Pigeon Forge hotel steps from Dolly Parton's Stampede Dinner Attraction
Along with 2 outdoor pools, this smoke-free hotel has an indoor pool and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Best Western Plaza Inn features 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.
Best Western Plaza Inn is a smoke-free property.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Continental Cafe - This restaurant serves breakfast only.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Restaurants on site
Continental Cafe
Things to do
2 hot tubs
2 outdoor pools
Children's pool
Indoor pool
Family friendly
2 outdoor pools
Children's pool
In-room microwave
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
24-hour business center
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator (36 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch LED TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge
Best Western Plaza Inn Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was excellent but it was false advertising three pools only one function and it was in bad shape plus hot tub was dirty and nasty
Chad
Stayed 2 nights in Mar 2025
6/10 Okay
Susan
Traveled with family
Mar 10, 2025
Liked: Staff & service
Disliked: Amenities
The room was ok for what I paid and since we were just there to sleep. The bathroom is very tiny and the curtain they had up for the shower did not keep the water from going all over the bathroom. It was just a curtain. My husband got out of the shower and the floor was soaked. I told the desk staff about it at checkout and they said ok so not sure if they are fixing it or not. The pillows were tiny hard squares. We ran to Target and bought some $3.99 pillows that were much more comfortable for our second night.
I usually stay here when I visit Piegon Forge, because I love the conveniency, cleanness of the hotel, the room space and the cost to stay is reasonable.
My only complaint this time is, there were a lot of ants around the room, and on the kitchen counter, sink, and on the beds. I am not sure if it was because we stayed closer to the pool area, or nor not, but there was a ant issue.
Suggestions I also have is, it would benefit customers to have hooks on the walls for towels and wash clothes to be hung in the bathroom. We had no where to hang our wet clothes or towels.
other than that the stay was fine. I like this hotel.
Beaulah
Stayed 2 nights in Mar 2025
8/10 Good
misty
Mar 10, 2025
Liked: Cleanliness, staff & service, room comfort
Overall, it was a good choice for the price we paid. However, the pictures are a lot nicer than what it looks like in person. It was clean, though. And we didn't see any bugs of any kind. The bed pillows are small like throw pillows, so you may want to bring pillows from home. The walls are thin. We heard basically everything that was going on in the rooms on both sides of us as well as outside in the parking lot. The breakfast bar was really good, and there were plenty of options. It was in the middle of town, so it was within walking distance to a lot of attractions and restaurants. Again, overall it wasn't perfect. But you can't beat the price. We would stay here again.
We decided to stay an extra night at 3 pm and was able to book within 5 minutes close to where we were. Roomy shower in the king walkin shower. Front desk was very courteous and friendly. Will definitely be back with the kids this summer. The only thing i could find wrong is the trash cans were small and there were only 2 in the room.
Rooms were very clean and plenty of room. The stuff was awesome. The kids enjoyed the indoor pool. And the breakfast was good too. Definitely will stay again
Harley
Stayed 2 nights in Feb 2025
10/10 Excellent
Bonnie
Mar 1, 2025
Bonnie
Stayed 2 nights in Feb 2025
10/10 Excellent
Laura
Traveled with family and small children, Traveled with partner, Traveled with family
I went with my partner in mid-January, the hotel is accessible to everything, 10 minutes from Gatlinburg. The rooms were clean, they smelled good, the included breakfast was good, hot and cold options, fruits, good coffee, fresh every day and the area clean. The front desk staff was friendly, the breakfast staff were super good and attentive to everything. The only detail is the noise between rooms and the upper floor, but since it came out early to visit town it isn’t bothered us.
The hot water does not last long if there are many people in the rooms, for its cost we found it super good and my priority was cleanliness, so we can return.
Short visit to shop and enjoy some dining opportun
Everything from securing our room key to cleanliness, to convenience, to great location, breakfast item and checkout meet our needs for a two night two day stay in Pigeon Forge. All BW associates were very welcoming. Thanks BW.