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Mountain Vista Inn & Suites

2.5 star property

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Front of property
Penthouse Apartment | Living area | 32-inch TV with cable channels
Double Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Deluxe King Suite with Jacuzzi | Living area | 32-inch TV with cable channels
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2647 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪4 min walk‬
  • LeConte Center at Pigeon Forge
    ‪17 min walk‬
  • Titanic Museum
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe King Suite with Jacuzzi

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 427 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 320 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for King room

King room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 213 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

  • 391 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Similar properties

Exterior

Vista Suites of Pigeon Forge

  • Pool
  • Hot Tub
  • Breakfast included
  • Kids pool
2.7 out of 5, (186)
$99 nightly
The price is $99 total
includes taxes & fees
Vista Suites of Pigeon Forge

About this property

Mountain Vista Inn & Suites

Hotel in Downtown Pigeon Forge
Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Mountain Vista Inn & Suites features an indoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Pigeon Forge hotel also offers an ATM and an elevator. Onsite self parking is complimentary.

Mountain Vista Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 198 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 205 out of 1001 reviews
Rating 4 - Poor. 172 out of 1001 reviews
Rating 2 - Terrible. 234 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Aquino

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious
Stayed 2 nights in Mar 2025

2/10 Terrible

Ebony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Extremely disappointed to the point my family had to consider finding another hotel. The room was filthy—stained sheets and a terrible smell. It was clear that housekeeping had not done a thorough job. I expected better cleanliness for the price. I do not recommend this place unless they seriously improve their standards.
Stayed 2 nights in Mar 2025

4/10 Poor

Salam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and old, too noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Feb 2025

8/10 Good

Chirawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Jb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year for our anniversary it’s always pleasant close to everything
Stayed 3 nights in Mar 2025

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

amber

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok place to stay. But they charge u a deposit then make up a reason to keep it. You will not get your deposit back. Do not have the breakfast anymore. Didn’t really see staff except for checking in and checking out. Bathroom is tiny and no door or curtain on the shower so u have to put a towel on the floor.
Stayed 1 night in Mar 2025

6/10 Okay

Shelly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Best location

This hotel was okay; the kids enjoyed the heated indoor pool since it was winter when we visited. It is all outside so you will need to walk back to your room through the weather. There were some obvious signs of wear and tear throughout the place; a dented piece of metal along the elevator door frame, a piece of the wall liner inside of the elevator had came off showing just the metal casing of the elevator, lots of scratched in names and initial anwhere you look. On our first day there, the worker entered the room, I think they mistakenly thought we had checked out. It took us by surprise as our group was all female and a strange man had barged into the room. Maybe they be more careful when reviewing checkout times and even knock before entering any rooms. There was also a few bugs here and there. The biggest plus for this hotel is affordability and location. It is in the perfect spot to get to the Island and out to the parkway with ease. There is a grocery store and gas station across the street and a couple of souviner shops next door. All in all I would probably stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Sonya

Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Liked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Natasha

Stayed 3 nights in Feb 2025

4/10 Poor

Crystal

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay. The walls are paper thin. We had a loud neighbor with kids. Kids will be kids but mom and dad could calm them down.
Stayed 3 nights in Jan 2025

6/10 Okay

tracy, WHITE HOUSE

Traveled with partner
Disliked: Cleanliness
all in all the hotel was ok for the price. parking was a problem. the parking lot is across the street on the side of the building so you cant see your vehicle from your room or even the balcony.
Stayed 2 nights in Nov 2024

10/10 Excellent

charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

We had a great stay, plenty of room. Easy check in, and easy Dropbox check out.
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Penney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Always an amazing stay! Such a friendly staff also!
Stayed 1 night in Jan 2025

8/10 Good

Breanna

Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service

Decent place to stay but beware of the details

The room was renovated but had boxes under desks instead of actual dressers. Shower had black mold on ceiling. Overall it was a fair place to sleep while visiting Dollywood. No doorknob was on the third "bedroom" door. Bedrooms did have doors but really one room flowed to the other. No locks on bedroom doors.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive and very good.

Very nice, large updated room. In a perfect location to walk to many attractions. Rooms all have outside balcony entrances, but the view is worth mentioning. No breaakfast, but the price wad very good.
Stayed 1 night in Jan 2025

10/10 Excellent

TRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great - NYE stay

After reading some of the bad reviews, I was very hesitant about booking here. We were a family of 6 adults and 2 toddlers and a service dog. We stayed in a 3 bedroom suite. It’s not a 5 star hotel, but they don’t claim to be either. We had plenty of room for all of us. Everything was clean. Our beds were made everyday and towels were replenished. The location was excellent. I do not have anything bad to say about our stay at all. For the money, you can not beat it. We were there for NYE and we could see the fireworks at the Island from outside our room which made things so good. We didn’t have to fight the crowds and the babies could sleep while the adults could celebrate.
Stayed 3 nights in Dec 2024

6/10 Okay

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024