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Sidney James Mountain Lodge

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sidney James Mountain Lodge

Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, sun loungers
King Jacuzzi Suite - No pets | Living area | TV
Hallway
Balcony view
King Jacuzzi Suite - No pets | Jetted tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
610 Airport Road, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Gatlinburg Space Needle
    ‪10 min walk‬
  • Traffic Light #8
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Fireplace | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Fireplace

  • 279 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Doubles - No pets

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Creekside Two Doubles - No pets

  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Jacuzzi Suite - No pets

King Jacuzzi Suite - No pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

King Jacuzzi Suite - No pets

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Deluxe - No Pets

King Bed Deluxe - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

King Bed Deluxe - No Pets

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Queens - No Pets

Creekside Two Queens - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Creekside Two Queens - No Pets

  • 279 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Jacuzzi Suite - No Pets

Queen Jacuzzi Suite - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Queen Jacuzzi Suite - No Pets

  • 460 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (No Pets)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (No Pets)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Room - No pets

Single Queen Room - No pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Single Queen Room - No pets

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sidney James Mountain Lodge

Gatlinburg hotel close to Gatlinburg Space Needle
This hotel features 2 outdoor pools, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite. Housekeeping is available on request.
Sidney James Mountain Lodge offers 186 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a children's pool.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Sidney James Mountain Lodge features 2 outdoor swimming pools, an indoor pool, a spa tub, and a sauna. Event facilities measuring 1600 square feet (149 square meters) include conference space. This business-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sidney James Mountain Lodge has designated areas for smoking.

Poolside Cafe - Onsite café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fishing
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,600 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 12 2025 to March 21 2025 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from November 1 to March 15:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the spa tub

Property is also known as

James Sidney
Sidney James
Sidney James Mountain Lodge
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Motel
Sidney James Mountain Lodge Motel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain
Sidney James Lodge
Sidney James Mountain Lodge Hotel
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Hotel Gatlinburg

Sidney James Mountain Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1006 reviews" "
Rating 8 - Good. 236 out of 1006 reviews" "
Rating 6 - Okay. 146 out of 1006 reviews" "
Rating 4 - Poor. 73 out of 1006 reviews" "
Rating 2 - Terrible. 50 out of 1006 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very clean rooms
Stayed 2 nights in Oct 2024

8/10 Good

Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for older hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bernetta

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
No microwave, iron or sheet changing for the rooms.
Stayed 3 nights in Oct 2024

8/10 Good

Tyrone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees
Stayed 4 nights in Oct 2024

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Although this is probably the most I have had mixed feelings about a place to stay while vacationing, I’m going to do my best to make this review as honest, informative, and helpful to the visitors of Gatlinburg as I can. We booked our room months in advance which was a wise thing to do. Everywhere in town was packed and the Sidney James was no exception. We arrived early hoping to check in before the required 3 pm and the staff was very nice and willing to start our check-in process before our room was ready. They even offered us the use of the pool and cafe while we waited. More details on the pool and cafe later. We decided to come back in an hour and finish checking in, which we did. A tip for booking: whatever card you use for booking the room they will charge the morning of your arrival. Therefore, if you want to use a different method to pay for your stay call ahead and make arrangements. They assured me that they would work with you. It took a week for them to straighten out switching our payment methods once the charges were made, so it’s better talk to them beforehand. Once again, the staff was friendly and accommodating during this time. Once we checked in we went to our room, just as soon as we entered we could smell that someone had just cleaned it and it did look very clean even if it was quite outdated. The room was spacious for the price and it did have a balcony view of the creek. Beware after 9 pm no parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Butch

Stayed 5 nights in Oct 2024

6/10 Okay

joshuwa

Liked: Staff & service
Disliked: Property conditions & facilities
Affordable. Was clean. Sweet pools. But old building with Roaches. IDK if thats because its old or because the south has a problem with bugs.
Stayed 4 nights in Oct 2024

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved listening to the creek and was even able to see a bear. Only thing we didn't like was shower head was so low
Stayed 4 nights in Oct 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room but dated decor and some items needed maintenance.

6/10 Okay

Samantha

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
Stayed 1 night in Oct 2024

8/10 Good

Charles, Cordova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Magaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the indoor pool.
Stayed 2 nights in Oct 2024

6/10 Okay

William

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
I was disappointed i stayed there for two nights they never came in to clean up and make the beds after the first night plus the water pressure in the shower was very bad need to be look at and the tub facet leaks
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. And the indoor pool unreal
Stayed 2 nights in Oct 2024

8/10 Good

Alexus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! It was convenient, we were able to shuttle around to get to the shops and restaurants. There's plenty of pizza places that deliver if you want to stay in. Our favorite part was the indoor pool and hot tub! The staff was super nice and helpful as well! Thank you for a great stay! It'll be my first choice when returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night with family
Lovely stay. Front desk so nice and helpful. Big rooms with small balcony overlooking the river that runs next to hotel. Beds comfortable. Inside pool and hot tub clean and kids loved it. Will definitely stay again.
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Stayed 3 nights in Oct 2024

10/10 Excellent

dina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Nickolas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed hurt my back so bad i had to cut my entire trip short. They wouldn't prorate my remaining stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable
Stayed 2 nights in Oct 2024