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Edgewater Hotel - Gatlinburg

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Traffic Light #5
    ‪4 min walk‬
  • SkyPark
    ‪4 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 301.4 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 958 out of 1752 reviews" "
Rating 8 - Good. 527 out of 1752 reviews" "
Rating 6 - Okay. 184 out of 1752 reviews" "
Rating 4 - Poor. 58 out of 1752 reviews" "
Rating 2 - Terrible. 25 out of 1752 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic getaway
Loved the location and the beautiful view. Great breakfast and friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gurkirat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the middle of the downtown of Gatlinburg. A lot of fun things and restaurants are all at walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t really stay other than to sleep but the staff friendliness was what stood out to me. Check in was easy. The room was comfortable and clean. Check out was just as easy. We appreciated being able to park while our room was ready since we arrived pretty early so that was convenient and saved us on having to pay for parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

Lessethe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is near . You don’t need to take your car , just walk and enjoy the beautiful mountains and all around it Todo está cerca. ¡No necesitas tomar tu coche, solo camina y disfruta de las hermosas montañas y todo lo que las rodea!
Stayed 1 night in Oct 2024

10/10 Excellent

Allie

Stayed 1 night in Oct 2024

8/10 Good

Ashish, Cumming

Traveled with family
Liked: Cleanliness, staff & service
In the city and walkable
Stayed 1 night in Oct 2024

8/10 Good

Kenney

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Main Street
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed 3 nights in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay as always. A little outdated but very clean. Location is great. Only complaint is the elevator is slow
Stayed 2 nights in Oct 2024

8/10 Good

kelly a., Knoxville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff. Older hotel but renovations are helping
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Better cleaning team
The hotel was nice however during the entire stay the cleaning service never refilled our toilet paper or tissues. We had to go to the front desk to get more every time we needed some. They just took the tips we left and made the beds.
Stayed 3 nights in Oct 2024

8/10 Good

Darleen, Dundee

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location to walk to downtown
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Yazmine

Traveled with partner
Liked: Staff & service, amenities
Check in was great we where able to check in 1 hour before check in time. Car garage is pretty low
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean & staff friendly. Good variety on continental breakfast. The parking was the problem we had. Parking garage spaces very tiny & Very unclear with no markings of what floor level.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dan l, Gulf Breeze

Liked: Amenities
We love the ability to walk from the hotel to up town. Also the trolley stops at the hotel. And the breakfast is great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
One hot tub not heating. Property needs to be updated. Awesome location and staff is wonderful
Stayed 4 nights in Oct 2024

2/10 Terrible

Artemis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service was horrible, plus rooms were dirty and old
Stayed 2 nights in Oct 2024

10/10 Excellent

Gela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice.. check in was a breeze.. close to all shopping and entertained in Gatlinburg.
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service
Just a little dated
Stayed 1 night in Sep 2024

8/10 Good

Marla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything
Stayed 2 nights in Oct 2024