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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Exterior
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Free toiletries, hair dryer, towels, soap

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Wilderness at the Smokies
    ‪3 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Lobby sitting area

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1000)
The price is $68
per night
$76 total
includes taxes & fees
Apr 29 - Apr 30
Clarion Pointe Sevierville-Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Sevierville hotel close to Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool, coffee/tea in a common area, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Sevierville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Katrina

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Showing wear and tear that should be handled with standard ongoing maintenance. Tub leaking all the time, floor molding and pealing away from wall in bathroom. Sink splatters water everywhere when turned on. Carpets worn and not the cleanest. Bread under the bed. Overall cleaning needs improved. Staff was very helpful and polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
The sweet lady working the front desk who checked us in was very nice and welcoming. I was really impressed with her!
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

max

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
The beds were hard as plywood. The sink faucet splashed everywhere when turned in. No counterspace in the bathroom. Lots of choices for breakfast, but waa cold.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Katryna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carmela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay with friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Hunter

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service sucked hair in bed
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This place is convenient we drove maybe 20 minutes to Gatlinburg/Pigeon Forge. Location wise it was good. The room isnt huge but it worked out for us we didnt really mind it. I loved that i could get coffee all the time. The staff was great id definitely recommend going here it also is budget friendly! This was our first time out in the area so it was good to find a clean place where it was affordable! I definitely would stay here again on our next trip!
Stayed 4 nights in Dec 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great place and clean rooms!
Stayed 2 nights in Dec 2024

8/10 Good

Shawn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was close to everything and was quite at night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and very clean the staff was very friendly and helpful. We would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Stayed 1 night in Dec 2024

10/10 Excellent

Marcina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good breakfast and beds are comfortable. Seemed a little short staffed because there was never one at front when you came in or left or even during breakfast. But when the did come they where very nice and polite. Will definite stay again
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was ok. Just had to complain about loud noise. Other than that. It was ok. Not a bad experience
Stayed 2 nights in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, staff was nice. Had everything you need such as lotions, soaps, and hair dryer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Liked: Cleanliness
Stayed 3 nights in Dec 2024