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Holiday Inn & Suites Pigeon Forge Convention Center by IHG

4.0 star property

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Photo gallery for Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Terrace/patio
Exterior
Point of interest
Meeting facility
Breakfast and lunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
2905 Parkway, Pigeon Forge, TN, 37863
  • Pigeon Forge Factory Outlet Mall
    ‪3 min walk‬
  • The Comedy Barn Theater
    ‪8 min walk‬
  • Island at Pigeon Forge
    ‪12 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪15 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony (Parkway View)

Premium Room, 2 Queen Beds, Balcony (Parkway View) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 2 Queen Beds, Balcony (Parkway View)

9.6 out of 10
Exceptional
(11 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

7.4 out of 10
Good
(3 reviews)
  • 330 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace, River View (Top Floor)

Suite, 1 Bedroom, Fireplace, River View (Top Floor) | Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Fireplace, River View (Top Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony (Parkway View)

Premium Room, 1 King Bed, Balcony (Parkway View) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 1 King Bed, Balcony (Parkway View)

9.4 out of 10
Exceptional
(14 reviews)
  • 390 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View) | Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

9.0 out of 10
Wonderful
(22 reviews)
  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower)

Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony, River View (Top Floor)

Premium Room, 1 King Bed, Balcony, River View (Top Floor) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 1 King Bed, Balcony, River View (Top Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Parkway View)

View from room

Suite, 1 Bedroom, Balcony (Parkway View)

9.0 out of 10
Wonderful
(26 reviews)
  • 595 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

Premium Room, 2 Queen Beds, Balcony, River View (Top Floor) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

10.0 out of 10
Exceptional
(3 reviews)
  • 595 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room (Specialty)

Egyptian cotton sheets, premium bedding, pillowtop beds

Room (Specialty)

  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn & Suites Pigeon Forge Convention Center by IHG

4-star hotel in Downtown Pigeon Forge
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers 109 accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1700 square feet (158 square meters) include a conference center. This business-friendly hotel also offers a terrace, a fireplace in the lobby, and laundry facilities.

Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Casual Pint - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Casual Pint

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,700 square feet of space)

Outdoors

  • In a national park
  • On a river
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Ice maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Econo Lodge Hotel Pigeon Forge
Econo Lodge Pigeon Forge
Econo Lodge Riverside Hotel Pigeon Forge
Econolodge Pigeon Forge
Pigeon Forge Econo Lodge
Econo Lodge Motel Pigeon Forge
Rodeway Inn Motel Pigeon Forge
Rodeway Inn Pigeon Forge
Rodeway Pigeon Forge

Holiday Inn & Suites Pigeon Forge Convention Center by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 676 reviews
Rating 8 - Good. 121 out of 676 reviews
Rating 6 - Okay. 52 out of 676 reviews
Rating 4 - Poor. 19 out of 676 reviews
Rating 2 - Terrible. 19 out of 676 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Stayed 2 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay on a short overnight trip.
Stayed 1 night in Nov 2024

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service
The staff is great and it was clean. The breakfast is not good and I highly recommend eating elsewhere. The outdoor patio never had the fire on and wasn’t really cared for. The unlimited hot coffee always available at front area was a great plus. This is a 3 star hotel not 4 star, but it was family oriented, clean, convenient and quiet. The staff is very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
My niece and I enjoyed our overnight stay here when visiting Dollywood. The location is convenient, parking had easy access to the elevator by an exterior entrance and the room was roomy and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good rates and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Staff & service
Not worth the price
Stayed 3 nights in Oct 2024

6/10 Okay

Angela

Traveled with family
Liked: Property conditions & facilities, room comfort
For the price of stay, housekeeping could have been much better.
Stayed 5 nights in Oct 2024

8/10 Good

Jee Yeon

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Had a amazing stay here, only thing I had a problem with was a leaky mini fridge but that didn’t affect anything!
Stayed 1 night in Oct 2024

8/10 Good

Mary

Stayed 2 nights in Oct 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reviews for this hotel were great and I loved the idea of a cozy fireplace in our room for our fall break trip. I booked a king suite with a fireplace and a balcony. It ran about $250 a night. We arrived and were quickly given room keys. We walked into a two queen room, no fireplace, no balcony. We returned to the front desk. The desk agent said they oversold the rooms. They didn’t have our room type available. This was at 4pm, just one hour after check in was open. We were then moved to a king room, not a suite, and no fireplace. They also gave us a couple of free passes to the breakfast buffet. Well ok, not the best start but free food is good. They offered a discount until they saw we were booked through a third party and then said there was nothing they could do. We went to explore the area for a few hours then returned to the parking garage where people were drinking and smoking pot in their truck beds. We settled into bed and turned on the tv. The tv didn’t work. It turned on but it wouldn’t connect to the server. I decided to read instead but the light by the bed didn’t work. So I decided to make a drink and relax. I went to the hallway to get ice and the hallway smelled like marijuana. We got our stuff and checked out. We were booked for two nights which were nonrefundable. It doesn’t really matter how we feel about the property. What matters is if you would want this experience.
Stayed 2 nights in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing my kids had so much fun everything was so close we didn’t even have to drive .
Stayed 1 night in Sep 2024

6/10 Okay

Wayne

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Breakfast should be included in the price of the hotel. Also way over priced .
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jon Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Douglas

Traveled with family
AC unit not working properly. Had to switch to another room. Only 1 person on duty at night.
Stayed 3 nights in Sep 2024

4/10 Poor

Christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay was disappointingly average. I had specifically requested a particular view, but was given the opposite. After receiving the welcome message, I asked for more pillows as they were extremely flat, yet received no reply. Charging $15 for a continental breakfast buffet seems unreasonable, especially considering the subpar quality - my eggs contained a piece of foil and the orange juice tasted like straight concentrate. On the other hand, my room was pleasantly spacious and the housekeeping staff did an excellent job. Unfortunately, I experienced difficulties contacting the front desk, as my two phone calls from the room went unanswered, stuck in a loop connecting to the operator.
Stayed 1 night in Sep 2024