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Park Tower Inn

2.5 star property

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Photo gallery for Park Tower Inn

Exterior
Exterior
Iron/ironing board, free WiFi, bed sheets
Indoor pool, outdoor pool
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
201 Sharon Drive, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    ‪4 min walk‬
  • Pigeon Forge Factory Outlet Mall
    ‪6 min walk‬
  • Island at Pigeon Forge
    ‪9 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Econo Lodge Pigeon Forge Riverside

  • Pool
  • Hot Tub
  • Breakfast included
  • Kids pool
4.3 out of 5, Excellent, (1808)
The price is $59
per night
$66 total
includes taxes & fees
Mar 3 - Mar 4
Econo Lodge Pigeon Forge Riverside

About this property

Park Tower Inn

Hotel in Downtown Pigeon Forge
An indoor pool, an outdoor pool, and a lazy river are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Park Tower Inn offers 156 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a lazy river.
In addition to an indoor pool and an outdoor pool, Park Tower Inn provides a lazy river and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. This Pigeon Forge hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.

Park Tower Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Heated pool
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Park Tower Inn Pigeon Forge
Park Tower Inn
Park Tower Pigeon Forge
Park Tower
Park Hotel Pigeon Forge
Park Tower Inn Pigeon Forge Tenn
Park Tower Hotel Pigeon Forge
Park Tower Inn Hotel
Park Tower Inn Pigeon Forge
Park Tower Inn Hotel Pigeon Forge

Park Tower Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 279 out of 1232 reviews
Rating 8 - Good. 248 out of 1232 reviews
Rating 6 - Okay. 233 out of 1232 reviews
Rating 4 - Poor. 198 out of 1232 reviews
Rating 2 - Terrible. 274 out of 1232 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, property was great. It is still under renovations, but it’s still a great hotel. We had a wonderful stay, at a very reasonable price, and we will stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Dan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was our second stay here. The first time we stayed we didnt have issues. Construction on our floor in progress. No toilet paper in room on checkin. Overhead lights flickering. Hot water was lukewarm during entire stay.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Not the best hotel I’ve stayed in, but it served the purpose.
Stayed 1 night in Nov 2024

6/10 Okay

Jenifer

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Even though advertised there was no breakfast. The pool area was in horrible shape. Hot tub was cold and bottom was peeling. The pool had an exposed wire and the lazy river was so cloudy. You could not see the bottom. Room was fine and clean.
Stayed 1 night in Nov 2024

4/10 Poor

Connie

Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Perfect other then remodeling
Stayed 1 night in Nov 2024

2/10 Terrible

LaShea

Disliked: Cleanliness, staff & service, property conditions & facilities
Just no.
Stayed 2 nights in Nov 2024

4/10 Poor

Brittney

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked that the pools stayed open later. I didn't not like that there holes in the walls, fire place didn't not work neither did the jacuzzi. Also the elevator was down. All this after being switched to a new room because the first room was not cleaned and had garbage & unchanged bed sheets.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Beyond dirty
This place was under construction, however the rooms are just nasty! The floors made your feet black, blood on the bathroom door and wall. Bed sheets were burned and dirty with stains. Smelled like they were smoking rooms that never got cleaned. Yellow curtains and lamp shades from smoking. Just overall not clean!
Stayed 2 nights in Nov 2024

2/10 Terrible

Arletta

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is under renovations and alot of things i overlooked because of this reason. But honestly having to stay here runied my whole weekend. Our room was nasty, the tub was dirty their was 1/2 empty shampoo bottles left behind, their was mold and mildew all over the shower curtan. The floors had crap all over it looked as if they hadn't been vaccumed all year, dead bugs and just filth everywhere. My youngest (just turned one)was merisable bc i had to keep him in his play pen the whole time we were in our room. I refused to put him on that nasty floor, your socks were BLACK after 10 min being in there. One of the beds were broke, it would fold u up like a taco. The heated inside pool was ice cold, the hot tub was filled but was cold and didnt work. The lazy river was filled with gravel on the bottom, my daughter cut her foot open in it. Was a complete DISAPPOINTMENT!!!! I took photos of our room but it doesn't give me a option to upload them or i would in a heartbeat.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dirty. Rat droppings in the bed.
Stayed 2 nights in Nov 2024

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, staff & service
Everything was clean beds are comfortable. But this is twice we have stayed here. Last time was at least six years ago. Price is decent. They really need to fix their hotel page and replace their signs in the lobby to reflect that the hot tub isn't working lazy river supposed to be heated its not. And u want to say u have breakfast on the website but when we get there u dont cause its under remodel. People look for that for convenience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zoila

Stayed 3 nights in Nov 2024

2/10 Terrible

Steven

Disliked: Property conditions & facilities
Not the best not the worse
Only one elevator worked in the whole place and it was on the complete opposite side as our room so if we wanted to use the pool we had to go down 6 flights of stairs and back up each time we would leave the room it was miserable they are trying to remodel but they need to let guest know this b4 booking
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Stayed 3 nights in Sep 2024

4/10 Poor

Andrea

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We rented this hotel particularly for the hot tub. Lazy River because we had been there before and got to enjoy it when it was working. The hot tub was broken apparently and the heated lazy river was considerably colder than the last time I remember. The indoor pool was ice cold. I saw roaches in the room. The carpet where it meets the tile was ripped up with a pieces of metal sticking up that I stabbed my foot on, the bathtub wouldn't stop up and someone brought a stopper to the room for us. The Continental breakfast that it said was included was not included and there was no breakfast at all. Not only that, but there was no food vending machines at all only drinks.. The comforter on the bed had burn holes in it. The chair on the porch outside had a burn hole in it. The workers here were very helpful and tried their best to make our stay as comfortable as possible being that the hotel itself was lacking in so many ways. The pool area also never had towels or floats for people to use in the lazy river. Overall, I would write our experience 4 / 10 ... Not to mention the neighbors beside us in that room we're screaming at each other unfortunately
Stayed 7 nights in Nov 2024

10/10 Excellent

Lawanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine. would stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

Ryan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Thwy are remodeling the hotel but overall, it was a nice room for a few days at a great rate. Our bathroom was a little dusty in the corners but still tolerable. TV could definitely be bigger and updated. But it was right in the heart and soul of Pigeon Forge with a nice view. 4/5 stars from me.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
great stay! Only complaint is the housekeeping. Only came the first day and then on our last day of the stay woke us up at 7am to ask when we were leaving!
Stayed 4 nights in Nov 2024

4/10 Poor

Jimmy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet and hallway was extremely dirty. Only one working ice machine and the whole hotel. The outdoor pool was filthe. The indoor pool was not heated. The andor Jacuzzi did not work no tubes for the lazy river. Overall, the property was a mess.
Stayed 2 nights in Nov 2024

4/10 Poor

Cheryl

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I had read the bad reviews of the property, but due to the cancellation policy, I couldn't change my mind about staying. I had messaged the property and asked if things were in working order (pool area). Their response was yes. That was untrue. Hot tub didn't work, no floats at lazy river, room was changed, room was dirty with stains on ceiling, walls, floors. No breakfast or coffee at hotel. Stuff falling from ceiling onto towels, making them unusable when needed. What looked like pee on back of toilet (not from us). We made the best of it, but we spoke to another guest and they had a similar room situation. The workers were friendly and I could tell that it was a problem from the top down and they didn't have a choice but deal with it.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pool and hot tub were broken but lazy river made it worth the stay.
Stayed 3 nights in Oct 2024