Brookside Lodge

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Brookside Lodge

Property grounds
Lobby sitting area
Lobby sitting area
2 outdoor pools, sun loungers
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym
  • Parking included
  • Pool

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    11 min walk
  • Traffic Light #5
    12 min walk
  • Whole Earth Grocery
    1 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

Honeymoon Suite

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Creekside)

  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Creekside)

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe 2-Queen Beds with Fireplace

  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe King with Fireplace.

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Riverside Deluxe King

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Brookside Lodge

3-star Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Brookside Lodge features 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4004 square feet (372 square meters) include a conference center. For a surcharge, an area shuttle within 0.1 mi is available to guests. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site.

Brookside Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1002 out of 1950 reviews" "
Rating 8 - Good. 514 out of 1950 reviews" "
Rating 6 - Okay. 241 out of 1950 reviews" "
Rating 4 - Poor. 113 out of 1950 reviews" "
Rating 2 - Terrible. 80 out of 1950 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Joeann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Felt like out in the woods yet right in town with easy access to everything. Loved the creek behind it and the bears meandering through it. The pool was fun. Only improvement would be the breakfast. Basically bread and starches. There needs to be some type of protein: either eggs or meat. I heard others comment the same. Everything else was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property is older but great location and amenities for the price. We would stay here again!
Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Traveled with family
Disliked: Property conditions & facilities
I like the setting. Juat needs updates and better maintenance. The furniture and flooring needs cleaned.
Stayed 3 nights in Sep 2024

8/10 Good

Sandra

Traveled with partner
It was nice to have a trolley stop out front
Stayed 6 nights in Sep 2024

10/10 Excellent

Lois

Traveled with partner
Friendly staff. Clean rooms and good location
Stayed 1 night in Sep 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the looks of the property. Rooms were Cozy. Love seeing the bears. The only thing I can say I didn't like was all the lights wasn't working in the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean yet still near all attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our stay . we loved the balcony with the stream running behind us .didn't care for the rustic sink in the bathroom , it left little area to set your stuff .
Stayed 4 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
As an older hotel it's not too bad. The trolley stops right in front which is a definite plus. The front desk people are awesome and very friendly. We stayed in the 3rd bldg. The elevator is a little cranky and could use a deep clean, especially the corners but overall it isn't that bad. The room was clean as well as the bathroom. They definitely need to put in new pillows because ours seemed like they stuffed 2 old flat pillows into the pillow case which made it more like a cinder block to sleep on. Overall I would stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Liked: Staff & service
Positives:, staff was friendly, nice balcony view, decent location, overall quite, coffee pot with coffee and fridge included. Negatives: Bed had a smell, bring your own mattress topper as theirs had discussing staines, not sure if, biscuits, pancakes, cereal qualify as breakfast but I found it in appealing, room and blanket also had an odd smell. A man living in the house behind the place likes to feed a black bear from his roof. Coming back at night we seen the same black bear roaming around the bottom floor on the outside so I wouldn't advise getting a room on the first floor as you make walk out of the room face to face with him. Was barely worth the 80 per night. Doing it again I'd look for better options mainly due to the stained mattress and smell of the room
Stayed 5 nights in Sep 2024

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and went above and beyond to make our stay awesome. Shout out to Sally.
Stayed 1 night in Sep 2024

8/10 Good

Mac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony
Stayed 1 night in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, clean rooms with fireplaces. Staff was incredibly nice. We will definitely stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Jerry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mold in the bathroom, window and door leaks. Needs a good cleaning and paint.
Stayed 4 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

AYIDH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024