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River Terrace Resort & Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

Exterior
Outdoor pool
Exterior
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Balcony view

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pool
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

Map
240 River Road, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Traffic Light #5
    ‪4 min walk‬
  • Anakeesta
    ‪5 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(11 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.4 out of 10
Very good
(16 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 1 King Bed

Signature Room - 1 King Bed | Balcony

Signature Room - 1 King Bed

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(31 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds

Signature Room - 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(11 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds River View

Signature Room - 2 Queen Beds River View | Balcony view

Signature Room - 2 Queen Beds River View

8.4 out of 10
Very good
(6 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The Wander Hotel, a Ramada by Wyndham

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (1008)
The price is $62
per night
$80 total
includes taxes & fees
Feb 19 - Feb 20
The Wander Hotel, a Ramada by Wyndham

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelby

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very nice and helped whenever we needed it. It was a great experience
Stayed 2 nights in Nov 2024

6/10 Okay

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Our stay was great. The rooms are a bit dated and could us a remodel, but it was clean, spacious and having a balcony was great. The front staff was very friendly as well. The location was also perfect for walking around. I would recommend it to anyone wanting to stay right in the middle of everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in Oct 2024

8/10 Good

Theresa

Traveled with family
Liked: Staff & service, room comfort
TV was horrible to operate. Hotel room was very outdated. I requested a lower room close the elevator and accessible for my elderly parent and did not receive that; in fact, the room was the furthest from the elevator. I wasn't aware that there wasn't daily cleaning service. We did call and ask for clean towels and refresh of coffee and they did bring it up right away.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Traveled with family
Liked: Staff & service, amenities
The room was nice but it didn't have a closet, there was a used towel in the shower, everything else good
Stayed 2 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay always friendly people and clean facility. Within walking distance to a lot of attractions and restaurants. We stayed in river view room.
Stayed 2 nights in Oct 2024

6/10 Okay

Tammy

Liked: Staff & service
PROS- You can’t beat this place for convenience. It’s a quick walk to the main drag shopping and restaurants. No need to pay $10-$20 to park downtown because you’re practically right there. The staff were very friendly and helpful. The bed and pillows were comfortable and had clean linens. My room had a balcony that overlooked the river and those rooms are all spacious. CONS- This place is very dated and worn. Considering what a great location they have, some updates would make this a pretty sweet hotel. My room had a lot of stains on the carpet, cigarette burns on old curtains and although clean, the bathroom was smaller and kinda dreary. If you are focused on convenience to the downtown Gatlinburg area and also the park entrance, then this place serves that purpose well.
Stayed 3 nights in Oct 2024

2/10 Terrible

Deguang

Disliked: Cleanliness, property conditions & facilities
This property was ranked as 3.5 stars in Expedia but soon after I opened door， I simply see it not better than a super8 motel. The room is small, very old, lack of
Stayed 3 nights in Oct 2024

10/10 Excellent

Debra

Liked: Amenities
Great place to stay!!! Staff was awesome!!!
Stayed 4 nights in Oct 2024

6/10 Okay

Kazuya

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Melinda

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to locate properties not very well maintained interior wise
Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful just needs more plug ins for phones and such, maybe a lamp with plugins in it? Otherwise amazing place!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The room was quite large, the beds were comfortable, and it was clean. Great price, great location! Everything was walkable.
Stayed 3 nights in Oct 2024

6/10 Okay

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I opted for the river view room and paid more for it but It does not look like the picture and is very dated. The staff at checkin were very pleasant, the lobby is nice if not a little quaint, but I'm cool with that. The river view room is in an old motel building, probably built around the 60's if I had to guess. The room was very clean. The beds were comfortable and the pillows were great as well. If you dont care about staying in an old room with a very outdated bathroom and just need a convenient clean place to lay your head then this is a great spot for you. I would stay here again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Todd

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel stay once we got there. Dirty, bugs in room, no shower curtain
Stayed 4 nights in Oct 2024

2/10 Terrible

Holly

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms were filthy, door was hard to open & close. Black mold in ceiling tiles, stink bugs all over room, spider webs with live spiders in the room. We left within 30 mins of checking in. Went to the Hilton down the road.
Stayed 4 nights in Oct 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things are outdated, and their restaurant is still closed
Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

WAUFORD

Stayed 4 nights in Oct 2024

10/10 Excellent

Gwendolyn

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Oct 2024