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The Ramsey Hotel & Convention Center

3.0 star property

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Photo gallery for The Ramsey Hotel & Convention Center

Relax by the pool surrounded by lounge chairs and a scenic view on the large screen.
Relax in the hotel's spacious lobby, featuring a central fireplace, plush armchairs, and a round coffee table.
Experience the warmth of our inviting lobby, featuring a central fireplace, comfortable seating areas, and a high ceiling with a grid pattern.
Relax with a drink at the bar, surrounded by artwork and comfortable seating.
Welcome to a hotel with a symmetrical design, featuring a mix of glass and brick architecture and landscaped gardens.

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe King with Sleeper Sofa

8.6 out of 10
Excellent
(31 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(173 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ramsey Hotel & Convention Center

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a conference center, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Ramsey Hotel & Convention Center provides a hot tub and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 18801 square feet (1747 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2024.

The Ramsey Hotel & Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 658 out of 1211 reviews
Rating 8 - Good. 265 out of 1211 reviews
Rating 6 - Okay. 155 out of 1211 reviews
Rating 4 - Poor. 68 out of 1211 reviews
Rating 2 - Terrible. 65 out of 1211 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natashia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 - Great hotel/resort like and wonderful amenities. The Pool, Hot Tub, and Fire Pit were great. Fresh Popcorn every evening and Wonderful music rang throughout the lobby. Shower pressure was fantastic! Good, clean, comfortable bed and clean bathroom. Walking distance to all sorts of shops, restaurants and attractions. Also a quick drive to Gatlinburg, the Smoky Mountain National Park. Highly recommend checking this place out!
Stayed 1 night in Apr 2025

8/10 Good

Beth

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could of been a little more on the fruit side, the pictures kind of sale it as much more ...
Stayed 2 nights in Apr 2025

8/10 Good

Monica

Traveled with partner
Liked: Amenities
Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities
Great Breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful stay!

I’ve stayed at a lot of hotels and this is probably one of my favorite! To start off, beautiful entrance once you arrive, staff is super friendly, room was excellent, really clean and absolutely loved the shower. Had a wonderful indoor/outdoor pool and hot tub with a big screen showing a movie at night! Oh yeah did I say the pool and hot tub was 24hours! Also loved how in the evening they served popcorn. Breakfast was phenomenal as well!
Stayed 2 nights in Apr 2025

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Would stay here again.
Stayed 3 nights in Apr 2025

4/10 Poor

Amanda

Disliked: Cleanliness, room comfort

Highly Disappointed

On the website everything looked great! At check in the staff member was not the best but I thought maybe she's had a long shift. When we first walked in the room I thought it looked nice until I filled the Jacuzzi tub and turned the jets on. All this black stuff started coming out! The pillows were like laying on a piece of paper. They flattened as soon as laying on them.When we went to eat breakfast the hostess was super friendly. The food however was awful along with the coffee and nothing was clean. Won't be back!
Stayed 1 night in Apr 2025

8/10 Good

Demijan

Traveled with family and small children
Liked: Staff & service, amenities
The property is a bit dated. It has a lot of potential. Great location. Easy in and out. Pool open 24 hours. Breakfast ok. Everything was ok. The price was good. It's the simple stuff that could be fixed that was mainly frustrating. Peeling wallpaper in bathroom. Little bit of caulk and glue needed. Overall it was clean. Service and staff were excellent. The shining star of the hotel were the employees by far and the lobby and location being easy and quick to get everywhere you want to go in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paige

Stayed 1 night in Apr 2025

10/10 Excellent

LELAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved the nightly movie shown over the pool area. Having breakfast onsite was super convenient! Would recommend for families!
Stayed 4 nights in Apr 2025

4/10 Poor

melvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice visit and stay!

The pool area was very nice. Offered movie in pool area and fresh popcorn. Hot tub was to hot for us to enjoy. Pool was cold. Alot of guest was dissatified on the temperature of pool to cold. Staff was very helpful. Breakfast was amazing. And the Christian music playing really was appreciated. Thank you!
Stayed 5 nights in Apr 2025

10/10 Excellent

Patrick

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was beautiful friendly and had a delicious breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will book again..

The pool area is open 24hrs which is rare but a wonderful benefit. Rooms are nice and cozy. Shower/water pressure was amazing. No complaints other than the $40 a day for a service anaimal with a $250 refundable deposit (its taken out immediately but takes days to be refunded)
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ramsey

Friendly clean and comfortable with a breakfast buffet in the mornings
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the fact that the hot tub and pool is open 24 hours. The breakfast is excellent.
Stayed 2 nights in Apr 2025

6/10 Okay

Marc

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Nice glamor except for breakfast

Nice location. By the looks of the hotel the breakfast should be amazing but the food quality was worse than most cheaper hotels with less glamor. Judy the welcomer was great. Location was great, right on the strip but set back a bit which helps reduce noise. Pool area was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast alot of variety.
Stayed 4 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Stayed 1 night in Apr 2025

8/10 Good

Barbara

Business traveler
Liked: Cleanliness, amenities
Rust in bathroom areas. Spider webs in see-through elevator.
Stayed 2 nights in Apr 2025