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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • Mountain view
  • 301.4 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Standard Room, 2 Queen Beds (Riverside) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1080 out of 1936 reviews
Rating 8 - Good. 561 out of 1936 reviews
Rating 6 - Okay. 205 out of 1936 reviews
Rating 4 - Poor. 62 out of 1936 reviews
Rating 2 - Terrible. 28 out of 1936 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 2 nights in Jan 2025

10/10 Excellent

Jean

Liked: Amenities
Everything was perfect especially the front desk ladies
Stayed 3 nights in Jan 2025

10/10 Excellent

Delmis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was short stay but it’s really nice place! Next time will book there
Stayed 1 night in Jan 2025

10/10 Excellent

Jason W

Stayed 2 nights in Jan 2025

8/10 Good

David

Stayed 1 night in Jan 2025

8/10 Good

THOMAS

Traveled with family
Liked: Cleanliness, staff & service

So so

Stayed for our anniversary, got the room with jacuzzi and fireplace. Bed was really small. Had problems with not enough hot water several times when we tried to use the jacuzzi. Convenient location
Stayed 2 nights in Jan 2025

8/10 Good

sachin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except elevator. No stair access for convenience. Nice location and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

carlo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
please rotate food selection for breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Ethel R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Checked in last minute due to other hotel being disaster. The check in was quick and the representative was very courteous and considerate. The room was very nice and comfortable. I wish there was more care taken to clean around the baseboards. corners and floors but overall the room was great. We will definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Darris

Convenient location and reasonably priced
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was super friendly. Property was clean and comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic! It was very noisy into the middle of the night on the street outside our room. Breakfast was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthoni

Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort

Gatlinburg

Only stayed overnight. Everything was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Randell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area! There were two small hot tubs and the pool had an area to swim to the out ddor pool area. It also had a little fire pit area that was nice. The parking gargae was terrible. It was extremely difficult to park.
Stayed 2 nights in Oct 2024

8/10 Good

Jacob

Liked: Cleanliness
Good stay. Kids had fun.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will recommend and stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Christie

Traveled with partner
Liked: Amenities
Very close to main strip w restaurants and stores! Walking was easy and safe. Indoors of hotel was quite tidy and welcoming while parking deck was easy to navigate. Easy in the snowy weather!
Stayed 2 nights in Jan 2025

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities
Nice pool, friendly staff. Great location! Parking is a little tight but doable.
Stayed 3 nights in Jan 2025

4/10 Poor

levi

Unfortunately unexpected

Way too many kids, must have been a very large group. They would all travel together and tie up the elevators. We could not eat breakfast in the mornings. They would all take turns and just hang out. No food left and if it was then no where to sit. Kids and adults up and down the halls after midnight.
Stayed 4 nights in Jan 2025