See all properties

SureStay Plus Hotel by Best Western Sevierville

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Wilderness at the Smokies
    ‪3 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1000)
The price is $119
per night
$134 total
includes taxes & fees
Mar 28 - Mar 29
Clarion Pointe Sevierville-Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Sevierville hotel close to Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool, coffee/tea in a common area, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Sevierville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, staff was nice. Had everything you need such as lotions, soaps, and hair dryer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Joy

Liked: Staff & service, amenities, property conditions & facilities
This hotel is convenient to many different stores and the staff was efficient in their job roles. The room door do have an inch and a half gap underneath them and there is much sound that does travel into room because of that. Otherwise I was satisfied with my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hospitality, only would recommend fixing the back entrance door. Damaged my foot trying to enter the hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jon

Stayed 4 nights in Nov 2024

10/10 Excellent

Terry

Stayed 3 nights in Nov 2024

10/10 Excellent

Kayla

Stayed 2 nights in Sep 2024

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. The staff could've been a bit friendlier, but overall a good experience.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place is new. Who cares?
This place is unimpressive. The breakfast was lackluster. The only cooked foods were biscuits and rancid tasting eggs, in addition to waffles, cereal, bread, and yogurt. The room was out of body wash, which I wouldn’t complain about, but it was also out a few weeks ago when I stayed here. The fixtures appeared very cheap. The light switch cover flanged upward. The deadbolt dangled. The floor was faux-wood. I mean, the place is OK, but you can get a room for $25 less that also sucks if you want your quality to be this.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel everytime I travel through TN.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Ice machine didn’t work much , tv lost signal, it was a place to lay your head
Stayed 6 nights in Nov 2024

4/10 Poor

Troy

Traveled with partner
Disliked: Amenities
Tv did not pick up anything. Bathroom not clean and shower has mold Will not return here. I guess if you want a cheap price and don’t care it’s fine. I’m done looking for deals
Stayed 2 nights in Nov 2024

6/10 Okay

Janette

Traveled with partner
Liked: Cleanliness, staff & service
It just to small for my likes. But if all you want to do is sleep and sleep on a hard bouncy bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Stayed 2 nights in Nov 2024

6/10 Okay

Victoria

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Place is quite non smoking 😭
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities, property conditions & facilities
Cleaniness, friendly staff.and great breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
The property it's very convenient. With restaurants, fast food
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will stay again in the future.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not clean. Not kept up
Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was excellent. The noise was awful. The room was clean but smelled odd. The bed was comfy and clean with nice pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and felt safe
Stayed 2 nights in Nov 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I stay there two times a month. Staff is friendly, hotel is clean. Breakfast is great, one of the fee hotels around that has a fresh breakfast every morning. I have never had an issue with noise as is common with most hotels in the area. I was surprised to see the night shift clerk actually checks the security of the parking lot. Bed covers and towels are always fresh and clean. Bathrooms are clean. Everything in the room works.
Stayed 1 night in Nov 2024