Gatlinburg hotel walkable to Gatlinburg Convention Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool, and concierge services are onsite. Housekeeping is available on request.
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
In addition to a seasonal outdoor pool and a children's pool, Gatlinburg Town Square by Exploria Resorts provides an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. This Gatlinburg hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary covered self parking is available on site.
Gatlinburg Town Square by Exploria Resorts is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Things to do
Basketball
Children's pool
Gym
Hot tub
Indoor pool
Playground
Seasonal outdoor pool
Family friendly
Children's pool
In-room microwave
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Concierge services
Housekeeping (on request)
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Microwave
More
Air conditioning
Connecting rooms available
Free local calls
Phone
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 250.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg
Gatlinburg Town Square by Exploria Resorts Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The stay was amazing, the room was exactly what was posted and what we paid for. Was able to walk every where, parking pass was included with the parking garage. Definitely will be back to stay again.
Trisha
Stayed 2 nights in Apr 2025
6/10 Okay
ANDY
Apr 30, 2025
Disliked: Property conditions & facilities
Be careful which rooms they give you
Be careful booking this place, the pictures show the new building and not the old one up the street. I booked the rooms in the pictures but it not what i got. The have 2 properties and the office is at the old one and they gave us rooms there instead of the better one. The pool and hot tub are at the other location, so of we wanted to use them we had to go 3 min down the road to use them. It was ok rooms, but not what i booked through the pictures on hotels.com at all.
It was definitely not what the pictures showed when I booked online. What I thought I booked and paid for was up the road in their newer resort. They put us in the older one that only one building allowed for guest where the one beside it was condemned. No pool at the one we were at. They said we could use the other one but who wants to walk and carry all your stuff that far when you thought you were getting that at the place you stayed. I did have a view of the condemned building and pool at ours though. The room was not that clean even the water pressure was horrible. I would have loved to been able to stay at the place I booked then maybe I would recommend it to others. But for now I would definitely say stay away cause you definitely do not get what the pictures show or what you pay for.
This property was great in being so close to the Gatlinburg downtown area. It also was far enough away to not be disturbed by the noise of after hours on weekend nights.
The room was very nice with gas fireplace, and balcony, and s kitchenette. The decor was very fitting.
The pool was not open, as most likely expected in April as it is an outdoor pool. The elevator was not functioning at that time, but only to second floor to reach the room, so worked out.
Lots of updates need to be done. Bathroom jet tub was filthy. Property had a lot of things that needed to be fixed or updated. We witnessed a family trapped in the elevator which did not make us want to use the elevators at all during our trip
The kitchenette was pretty impressive even though we didn’t use it. Plenty of natural light and seating in living/dining room. The floor was pretty dirty and I took a while to sweep it myself. Also, the shower curtain was too short so the floor got soaked when we used it. Other than those two minor issues, we had a great stay!
Amanda
Stayed 3 nights in Apr 2025
10/10 Excellent
Brett
Traveled with family and small children, Traveled with partner, Traveled with family
Pros: Very quiet and clean room. We had great quality sleep there. There are indoor and outdoor pools. Laundry facilities are also available. Helpful staff when we have requests.
Cons: check-in process was not smooth. The check-in location isn’t the same as the GPS location. We went to the wrong place and saw a lot of other guests did the same. In addition to providing the check-in location address, it would be better if the instructions added a reminder that the check-in location is different than GPS location. Otherwise many of us would assume they were the same. Also, it would be more convenient if there were more obvious signs of garage entrance. We saw lots of cars driving into the oversized parking lot which needs a permit.
It is not nearly as pretty as the pictures make it look. Our room had problems, the a/c leaked during the day. The heating didn’t work well in the evening.