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Accommodation By Willow Brook Lodge

2.5 star property

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Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
43-inch flat-screen TV with satellite channels, TV
Fishing
Lobby
King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • The Ripken Experience - Pigeon Forge
    ‪15 min walk‬
  • Island at Pigeon Forge
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for King Jacuzzi Deluxe Suite

King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

King Jacuzzi Deluxe Suite

  • Sleeps 4
  • 1 King Bed

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Exterior

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The price is $157 total
includes taxes & fees
Best Western Plaza Inn

About this property

Accommodation By Willow Brook Lodge

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
An indoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accommodation By Willow Brook Lodge features 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a children's pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in April 2021.

Accommodation By Willow Brook Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn Ann

*
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging for your money.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family

Stayed here so many times as a kid so my husband and I stayed here with our kids! So nostalgia
Stayed 1 night in Mar 2025

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Premium room with hard mattress, and worn accommodations. Noisey as well. Not relaxing place to stay. Employees were very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the big rooms, the courtyard parking and the access to restaurants and attractions via walking. The staff were very friendly, there is a bright, roomy and clean breakfast room, and indoor and outdoor pools. We would definitely stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

marquez

Stayed 4 nights in Mar 2025

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Love the breakfast and very comfortable beds.
Stayed 1 night in Feb 2025

8/10 Good

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was over all good! Nice clean rooms with daily housekeeping. We booked the suite with a jacuzzi tub which was an excellent choice after walking the town all day. We only ate the breakfast the first day. It was just okay. The only other thing was when the room above or below ran their jacuzzi or shower it was very loud especially at 6am. Its a good location and we would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice. Great room
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and clean room!
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to many things we wanted to do.
Stayed 5 nights in Feb 2025

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Stayed 2 nights in Feb 2025

4/10 Poor

MARK

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were very pleased with our stay. The location was great and the room was very clean. We would definitely stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, amenities
The property was clean but looked as if they had missed a few spots.
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. We loved the room and that it has an indoor pool plus offers a breakfast! We will be back!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Stayed 2 nights in Feb 2025

10/10 Excellent

Durward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Stayed 2 nights in Feb 2025

10/10 Excellent

Treston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I had a weekend night out kid-free the place was nice and decently clean; everything worked as expected. The fireplace and bathtub/hot tub were awesome. We had a great night and will return. The price was right, and the staff was very friendly.
Stayed 1 night in Feb 2025