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MainStay Suites Gatlinburg Downtown Area

2.5 star property

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Exterior
1 bedroom, blackout drapes, iron/ironing board, free WiFi
1 bedroom, blackout drapes, iron/ironing board, free WiFi
Indoor pool
1 bedroom, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included
$74
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
803 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪3 min drive‬
  • Anakeesta
    ‪3 min drive‬
  • Wild Bear Falls Indoor Water Park
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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4.1 out of 5, Very Good, 1,131 reviews
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About this property

MainStay Suites Gatlinburg Downtown Area

Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
MainStay Suites Gatlinburg Downtown Area features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This Gatlinburg hotel also offers coffee/tea in a common area, laundry facilities, and a convenience store. Complimentary self parking is available on site.

MainStay Suites Gatlinburg Downtown Area has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 245 out of 351 reviews
Rating 8 - Good. 64 out of 351 reviews
Rating 6 - Okay. 17 out of 351 reviews
Rating 4 - Poor. 6 out of 351 reviews
Rating 2 - Terrible. 19 out of 351 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean , and friendly staff. I plan on booking my next trip around ! They have breakfast, gym , pool which is really nice !
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean place was very peaceful
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Traveled with group, Business traveler, Traveled with family
Great experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mackenzie

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Amenities
Staff very friendly. Rooms extremely clean.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lakisha

Stayed 3 nights in May 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 3 nights in May 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The property was clean and our room was comfortable. Could not believe the value for the price. We would definitely stay there again and recommend it to anyone. It was a nice place to stay
Stayed 2 nights in May 2025

8/10 Good

TIMOTHY

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful hotel accommodations. Clean, quiet. Friendly staff. Nice breakfast
Stayed 2 nights in May 2025

8/10 Good

Stephen

Stayed 1 night in May 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff was amazing
Stayed 6 nights in May 2025

10/10 Excellent

Gae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful flowers and friendly smiles all around.

Folks were friendly. Receptionist Alexa especially great! Thanks!!
Stayed 1 night in May 2025

8/10 Good

Jordan

Very clean. It was very busy because we were there on a holiday weekend, so
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Just a bit from downtown but you can walk to anything. Clean, staff friendly, comfy pillows (a must!) bed was comfortable, too. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and a great stay
Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room. Staff was extremely nice and helpful. Great location and price.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Outstanding clean great breafest. Pool but no hot tub. Water in pool was cold
Stayed 2 nights in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional

Hotel was pleasant in every way. Professional staff, clean and comfortable rooms, and beautiful surroundings. Buffett was a nice touch and amenities were great. Will return in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Corrinna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean location and very friendly staff, always checking in when on the way through the lobby. Very inclusive breakfast and great amenities. Would return.
Stayed 2 nights in May 2025

8/10 Good

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A short drive to everything.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and courtesy of staff. Breakfast was great, especially included in motel price
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the wonderful front desk staff, the cleanliness and spacious rooms, and most of all the nice indoor pool. One of the best hotels Me and my family have ever stayed in, and are already planning our next trip at this hotel right now.
Stayed 4 nights in May 2025