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Country Cascades Waterpark Resort

3.5 star property

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Photo gallery for Country Cascades Waterpark Resort

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Club Room | 1 bedroom, pillowtop beds, in-room safe, desk
Club Room | View from room
Children's activities

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

Map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪9 min walk‬
  • LeConte Center at Pigeon Forge
    ‪18 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room | 1 bedroom, pillowtop beds, in-room safe, desk

Signature Room

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

  • 600 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillowtop beds, in-room safe, desk

Family Studio Suite

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillowtop beds, in-room safe, desk

Club Room

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Exterior

The Resort at Governor's Crossing

  • Pool
  • Hot Tub
  • Kids pool
  • Waterslide
4.4 out of 5, Excellent, (1380)
The price is $167
per night
$214 total
includes taxes & fees
May 2 - May 3
The Resort at Governor's Crossing

About this property

Country Cascades Waterpark Resort

3.5-star hotel in Downtown Pigeon Forge
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a complimentary water park, Country Cascades Waterpark Resort features a waterslide and an indoor pool. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in January 2023.

Country Cascades Waterpark Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 14 to October 18
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1304 out of 2054 reviews
Rating 8 - Good. 422 out of 2054 reviews
Rating 6 - Okay. 180 out of 2054 reviews
Rating 4 - Poor. 84 out of 2054 reviews
Rating 2 - Terrible. 64 out of 2054 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joniruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good.. my children enjoyed our stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Spot!

Our family had a great 2nd stay! Our first stay was more lively because it wasn’t the slow season but the new indoor water park was fun!
Stayed 1 night in Dec 2024

4/10 Poor

Paul

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard Carlton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property!! Our kids love it too!
Stayed 4 nights in Oct 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rachel or Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Esther

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people are very friendly and professional
Stayed 1 night in Jan 2025

10/10 Excellent

Amlan

Liked: Cleanliness, property conditions & facilities
I like the water activity of the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from Knoxville, so staying at a hotel is often not enjoyable since we could simply drive home in 30 minutes. However, this place is different and changed our perspective about hotels in PF/Gatlinburg. The manager at the front dest was the best I have ever experienced. All smiles. Always present. Very classy. From check-in to check-out, our stay was the best we have ever had in PF/Gatlinburg. A 5 stars and the win! Pro tip = If you have kids under 14 years old, this is a premier destination. We will be back often.
Stayed 1 night in Jan 2025

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Greter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!!..Excellent!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was AMAZING!!
Stayed 2 nights in Dec 2024

8/10 Good

Brianna

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely place to take children to have a good time. I did not like how the indoor slides were closed all but one day while we were there. And some of the activities could be more upbeat even during the slow season.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shakiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bunk Room over Suite.

This is our second stay. We really enjoy staying at Country Cascades. I recommend the bunk room. We tried the 2 king suite this trip but prefer the bunk room.
Stayed 3 nights in Dec 2024

8/10 Good

Neha

Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raena

Liked: Cleanliness, staff & service, property conditions & facilities
The room was unique and my kids loved it! It was perfect
Stayed 1 night in Jan 2025

8/10 Good

Deanna

Traveled with family

Indoor Waterpark

Our room was next door to the main unit including the Waterpark. So we had to go outside then back inside to reach the swim/Waterpark area, which was inconvenient. But overall, the hotel was nice and staff were helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we really enjoy the Country Cascades. The indoor “waterpark” and large pool and warming pool make it a strong contender in the cooler months like The Resort and Wilderness. I’m not a fan of the rooms bathroom layouts (very small) and lack of microwave. The Summit tower is detached from the other buildings which means you have to walk across the parking lot to access the pools and other amenities. That being said, the access to the amenities is poorly laid out as a whole in my opinion as well. You have to walk in front of the resorts main entrance to get to the pools. This leaving you exposed- in your bathing suits- to the elements and other patrons entering the resort, water in the main entry floor, and often a traffic jam of people checking in/out and those who are coming/leaving the pools. It’s mind blowing how they probably paid a fortune for a designer and /or engineer to create the terrible blueprint that they have. the Resort at GC has a much better design and accessibility to amenities IMO.
Stayed 1 night in Jan 2025

10/10 Excellent

Yeniseik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great for families

Great place for families. Very friendly staff and clean. My only complaint is that it is a little run down.
Stayed 3 nights in Jan 2025