See all properties

SureStay Plus Hotel by Best Western Sevierville

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business center
Lobby
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪2 min drive‬
  • Soaky Mountain Waterpark
    ‪2 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free buffet breakfast

Quality Inn & Suites Sevierville - Pigeon Forge

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.6 out of 5, Good, (1009)
$70 nightly
The price is $70 total
includes taxes & fees
Quality Inn & Suites Sevierville - Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Sevierville hotel close to Soaky Mountain Waterpark
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Sevierville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 1007 reviews
Rating 8 - Good. 276 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 75 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We will definitely be back! I was really skeptical when I saw how cheap the rooms were, but based on previous reviews, I rolled the dice and stayed any way. We were not disappointed. A lot of breakfast options, rooms were clean, and everyone was friendly. We will book here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremiah, Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It would be nice if I had some vending machines like the hotel used to be when it was Econo Lodge
Stayed 2 nights in Apr 2025

6/10 Okay

Diane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Howard M

Liked: Cleanliness
Disliked: Staff & service, amenities
Water backed up in tub. Ran out of shampoo. Otherwise it was a nice facility.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
I like that's is a clean hotel .
Stayed 1 night in Apr 2025

10/10 Excellent

Jacalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time. Your entire staff was awesome 👌 and so friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Rooms were nice and quiet. Stayed for 4 nights and no problems. Breakfast is good, but it was the same every morning. That would be my only complaint.
Stayed 4 nights in Apr 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was not comfortable. No noise cancellation at all. We heard every word of neighbors fighting. Smelled of vaping in the halls. Thankfully no orders in our room. Shower water pressure was good.
Stayed 3 nights in Mar 2025

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole place smelled of weed, which is whatever. But there was always random people in the stairwell talking loudly on the phone for way too late. Also, sink in bathroom leaked all over the place.
Stayed 1 night in Apr 2025

8/10 Good

Tommie

Traveled with group
Liked: Amenities
Clean facilities and friendly staff. Mattresses are firm. Overall would stay again!
Stayed 1 night in Apr 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast surely didn’t agree with me.
Stayed 1 night in Mar 2025

10/10 Excellent

Pennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was clean. Breakfast was good. Staff was nice.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Business traveler
Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chyna

Stayed 2 nights in Feb 2025

6/10 Okay

Brandy

Traveled with family
Liked: Staff & service, property conditions & facilities
This property was centrally located
Stayed 1 night in Mar 2025

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

2/10 Terrible

Ramon

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with shopping and food options.
Stayed 6 nights in Mar 2025

6/10 Okay

Sharilynn

I could see dusts in the lights overhead. I’m sensitive allergic to dusts. Dirty like black bits all over the floor! Too dark in the room! I was not able to read books or magazines well cuz of light above the bed shine half shadow like a dim lower. The light above the desk keeps on and off itself all night when I tried to turn on. The clock was set a hour early which I missed breakfast in the morning and did advised other staff but never did correct the clock. Tv closed caption too small, can’t find the font so I’m able to read closed caption as I’m deaf. Breakfast good. The staff there nice.
Stayed 4 nights in Mar 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when travelung fromSC to KY and back. Safe, clean and nice area.
Stayed 1 night in Mar 2025

6/10 Okay

Audrey

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sherry

Traveled with family
Liked: Cleanliness

Competition weekend stay.

Room was clean with average amenities. It needed some maintenance with not working lights and dripping tub. The room was dark and beds very hard. Okay for an overnight stay for competition weekend with convenient location.
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash wasn’t emptied I had to do it. Room, elevator, bathrooms and hallways were dirty. Stayed 3 nights having to empty trash in room and bathroom and go to desk for towels. It was nice that coffee was available not only during breakfast but after hours, especially when checking out at 5 am
Stayed 3 nights in Mar 2025