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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪1 min walk‬
  • SkyPark
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel in Downtown Gatlinburg
10 restaurants, 4 bars/lounges, and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Microtel Inn & Suites by Wyndham Gatlinburg has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 6.0 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 254 out of 1005 reviews
Rating 8 - Good. 232 out of 1005 reviews
Rating 6 - Okay. 218 out of 1005 reviews
Rating 4 - Poor. 141 out of 1005 reviews
Rating 2 - Terrible. 160 out of 1005 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly

Traveled with partner
Disliked: Staff & service, property conditions & facilities
When we arrived to our room, the whole entire carpet floor was soaking wet. Our bed didn't seem like it was cleaned properly. The hospitality wasn't all that great either. Those were the down sides. The plus side of things were that it was quiet. The water pressure and hot water were amazing. It was walking distance from everything we done as well so that was very convenient.
Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is the second time my husband and I stayed here and we enjoyed our time
Stayed 2 nights in Mar 2025

8/10 Good

jeff

Stayed 1 night in Feb 2025

8/10 Good

TARYN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

John W.

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Property under construction. Elevator was filthy. Paint smells throughout the hotel.
Stayed 1 night in Mar 2025

6/10 Okay

aline, Edneyville

Liked: Staff & service
Disliked: Amenities
Hotel was close to the main st for activities. Hard to find the hotel. First morning tried the coffe ftom the machine with powdered creamer. Breakfast...just cereal and milk, some small pastries, over ripe bananas. There was no bread, none so no toast....ate out!
Stayed 1 night in Mar 2025

8/10 Good

aline, Edneyville

Liked: Staff & service
Disliked: Amenities
Dislike the fact that there was no visible dign showing where the hotel is. Drove around many times
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Great location It was decent for one night stay, Being renovated at the time of our stay Small continental breakfast, not much to choose from
Stayed 1 night in Mar 2025

2/10 Terrible

Chelsea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were apparently doing renovations to the lobby which is fine but I feel like they should have given guests a heads up or at least let them know that the continental breakfast would not be available... I do not consider snack cakes a breakfast and that's why they had available, inside of a hotel room. The outside staircase is falling apart, our toilet kept messing up, and our room smelled horrible on arrival.
Stayed 2 nights in Mar 2025

6/10 Okay

Debbie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was under remodeling. Our room had 2 small issues, but didn't hinder anything. Other than remodeling, clean, freshly painted room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My vehicle was hit by debris from a construction dumpster on site. Scratched my truck. Wind was crazy.
Stayed 1 night in Mar 2025

10/10 Excellent

devon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there for the first time back in feb and we had such a great time we had booked another trip before the 1st was over. Sane thing during this stay we have already booled another stay. The hotel is in a great area and perfect traveling with ny sm dog
Stayed 2 nights in Mar 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction, maybe will be better when it is all done
Stayed 2 nights in Feb 2025

6/10 Okay

Daniel

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and found it to be fine. This time was also fine except that part of the place was being remodeled so everything was a mess. We were not notified about this until just before our check-in time. The place should be closed down during remodeling or a discount given for the inconvenience it caused.
Stayed 2 nights in Feb 2025

8/10 Good

Wesley

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasnt clean at all and roaches were on the wall
Stayed 2 nights in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jerry

Traveled with partner
Disliked: Amenities
It was fine for a short getaway to Gatlinburg. We will stay there again. Water pressure in shower was amazing!!
Stayed 1 night in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Wesley

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
It was great for the price
Stayed 2 nights in Jan 2025

2/10 Terrible

Charlsey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a room because our friends were booking a room there. Our friends arrived before us, and found the room to have dead bugs in the floor, Bedbug stains on the bed, and dried urine on the toilet. When we arrived, we asked to cancel our reservation. I didn’t want to be charged as a no-show but the front desk lady would not let us check in. She was very rude and yelled at me saying I’d never even seen the room even though our friends had similar rooms with all the same issues. I tried calling regarding the cancellation policy.. the property manager MJ yelled at me and refused to send me any information saying I never even saw the room and hung up on me. Very poor management and very unfriendly service. Do not book here!
Stayed 2 nights in Jan 2025

6/10 Okay

Caitlin

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The building definitely needs a bit updating. The rooms were clean, but the bathroom didn't have a fan. You can't beat the location though. We stayed there for a few nights in May, 2024, and were able to easily come and go from the hotel to downtown Gatlinburg without driving. The hotel has parking underneath. Staff were friendly in the lobby.
Stayed 2 nights in May 2024