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Country Cascades Waterpark Resort

3.5 star property
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Photo gallery for Country Cascades Waterpark Resort

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
1 bedroom, pillowtop beds, in-room safe, desk
Club Room | 1 bedroom, pillowtop beds, in-room safe, desk
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV
Club Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym
  • Pool
$120
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

8.8 out of 10
Excellent
(75 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room | 1 bedroom, pillowtop beds, in-room safe, desk

Signature Room

9.4 out of 10
Exceptional
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

8.6 out of 10
Excellent
(35 reviews)
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

8.8 out of 10
Excellent
(38 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(157 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillowtop beds, in-room safe, desk

Family Studio Suite

8.2 out of 10
Very good
(24 reviews)
  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillowtop beds, in-room safe, desk

Club Room

9.2 out of 10
Wonderful
(51 reviews)
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

9.0 out of 10
Wonderful
(81 reviews)
  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

Country Cascades Waterpark Resort

3.5-star hotel in Downtown Pigeon Forge
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a complimentary water park, Country Cascades Waterpark Resort features a waterslide and an indoor pool. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in January 2023.

Country Cascades Waterpark Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 14 to October 18
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1469 out of 2251 reviews
Rating 8 - Good. 425 out of 2251 reviews
Rating 6 - Okay. 201 out of 2251 reviews
Rating 4 - Poor. 90 out of 2251 reviews
Rating 2 - Terrible. 66 out of 2251 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 10 nights in May 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a favorite of ours! It has so many activities that will keep the kids entertained and very convenient that everything you need is on site. The water areas are wonderful with different age group accommodations. I have four kids, ages 3-11 and each one had a blast.
Stayed 2 nights in May 2025

10/10 Excellent

Alana

Liked: Cleanliness, amenities, property conditions & facilities
Fun for the whole family the rooms were very nice and large
Stayed 1 night in May 2025

4/10 Poor

curtis

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Adryann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I really enjoyed our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Johnnie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff needs to be more knowledgeable about children with autism
Stayed 2 nights in May 2025

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
We booked this because it was cheaper than 3 dolly wood tickets. Place was nice.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness
I was pleased with all the shops and amenities for the whole family
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite and helpful. Every staff member said hello every time we walked by. The indoor water park was a lifesaver bc of the weather. Having activities like the arcade and duck pin bowling were also helpful for when we didn’t feel like going anywhere. The food available was tasty, but there needs to be more restaurant options open late in order to truly be an inclusive resort. Also, the very strong chlorine smell in the enclosed pool area stayed in my nose for hours and burned my eyes. Overall, this resort was awesome. My kids loved it. If we were in Pigeon Forge again we would definitely choose this resort again.
Stayed 4 nights in May 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

8/10 Good

Travis

Stayed 2 nights in May 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved all the activities for kids
Stayed 2 nights in May 2025

10/10 Excellent

armand

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only place we will stay from now on. Our kids absolutely love it here. Highly recommend a balcony room overlooking the creek.
Stayed 4 nights in May 2025

10/10 Excellent

christopher, Dyersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. We opted to check in a little early and paid the $50 for it. It was worth it. One of our beds was broken and they sent maintenance out within 10 minutes to fix it. The breakfast is fantastic and all of the employees are so kind!
Stayed 3 nights in May 2025

10/10 Excellent

Paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility staff were exceptionally responsive. We were trying to enter a side door and our key card wasn't working, it was pouring rain and the manager appeared out of nowhere and let us in. There are a ton of things for younger kids to do, the rooms were clean, and the staff was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was absolutely amazing! We stay in a lot of hotels and this was by far one of our favorites because of the kid friendly activities and fun rooms, and of course the water park included. Everyone was so nice and great as well!!
Stayed 1 night in May 2025

4/10 Poor

Dawn

Traveled with partner
Disliked: Cleanliness, amenities
The pool was not heated like it said it was supposed to be. The rooms had oder to them some better then other. Breakfast was over price. Not a place for a childless couple. Most everything that is supposed to be available on property is only available on the weekends.
Stayed 6 nights in May 2025

10/10 Excellent

rani

Stayed 2 nights in May 2025

8/10 Good

Theresa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would stay at this hotel again. The water areas were wonderful, and I love that they only allow hotel guests to use them to minimize crowds. My baby and 5-year-old had so much fun. The staff members were friendly, and the room we had was spacious and very comfortable. I deducted a star because we stayed in a “mountain view” room and unfortunately the view wasn’t worth the extra cost. It overlooked a weird, maybe abandoned (?) house, and another building, with the mountains through a small tree/building opening. Also the 10am check out time is a little rough with kids. But overall we had a good time and would recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Asael

Liked: Cleanliness, amenities, property conditions & facilities
My kids love this place
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Fun family trip Great activities for everyone
Stayed 1 night in May 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing amazing amazing

This stay was one of the best I have had with children. They think of everything so you don't have to. From the artsy kid to the rambunctious. Check in and out with without a hitch. The water park and pools were everything pictured plus tanning chairs for the teens. The amenities I really couldn't speak highly of. The breakfast was absolutely delicious, although I wish they offered apple juice. But that was no big deal as we brought our cups in to eat with us. Every hour on the hour, they had something fun for the kids to do for free. The coupons they give tou saved us atleast $50. Which is a blessing when you have littles. There were no hidden fees as you may expect at other places. The wristbands were an amazing idea. As they were super easy to keep up with versus a card. The staff were all super helpful and very KIND. The beds were comfortable as were the quilts. There were dreamy soft, not as you would expect. The kids bunkbeds each had their own light with USB and plugs. They made things so simple for us. They offered adult beverages which was amazing when jt came to winding down. I could rave about this hotel forever but it was truly an amazing stay. The only negative thing I do have to say is the 'cardio studio' only had 3 machines and neither of the cardio machines work. (bike or treamill) Most parents and guests probably never step foot in there so I can see why money is spent else where.
Stayed 2 nights in May 2025