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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 301.4 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1001 out of 1817 reviews
Rating 8 - Good. 544 out of 1817 reviews
Rating 6 - Okay. 186 out of 1817 reviews
Rating 4 - Poor. 60 out of 1817 reviews
Rating 2 - Terrible. 26 out of 1817 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sabrina, Chesnee

Traveled with family
Disliked: Property conditions & facilities
It was close to town and walking distance. Breakfast area was good, nice and clean. The rooms were very outdated
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg
Edgewater Hotel was exactly what we needed for our stay in Gatlinburg! Nice size and clean rooms and friendly staff. A great location within walking distance to shopping and our favorite restaurants!
Stayed 2 nights in Dec 2024

8/10 Good

Joan, Southaven

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Jarett

Stayed 3 nights in Nov 2024

10/10 Excellent

Sherry

Stayed 3 nights in Dec 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

maelyn

Traveled with family
Liked: Amenities
Nice place and easy access to every attraction around the town. Staff very polite and professional. Rooms clean and daily housekeeping services.
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was terrible! The hotel said that the vehicle clearance for the parking garage was 6’4 but we almost got stuck in our truck because it had a sign that said 6 ft clearance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Drew, Seneca

Liked: Cleanliness, staff & service, property conditions & facilities
Had very good breakfast. And all the rest was clean and close to everything we needed.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little older hotel but clean and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Nice but noisy
This hotel’s location was good for activities in Gatlinburg. The hotel was nice, but walls were very thin. You could hear conversations clearly from your room whether it be your neighbors or folks talking in the hall.
Stayed 3 nights in Dec 2024

4/10 Poor

Bobbijo

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevator took forever
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

chastity

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great location
Hotel was good. Especially for price. Great location. Parking is a little tight for bigger vehicles.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service
This property is spot on location. It is no fancy, but clean an in the middle of all the activities.
Stayed 1 night in Dec 2024

6/10 Okay

Kelli, Cave City

Stayed 2 nights in Oct 2024

10/10 Excellent

chelsea

Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Beautiful town and comfortable hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Shanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and convenience to the parkway! Will definitely be booking again.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Awesome
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In downtown gatlinburg- close to everything- served our 1 night stay purpose- Clean
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking was a little tight, But manageable
Stayed 3 nights in Nov 2024