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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 301.4 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Standard Room, 2 Queen Beds (Riverside) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1063 out of 1904 reviews
Rating 8 - Good. 557 out of 1904 reviews
Rating 6 - Okay. 198 out of 1904 reviews
Rating 4 - Poor. 60 out of 1904 reviews
Rating 2 - Terrible. 26 out of 1904 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all around great.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca, Middletown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, had a great view of Gatlinburg and a nice balcony! The distance to shps and activities was great also. The hot, full breakfast was amazing! This was our first time staying here but will definitely be back
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jan 2025

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very close to everything! Private parking in a garage. Pool area was nice as well. The free breakfast was pretty standard, but good.
Stayed 3 nights in Jan 2025

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The lady at the front desk wasn’t super friendly, felt like we were bothering them with checking in. Not sure what the smell was but the hallway of our floor smelled horrendous. However, for the price you can only complain so much in comparison to surrounding hotels. The location was wonderful, walking distance to everything in Gatlinburg.
Stayed 2 nights in Jan 2025

8/10 Good

Erica

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The jacuzzi in our room was nasty. Everything else was fine though.
Stayed 1 night in Jan 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yup
Stayed 1 night in Jan 2025

10/10 Excellent

JASON

Liked: Cleanliness
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this property a lot! The only problem with this place is the two elevators for the whole building. Expect wait times. We were there during the New Year celebration!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ethaniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place to stay. Friendly staff, great amenities for the price, and pretty nice location in proximity to local attractions in town.
Stayed 1 night in Jan 2025

8/10 Good

Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to host.
Stayed 3 nights in Jan 2025

10/10 Excellent

Caige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Always a pleasure to stay at the Edgewater.
Stayed 1 night in Jan 2025

8/10 Good

Kathleen

Stayed 2 nights in Jan 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 3 nights in Dec 2024

8/10 Good

Robin

Stayed 1 night in Jan 2025

8/10 Good

Ashleigh

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Clean property, wonderful customer service, my only complain was the pool,was a little to strong with the Chlorine smell in the pool,but the kids had fun in it.
Stayed 3 nights in Jan 2025

8/10 Good

Lucinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a fireplace. Clean hotel. Would recommend and stay again . Convenient to downtown Gatlinburg. Perfect location
Stayed 1 night in Jan 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort

Stayed here several times.

Have stayed here several times. Older hotel but very clean, friendly staff, great location. Only complaint is the elevator is very slow.
Stayed 3 nights in Jan 2025

10/10 Excellent

sindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cerca de anakesta
Stayed 2 nights in Jan 2025

8/10 Good

Andrea

Stayed 4 nights in Jan 2025