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Brookside Lodge

3.0 star property

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Balcony view
2 outdoor pools, sun loungers
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pool
  • Gym
  • Parking included

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪11 min walk‬
  • Traffic Light #5
    ‪12 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillowtop beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(39 reviews)
  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(110 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(86 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

9.0 out of 10
Wonderful
(145 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(97 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

9.0 out of 10
Wonderful
(10 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
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4.1 out of 5, Very Good, (1073)
The price is $54
per night
$72 total
includes taxes & fees
Feb 19 - Feb 20
Gatlinburg River Inn

About this property

Brookside Lodge

3-star Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Brookside Lodge features 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4004 square feet (372 square meters) include a conference center. For a surcharge, an area shuttle within 0.1 mi is available to guests. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site.

Brookside Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1029 out of 1984 reviews
Rating 8 - Good. 520 out of 1984 reviews
Rating 6 - Okay. 246 out of 1984 reviews
Rating 4 - Poor. 112 out of 1984 reviews
Rating 2 - Terrible. 77 out of 1984 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Geanne

Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Stayed 3 nights in Oct 2024

8/10 Good

Zenann

Traveled with group
Nice stay, would go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room! We had a creek view and the patio was gorgeous to sit out on. The room itself was big and had beautiful vaulted ceilings with exposed beams. Wonderful stay!
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Stayed 2 nights in Oct 2024

4/10 Poor

Alan

Disliked: Amenities
The room was outdated by two or three decades. The popcorn ceiling was filthy with dirt, dead bugs and cob webs. The balcony window closed but there was NO lock on the window. Anyone could have broken in. The breakfast was ALL carbs. Biscuits, gravy, waffles, cereal, yogurt filled with corn syrup and sugar. Went somewhere else for breakfast. So many smokers, the smoke came in my room. They don’t tell you about the bear hazard until they’ve collected your money. Won’t go back.
Stayed 2 nights in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Wish you had a rack like most hotels to hang things up. Also wish you had cleaning peope who spoke english because he never came back to clean our room one day.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, Room had a nice view
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean rooms. Patio along the water was relaxing.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Traveled with family
Disliked: Property conditions & facilities
Overall, the property was just okay. Our room was right on the creek, which was beautiful, but that was the highlight of the stay. The room looked like it was recently renovated but trim and other things were still falling apart. The bathroom had spatter on the wall that looked a lot like blood. We saw the staff for about two minutes so I’m not sure if they are good or not but they stress that there are no refunds. We walked to the downtown area, which was convenient. The property has two pools but they were closed for the season. Not sure how this property compares to the surrounding area but we will not be here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. It was close to downtown and it was really peaceful. We loved sitting on the balcony!
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come back
Stayed 1 night in Nov 2024

10/10 Excellent

Jettfrey

Liked: Cleanliness, staff & service, property conditions & facilities
The stream
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s reasonably priced,Convienient and every room is on creek.
Stayed 5 nights in Oct 2024

8/10 Good

Mary

Traveled with partner
Creek view was relaxing. Property a bit dated but good for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hongfei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The belcony has a nice creek view.
Stayed 2 nights in Oct 2024

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brookside is comfortable and cozy with a small useful area for minor kitchen activites. The room and beds were comfortable. Overall it was clean but improvements are possible. The staff is pleasant and deals promptly with needs. Had a lengthy stay and due to location to downtown Gatlinburg would do it again since it is not in the way of downtown traffic. Resturants and local transportation in area. A short walk into town is easy. Coming back is a bit of a climb so public transportation is recommended.
Stayed 9 nights in Oct 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property but very clean. Affordable, just up from downtown Gatlinburg. Nice balcony overlooking a mountain stream. Room was large & had wood burning fireplace if you were interested.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sahil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stream provided a soothing experience. Walkable from the downtown area and dining options nearby is a plus.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was looking for a place for one night with an early departure for hiking in the morning. The staff in the office was super accommodating and friendly . Was not expecting the room to be as charming as it was, super clean, rustic decorations and the creek made the comfortable beds just that much better. Will definitely return to Brookside Lodge on our next hiking trip in the Smokies.
Stayed 1 night in Oct 2024

4/10 Poor

Eddie

Traveled with partner
Disliked: Cleanliness
Staff was very nice , but the room was not. Spider webs were everywhere and carpet was very dirty. I am sure other rooms are not the same , so we will probably try staying with them again in a different type room.
Stayed 3 nights in Oct 2024