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Glenstone Lodge

3.5 star property

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Photo gallery for Glenstone Lodge

Indoor pool, outdoor pool, sun loungers
Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Lobby
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪16 min walk‬
  • Anakeesta
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Poolside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for King with Balconies

King with Balconies | Desk, iron/ironing board, free cribs/infant beds, free WiFi

King with Balconies

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed (Exterior)

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens with Balconies

Two Queens with Balconies | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queens with Balconies

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Exterior)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Gatlinburg Town Square by Exploria Resorts

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, (1012)
The price is $115
per night
$130 total
includes taxes & fees
Apr 28 - Apr 29
Gatlinburg Town Square by Exploria Resorts

About this property

Glenstone Lodge

3.5-star Gatlinburg hotel walkable to Gatlinburg Space Needle
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a 24-hour front desk.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Glenstone Lodge features an indoor pool and an outdoor pool. The hotel offers a restaurant. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Glenstone Lodge is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mountain Trail Cafe/Grill - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 12 for adults and USD 8 to 8 for children
  • A restaurant

Restaurants on site

  • Mountain Trail Cafe/Grill

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 12.00 for adults, and USD 8.00 to 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1237 out of 2371 reviews
Rating 8 - Good. 667 out of 2371 reviews
Rating 6 - Okay. 264 out of 2371 reviews
Rating 4 - Poor. 119 out of 2371 reviews
Rating 2 - Terrible. 84 out of 2371 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

vanessa

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Gatlinburg
We love staying here. It's pur favorite place to stay in Gatlinburg. It has a trolley stop right in front that will drop you off on the strip and pick you back up to take you to the hotel. My kids love their indoor pool in summer and winter. We stayed during New Years and they had a hot chocolate bar in the lobby with the sweetest lady making it. It was free with stay!!! We loved it. It felt like a Hallmark movie hotel!! We don't look at anywhere else to stay because we love it so much. Take my advice book and get a balcony room!! We watched the snow fall from our balcony!
Stayed 4 nights in Jan 2025

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel.
We stayed for New Year's Eve...right on the (free, in Gatlinburg) trolley route, so we trolley'd down to the restaurant we were to eat at, then back, wonderful when you have members of the group who are limited on their walking distances. Also had a view of the top of the Needle to see the fireworks....really fun! The pool is lovely, and the extra hour tacked on the hours it is open that is adult only is nice. Kids love pools, but adults need that break!
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Outside of the property looks very nice and free parking. The room while clean is in need of a makeover. It’s nice that you can walk right down to the street where all the fun it at.
Stayed 1 night in Dec 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again.
Comfortable stay for the price. Customer Service was excellent and the location was perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was great, the staff , housekeeping was very attentive to our needs, it would have been great if breakfast were included, but overall great expirience
Stayed 4 nights in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The chair was broken but we.just sat our suitcase on it and sat on the beds. The indoor pool area was really cold maybe 60 degrees. The water was warm but the hot tub was filled with kids even though we were told kids not allowed in the hot tub and signs saying no kids in the hot tub.its convenient to the strip and on the trolly line.
Stayed 1 night in Jan 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and location was convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

BENNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly , it's the the kind of place you don't have to leave to have fun , my granddaughters loved it
Stayed 3 nights in Jan 2025

8/10 Good

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel. This is an annual trip that my family takes. However , we did not enjoy the new rule stating no kids allowed in entire pool area after 10pm to allow adults an hour of swim. This is considered a family hotel. I would suggest changing the rule to no children in the hot tub or 9 ft pool after 10pm as a compromise as adult are very rarely in the smaller 5ft area. But overall a great hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jakub

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bbcg
Stayed 1 night in Jan 2025

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service received by the front desk Ladie at check in
Stayed 1 night in Jan 2025

10/10 Excellent

Christian B

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay it was a very convenient walk to Gatlinburg! The staff were awesome (especially John), our room was clean (I’m picky), and the kids loved the indoor pool. We’ll definitely stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is dirty hotel staff enter room without knocking
Stayed 1 night in Jan 2025

8/10 Good

heather

Stayed 1 night in Jan 2025

6/10 Okay

Charnissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
All in all everything was okay..
Stayed 6 nights in Dec 2024

10/10 Excellent

Iveth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Amazing customer service. Very friendly, very kind. Made us feel welcomed
Stayed 2 nights in Jan 2025

8/10 Good

jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

Guennadi, Scotch Plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stay was just great
Stayed 1 night in Dec 2024

8/10 Good

Suzette

Liked: Staff & service, property conditions & facilities
I loved that it was family friendly but still had good appeariance and ambiente for couples traveling
Stayed 1 night in Dec 2024