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Club Wyndham Smoky Mountains

3.0 star property

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Photo gallery for Club Wyndham Smoky Mountains

Exterior
Property grounds
Property grounds
2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Hot Tub
  • Gym
  • Pool
  • Air conditioning

Explore the area

Map
308 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬

Room options

View all photos for Condo, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Condo, 2 Bedrooms

9.0 out of 10
Wonderful
(32 reviews)
  • 1140 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Condo, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

The Resort at Governor's Crossing

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4.4 out of 5, Excellent, (1336)
The price is $283
per night
$319 total
includes taxes & fees
Mar 28 - Mar 29
The Resort at Governor's Crossing

About this property

Club Wyndham Smoky Mountains

3-star Sevierville hotel close to Titanic Museum
2 indoor pools, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a children's pool, and concierge services. Limited housekeeping is available.
Club Wyndham Smoky Mountains offers 558 accommodations with washers/dryers and safes. Accommodations offer separate dining areas. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

2 outdoor swimming pools, 2 indoor swimming pools, and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Wyndham Smoky Mountains features 2 outdoor swimming pools, 2 indoor swimming pools, and 3 hot tubs along with a sauna, a fitness center, and a children's pool. Public areas are equipped with complimentary wired and wireless Internet access. This family-friendly hotel also offers an arcade/game room, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Club Wyndham Smoky Mountains is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 3 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Sauna

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 22 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Smoky Mountains Wyndham
Wyndham Smoky Mountains
Wyndham Smoky Mountains Condo
Wyndham Smoky Mountains Condo Sevierville
Wyndham Smoky Mountains Sevierville
Wyndham Smoky Mountains Hotel
Sevierville Wyndham
Wyndham Sevierville
Wyndham Smoky Mountains Hotel Sevierville
Wyndham Smoky Mountains
Club Wyndham Smoky Mountains Hotel
Club Wyndham Smoky Mountains Sevierville
Club Wyndham Smoky Mountains Hotel Sevierville

Club Wyndham Smoky Mountains Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 342 out of 573 reviews
Rating 8 - Good. 140 out of 573 reviews
Rating 6 - Okay. 54 out of 573 reviews
Rating 4 - Poor. 23 out of 573 reviews
Rating 2 - Terrible. 14 out of 573 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect size units for our family trip to the area with 6 adults and 3 children (in 2 2-bedroom units). Very convenient to the sights we planned.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert Lee Gamble

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for family gatherings. We hosted a wedding and were excited that we were so close to all the attractions and tourists venues.
Stayed 7 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comforts of home
The suite is a great choice for time with your aging parents. It gives them privacy but also comforts of home while on the go.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tommy, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Property was clean and quiet. Second time there and it won’t be the last!
Stayed 4 nights in Sep 2024

10/10 Excellent

Diana

Traveled with family
Liked: Amenities
The resort was beautiful. The grounds were very well maintained and the accommodations were clean, comfortable and family friendly. We would definitely return to this resort.
Stayed 4 nights in Oct 2024

2/10 Terrible

Etta

There was roaches in our room and my daughter couldn’t sleep because of that. We call to let them know and know one ever called us back. My daughter’s birthday was ruined because of that. She was very disappointed. And till now no one ever call us back to ask how we felt. Can never book them again
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 4 nights in Aug 2024

4/10 Poor

Kelly

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty carpets turned out feet black
Stayed 3 nights in Aug 2024

10/10 Excellent

emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time
Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, great location!
Stayed 4 nights in Jun 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was located near alot of attractions and dining options. Shopping is convenient. Suites are quiet and comfortable. Beds are comfortable. Parking can get crowded in the evening. Exersize room was well appointed. The outdoor pool is a little small for the size of the resort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was easy n staff were very accommodating after hotels.com called me the morning of my stay stating my room was unavailable and I would only be able to get a 1 bedroom instead of the 2 bedroom I had booked 4 mo. In advance. When I went to check in the front desk told me that was incorrect and they got me into the 2 bedroom. They were so helpful and told me next time to call them directly for clarification. I would definitely stay here again but unlikely to book through hotels.com.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Ryan

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
5 star
Stayed 2 nights in Jan 2024

10/10 Excellent

Salisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Shanta

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
A side from the sink drain stopper being stuck closed in the 2nd bathroom. Our stay was great! Our 2 bedroom condo provided enough space and comfort for our family. We will definitely stay at Wyndham again and we have recommended others to do so as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nivea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Allyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and rooms are kept very clean! Driveways are steep and sometimes confusing to get around property. Nice visit!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth, Marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In TN for business hotel was clean and very convenient location.
Stayed 2 nights in Jan 2024