Twin Mountain Inn & Suites

2.0 star property

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Photo gallery for Twin Mountain Inn & Suites

Exterior
View from property
Reception
Reception
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3929 South River Road, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Island at Pigeon Forge
    ‪6 min drive‬
  • Dollywood
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

2 Queen Beds, Fireplace, Private Balcony on River

9.6 out of 10
Exceptional
(212 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Fireplace, Private Balcony on River (Mobility Accessible)

9.8 out of 10
Exceptional
(21 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

1 King Bed with Sofa bed, Fireplace, Soaking Tub, Private Balcony on River

9.6 out of 10
Exceptional
(40 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Twin Mountain Inn & Suites

Pigeon Forge hotel walkable to Dolly Parton's Stampede Dinner Attraction
An outdoor pool, a seasonal outdoor pool, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and a front-desk safe are onsite.
Twin Mountain Inn & Suites offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Twin Mountain Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property cannot accommodate parking for large vehicles, including RVs, buses, boats, or trailers.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Twin Mountain Inn Pigeon Forge
Twin Mountain Inn
Twin Mountain Pigeon Forge
Twin Mountain Inn & Suites Hotel
Twin Mountain Inn/ Hotel Pigeon Forge
Twin Mountain Hotel
Twin Mountain Inn & Suites Pigeon Forge
Twin Mountain Inn & Suites Hotel Pigeon Forge

Twin Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1275 out of 1608 reviews
Rating 8 - Good. 258 out of 1608 reviews
Rating 6 - Okay. 55 out of 1608 reviews
Rating 4 - Poor. 13 out of 1608 reviews
Rating 2 - Terrible. 7 out of 1608 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

wanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The gentleman who checked us in was not very welcoming and was rather rude
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Angelique

Traveled with family
Liked: Cleanliness, staff & service
This location is great. The included breakfast is sufficient and had a variety of options. The views from the rooms are so pretty being right on the river. The room was large but needed some additional updates. Overall a good stay.
Stayed 5 nights in Dec 2024

8/10 Good

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Brystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Family Trip
We stayed overnight after a full day at Dollywood. The room was clean and comfortable, the fireplace was much appreciated after being out in the cold. Friendly staff, good breakfast and spacious room.
Stayed 1 night in Dec 2024

10/10 Excellent

Rajwinder, Campobello

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on a weekend getaway with my parents to Dollywood. This was close to the park and restaurants. The room was comfortable and convenient for us.
Stayed 1 night in Dec 2024

4/10 Poor

Mike

Stayed 2 nights in Dec 2024

8/10 Good

Kym

Stayed 2 nights in Dec 2024

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Everyone was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
We enjoyed our stay a Twin Mtn river resort very clean and our suite was amazing it was quite and cozy. Will definitely stay there again
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time stay, clean, convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Rufaro

Disliked: Staff & service
Front desk person was rude.
Stayed 1 night in Dec 2024

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very friendly & helpful. Loved the fireplace Convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying here! Recommend this place to everyone!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Arlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Donnie

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed several times always great
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2024

10/10 Excellent

terry

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twin Mountain Inn & Suites lived up to the great reviews! Quick check-in, clean, safe, and cozy all the way around. We interacted with two staff members (Robert at check-in and Mkayra (SO SORRY, I know I got that spelling wrong) at breakfast/check-out) and they were both amazing. Mkayra especially was so kind and courteous even as she was flying around the kitchen/dining area supporting breakfast hours. Our four-year-old daughter was amazed and commented how hard she was working :) Give that lady a raise! The breakfast itself was amazing as well (great sausage, biscuits and gravy, and bear-shaped waffles!) The hotel, lobby, room, and walkways are all safe, well-lit, clean, and comfortable. LOVED the private balcony overlooking the river and enjoyed watching the ducks in the morning. All this and only 5-10 minutes from Dollywood. Wins all the way around. We WILL be back!
Stayed 1 night in Dec 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super clean, and the view was beautiful. My husband and I have no complaints at all, and we will be booking a room in the spring.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again for sure
Very clean. Surprise - gas fireplace in the room! Refrigerator and microwave. Excellent value for the price!
Stayed 1 night in Dec 2024