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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Courtyard
Ice skating
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wild WaterDome
    ‪6 min walk‬
  • Soaky Mountain Waterpark
    ‪7 min walk‬
  • Wilderness at the Smokies
    ‪8 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(232 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • 763 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(26 reviews)
  • 763 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed) | In-room safe, iron/ironing board, bed sheets

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(384 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

8.6 out of 10
Excellent
(105 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

3.5-star Sevierville resort connected to the convention center, steps from Wilderness at the Smokies
This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Wilderness at the Smokies - Stone Hill Lodge features a lazy river and a waterslide. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 4 bars/lounges.

Event facilities measuring 200000 square feet (18580 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool and outdoor pool at a partner property. Onsite self parking is complimentary.

Wilderness at the Smokies - Stone Hill Lodge has designated areas for smoking.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (200,000 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1541 out of 2799 reviews
Rating 8 - Good. 636 out of 2799 reviews
Rating 6 - Okay. 318 out of 2799 reviews
Rating 4 - Poor. 163 out of 2799 reviews
Rating 2 - Terrible. 141 out of 2799 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Terry

Traveled with family
Disliked: Staff & service, amenities
Stayed 2 nights in Oct 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Clarence

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!!
Stayed 1 night in Nov 2024

6/10 Okay

Catherine, mcdonough

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Nov 2024

8/10 Good

Kyunghwan

Stayed 1 night in Oct 2024

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. Awesome views. The food was astronomically expensive. The breakfast was over $70 for 2 adults and 2 kids. And the quality of the breakfast was worse than a free continental breakfast at any other hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Alisha

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Front. Desk check in was awkward. My son made a comment that she looked exhausted and wasn’t friendly but not mean. Just looked annoyed to be there. We stayed in the stone hill first floor and to get to the room was weird felt like we were in a basement and no ground access.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Christi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not good for the price
Definitely not as expected for the name. Bed was comfortable but sheets had stains. Stains on the ceiling and terrible paint job in the bathroom. The rooms were not quiet. Constantly had someone slapping the door or slamming doors. You can also hear walking above.
Stayed 1 night in Nov 2024

10/10 Excellent

Jumierra

Stayed 1 night in Oct 2024

8/10 Good

Nathan

Stayed 3 nights in Oct 2024

8/10 Good

Nobuhiko

Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Oct 2024

6/10 Okay

Ashley

Stayed 2 nights in Oct 2024

6/10 Okay

khristi

Traveled with family
Liked: Staff & service, amenities
Need updates. The sink should be i the bathroom. And New carpet/flooring.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Room was not what I'd expect. Very old and dingy, furniture stained and dirty.
Stayed 3 nights in Oct 2024

6/10 Okay

Brechel

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room's needed to be updated Bathrooms was quite small and couldnt move around in The carpet in the hallways was old dirty and smelled of overly sprayed carpet cleaner In the rooms the beds are uncomfortable It seems the value goes towards the attractions surrounding the hotel but when we use the water facility towels that should have been provided was not due to what ever reasons for not having it for the customers Left out wet
Stayed 2 nights in Oct 2024

2/10 Terrible

Yolanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They put us in a whole other area and the hotel wasn't great the carpets were stained and ripped I wasn't happy at all I even checked out early
Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan

Stayed 3 nights in Oct 2024