SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Floyd Garrett's Muscle Car Museum
    ‪13 min walk‬
  • Wild WaterDome
    ‪2 min drive‬
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Plus Hotel by Best Western Sevierville

Sevierville hotel close to Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool, coffee/tea in a common area, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Sevierville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 145 out of 1007 reviews
Rating 4 - Poor. 79 out of 1007 reviews
Rating 2 - Terrible. 68 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lewis

Stayed 1 night in Oct 2024

6/10 Okay

Freddie, Bethel Springs

Stayed 1 night in Nov 2024

8/10 Good

Keeping Up

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This was one of the better hotels we've stayed in. If you are looking for a clean, well-managed place to sleep? This is a great option, especially considering what is around it. We will probably book again when we travel to Kodak, TN.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ronny and Kenny were very attentive and friedly!
Stayed 4 nights in Oct 2024

8/10 Good

Joe

Business traveler
Liked: Staff & service
No body wash in the dispenser, killed a roach in the tub. Everything else was fine, great staff and seemed to be well kept.
Stayed 2 nights in Nov 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise
Too much noise thru out the night over head and in the hall
Stayed 1 night in Oct 2024

6/10 Okay

Rhonda

Liked: Cleanliness, property conditions & facilities
Short Fall Getaway
Hotel was clean, AC worked fine, loved the coffee 24/7. Breakfast was ok. Location was fine. Pretty nice hotel for the price. The only thing was the bed was so uncomfortable, too hard.
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers
Stayed 2 nights in Oct 2024

10/10 Excellent

dewayne, Versailles

Traveled with partner
Very clean people that work there very professional Kroger convenient across the street to get snacks
Stayed 2 nights in Oct 2024

8/10 Good

Carl

Traveled with family and small children
Liked: Staff & service, amenities
Had plenty of parking spots
Stayed 1 night in Oct 2024

8/10 Good

Irene, Lakeland

Liked: Staff & service, amenities, property conditions & facilities
Great job!
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Jul 2024

4/10 Poor

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and would stay here again
Stayed 1 night in Oct 2024

8/10 Good

randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liked the comfy bed. Nice area away from the business of pigeon forge. Didn't like that the person taking care of the breskfast area and the food supply was not doing his job. He sayed out of sight. New hire receptionist was rude, needs to work on his people skills
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. Very. Nice and friendly staff
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Good stay would recommend
The hotel was clean. No problems with check in. The staff was friendly. My only complaint was the beds were hard.
Stayed 2 nights in Oct 2024

8/10 Good

Don

Stayed 4 nights in Sep 2024

8/10 Good

Whitney

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Nice location
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Nice place to stop over. Close to gas, food, shopping and plenty of activities nearby. Parking was safe and the area was well lit. We had a pleasant stay.
Stayed 1 night in Oct 2024

8/10 Good

WILLIAM, PULASKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. They need to work on their breakfast options and maintain ample food for it for their posted breakfast hours. I would only give it 2 stars.
Stayed 3 nights in Oct 2024

8/10 Good

Jenny

Stayed 1 night in Oct 2024

8/10 Good

Samantha, Ridge Manor

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was fine. Nice and close to shops and dining. The hot breakfast was decent. We could hear people in the adjoining room because there was a gap under the door. Nice bathroom and shower.
Stayed 1 night in Oct 2024