Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
In-room safe, iron/ironing board, bed sheets
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪3 min walk‬
  • Soaky Mountain Waterpark
    ‪4 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

Standard Room (2 Queen Beds with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Executive Suite, 1 Bedroom, Accessible

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Standard Room, 1 King Bed, Accessible, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Wilderness at the Smokies - Stone Hill Lodge

3.5-star Sevierville resort connected to the convention center, steps from Wilderness at the Smokies
This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Wilderness at the Smokies - Stone Hill Lodge features a lazy river and a waterslide. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 4 bars/lounges.

Event facilities measuring 200000 square feet (18580 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool and outdoor pool at a partner property. Onsite self parking is complimentary.

Wilderness at the Smokies - Stone Hill Lodge has designated areas for smoking.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (200,000 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1597 out of 2855 reviews
Rating 8 - Good. 621 out of 2855 reviews
Rating 6 - Okay. 328 out of 2855 reviews
Rating 4 - Poor. 167 out of 2855 reviews
Rating 2 - Terrible. 142 out of 2855 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved other people’s hair clumps in the water. Loved $50 for 5 frozen yogurts Loved the bathroom tub faucet wouldn’t shut off Loved the pillows smelled like pool water Overall had a good time it’s a waterpark kids loved it.
Stayed 1 night in Feb 2025

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaitlynn

Stayed 3 nights in Feb 2025

8/10 Good

Munish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Allonah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Double charge resort fees!

BE AWARE that the hotel may charge you twice for resort fees. I had to speak to multiple staff members at the front desk to explain the overcharges. I had itemized receipts and still left without a refund. I called after 7-10 business days and apparently they refunded it to an unknown card. It sure wasn’t mine. The front desk also mixed my room with another guests room and the wrist bands for entry were wrong. It was frustrating.
Stayed 1 night in Feb 2025

10/10 Excellent

Rockie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Yusimi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again

It was excellent it was a partner hotel to wilderness waterpark hotel cheaper but all water fun was included and free shuttle back and forth. Less money than staying at the actual wilderness hotel
Stayed 1 night in Feb 2025

8/10 Good

Enrique

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and excellent staff rooms are good did have trouble where the bathroom door couldn’t lock properly and our balcony door wouldn’t open properly but everything else about this resort it amazing.
Stayed 1 night in Feb 2025

8/10 Good

Paige

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the property was closer to the park but the shuttle is convenient. The property was clean and the staff were very nice! We enjoyed celebrating my son’s 13th birthday with a few of his best friends! The ac in the room could have been better!
Stayed 1 night in Feb 2025

8/10 Good

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. It was under construction. But it was still a good experience
Stayed 4 nights in Feb 2025

2/10 Terrible

Allison

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Went into the first room and it reeked of cigarette smoke. Went a got into another room to find it hadnt been cleaned very well at all. Very disappointed. Especially as much as it cost.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything except the water park hours not opened long enough 🙃
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My wife couldn't ride the water rides wasn't the best stay
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip cheerleading

This time the room was better set up with table attached to wall and smaller tables/stools.
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! My kid enjoy
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Weekend

In town for a cheer competition at the convention center next door. Second time staying at this lodge. Everything was easy from the moment we checked in on. Beds comfortable. Even the Murphy bed! Construction was going on but it didn’t affect our stay in any way.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherry, Newton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for kids.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mauricio, Nolensville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Stayed 1 night in Feb 2025