wine with my pasta and they said they could only sell me a whole bottle. Thought Manager would make it right but she did not. She said if the rest of the bottle goes to waste, they have to throw it away, so the cost is passed on as a higher price to the customer. I ordered Rigatoni Bolonage (red sauce) and got Pasta Carbonara (white sauce) which I sent back. I don't think the wait staff knows the difference and they require training on non-Filipino foods as well as customer service. They are polite however. Overall a very below average accommodation for me and my family. I won't be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Reil, Vallejo

Stayed 3 nights in Jun 2024

6/10 Okay

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Having breakfast in the morning outside overlooking the ocean was nice. There was a coffee place across the street where I can get a cappuccino to go and then drink it when I was having breakfast at the hotel. Two times a week there would be a beach party at the bar and restaurant area from 8:00 p.m. to midnight. If you don't plan to be part of that party you will not get sleep anywhere in the hotel.
Stayed 4 nights in May 2024

8/10 Good

Marilou

Traveled with family
Great customer service, full ocean views and good location
Stayed 4 nights in May 2024

10/10 Excellent

ZILDOMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

This resort is simply fantastic!! The amenities, restaurant, customer service and friendliness from the staff is commendable!!
Stayed 2 nights in May 2024

10/10 Excellent

Philip, Sacramento

Stayed 4 nights in Feb 2024

6/10 Okay

gil jones, Daly City

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The employees were great and really courteous! No issues there. The property on the otherhand, it needs a bit of maintenance. The room we got, the water pressure on the 2nd floor shower (it's the only shower on the room we booked and we booked an apartment with 2 rooms) is non existent. It would take you quite a long time to take a shower. Then the toilet tank doesn't refill fast enough. We had to fill the tank using the bidet.
Stayed 3 nights in Mar 2024

8/10 Good

Jason

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
On the beach good restaurant. Only complaints rats and roaches. The swimming pool needs attention. Nice rooms modern wifi signal in and out
Stayed 3 nights in Jan 2024

6/10 Okay

Ian

Stayed 3 nights in Jan 2024

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the amenities were great, and the area is very safe and walkable to everything you could need.
Stayed 6 nights in Dec 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY cool time. Thanks to all!
Stayed 1 night in Sep 2023

8/10 Good

NilaJoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Alberto

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023