Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Ice skating
Water park
Courtyard
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪7 min walk‬
  • Wilderness at the Smokies
    ‪8 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬

Room options

Standard Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(235 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Accessible

  • 763 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(26 reviews)
  • 763 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Standard Room, 1 King Bed, Accessible, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(387 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony

8.6 out of 10
Excellent
(105 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

Wilderness at the Smokies - Stone Hill Lodge

3.5-star Sevierville resort connected to the convention center, steps from Wilderness at the Smokies
This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Wilderness at the Smokies - Stone Hill Lodge features a lazy river and a waterslide. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 4 bars/lounges.

Event facilities measuring 200000 square feet (18580 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool and outdoor pool at a partner property. Onsite self parking is complimentary.

Wilderness at the Smokies - Stone Hill Lodge has designated areas for smoking.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (200,000 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1555 out of 2796 reviews
Rating 8 - Good. 625 out of 2796 reviews
Rating 6 - Okay. 314 out of 2796 reviews
Rating 4 - Poor. 161 out of 2796 reviews
Rating 2 - Terrible. 141 out of 2796 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Be time I've had in along time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Riley

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

10/10 Excellent

Helen

Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Rooms were spacious and clean. Plenty to do for the kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel room needed repairs, but all of the rooms were booked. So, they put us in a beautiful villa that we absolutely loved! If you're thinking about staying here, I highly recommend the villas!
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 2 nights in Dec 2024

6/10 Okay

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was poorly cleaned prior to checkingz
Stayed 1 night in Dec 2024

2/10 Terrible

Judith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down, dark, and out dated. I had several issues and none of them were solved. For the price I paid (over $1,400.00 for 3 nights after extra fees added) it should have been an exceptional stay but instead, I was lied to, stolen from, ignored and dismissed, given an inferior room that was dark and nasty. I won't be staying at Stone Hill at Wilderness again. What a loss and totally ruined my family's holiday.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
We had a great experience. Everything was clean and well organized. The rooms were amazing
Stayed 1 night in Nov 2024

8/10 Good

Ashlyn

Traveled with family
Liked: Cleanliness, staff & service
It was okay.
The indoor water park was cool. Definitely not as big as they make it look online. The cost of the room was not worth the size. It’s was very very small and needed updating badly.
Stayed 3 nights in Nov 2024

6/10 Okay

Kim

Stayed 3 nights in Nov 2024

8/10 Good

Ashleigh

Stayed 1 night in Nov 2024

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love all the fun activities.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Traveled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2024

10/10 Excellent

Kasie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Was perfect for our little holiday weekend get away.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how modern the property is. Theres a wristband to get into the rooms. There are plenty of dinning options on the property and the waterpark is amazing! We had 6 kids with us and they all had such a blast!
Stayed 2 nights in Nov 2024

2/10 Terrible

Vanesa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsanitary Place
Unsanitary, they don't clean the rooms properly. They don't attend the communication on requests to detail. They don't take in consideration and satisfy families after they have been at fault. Rude & unprofessional staff. Supervisors can’t calculate percentage correctly. Don’t recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chase

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and fun. The kids loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Chase

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful and fun. The kids absolutely loved the arcade and indoor waterpark.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased, my son loved the hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was great & the staff were amazing. We took the kids for a small getaway and they loved it! We will be back for sure.
Stayed 2 nights in Nov 2024