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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Exterior
Bar (on property)
Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cribs/infant beds, free WiFi
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wild WaterDome
    14 min walk
  • Soaky Mountain Waterpark
    17 min walk
  • Freddy’s Frozen Custard & Steakburgers
    7 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, free cribs/infant beds, free WiFi

Suite, Non Smoking

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, Non Smoking

  • 455 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Hot Tub

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Parking included
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per night
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includes taxes & fees
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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Sevierville hotel close to Wilderness at the Smokies
A spa tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a spa tub are on site.
In addition to a seasonal outdoor pool, Quality Inn & Suites Sevierville - Pigeon Forge provides a spa tub and a children's pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered. This Sevierville hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Sevierville - Pigeon Forge is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 97 out of 1000 reviews" "
Rating 2 - Terrible. 132 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Benoit

Stayed 1 night in Aug 2024

8/10 Good

Willie L.

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Larry

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Maranda

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initially booked a room for the night because we were just passing through. The floors were so dirty my children’s feet were black within 5 minutes of walking around. The room was non-smoking but directly in front of a smoking area. So it reeked of cigarette smoke. It was noisy and dogs were barking all night. Staff was nice and accommodating but the room was disgusting.
Stayed 1 night in Sep 2024

6/10 Okay

Kalena

Liked: Cleanliness, staff & service, amenities
Spider webs needs to come down and tree area in back could use a cleaning. Tuesday and Wednesday staff needs to be better at their job. Our room was bot cleaned these two days and our toliet was loose the whole stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Sep 2024

4/10 Poor

William

Stayed 4 nights in Sep 2024

8/10 Good

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks like recent updates on rooms, clean, breakfast was great, staff was very nice
Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, carpet needs cleaned and air conditioner is noisy but good location for Sevierville, Pigeon Forge and Gatlinburg. Would stay there again, staff very nice 🙂.
Stayed 5 nights in Sep 2024

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient location, pools were great, staff was polite. Unfortunately one of our TVs did not work and was never replaced - didn't really mind, because we were out of the room most of the time. I would stay again!
Stayed 2 nights in Aug 2024

8/10 Good

arthur p.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than average
Good hotel. Been there a while. Could use updates. Only con is one elevator in middle of long bldg. Our room at the end. No lights around the outdoor pool at night. Breakfast was great.
Stayed 4 nights in Aug 2024

6/10 Okay

Douglas

Needs some upgrades bathroom very small ice machines were not working
Stayed 4 nights in Jun 2024

6/10 Okay

Shanta

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Tashara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Suzann

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
It was ok
The hotel is clean, outdated and in my opinion needs some repairs. The beds are horrible! Extremely hard mattress, very uncomfortable to try to get sleep. The hotel was at least quiet.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This property was wonderful my family and i have stayed at this location for several years now we enjoy our stay the pools are clean rooms are decent only complaints we have are the carpets leave your feet black and our room this time had a leak in the air conditioning so it was leaking water onto the floor and the room smelled like mildew.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were outdated had a musky smell, but the beds were comfortable. Needs new paint stain in the bathtub.
Stayed 1 night in Aug 2024

2/10 Terrible

Jane N

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and we only stayed one night. Very run down and not what we expected from the pictures
Stayed 6 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, nice pools and breakfast. Would stay again.
Stayed 3 nights in Jul 2024