Ramada Plaza by Wyndham Gatineau/Manoir du Casino

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ramada Plaza by Wyndham Gatineau/Manoir du Casino

Bar (on property)
Lobby
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Vending machine

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking included
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
75, d'Edmonton Street, Gatineau, QC, J8Y6W9
  • Casino du Lac Leamy
    ‪11 min walk‬
  • Jacques Cartier Park
    ‪5 min drive‬
  • Canadian Museum of History
    ‪5 min drive‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪17 min drive‬

Room options

Business Room, 1 King Bed, Non Smoking

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

Loft, 1 Queen Bed, Non Smoking (Loft Suite)

  • Sleeps 1
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 220 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 220 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, Multiple Beds, Non Smoking

  • 484 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Deluxe Suite, Multiple Beds, Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Ramada Plaza by Wyndham Gatineau/Manoir du Casino

3.5-star hotel in Hull
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and a business center. Housekeeping is available on request.
Ramada Plaza by Wyndham Gatineau/Manoir du Casino offers 174 accommodations with fireplaces and safes. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Ramada Plaza by Wyndham Gatineau/Manoir du Casino provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 6 meeting rooms. Event facilities measuring 6990 square feet (649 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Buffet breakfasts are available for a surcharge and are served each morning.
BISTRO75 - This restaurant serves breakfast, lunch, and dinner.
Bistro 75 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CAD 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 75
  • BISTRO75

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 6,990 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 12 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Property Registration Number 2025-01-31, 157463

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Hotel Gatineau/Manoir Plaza Casino
Ramada Plaza Gatineau/Manoir Casino
Ramada Plaza Gatineau/Manoir Casino Hotel
Ramada Gatineau/Manoir Casino Hotel
Ramada Gatineau/Manoir Casino
Gatineau Ramada
Ramada Plaza Gatineau/Manoir Du Casino Quebec
Ramada Gatineau
Ramada Plaza Manoir Du Hotel Gatineau
Ramada Plaza Wyndham Gatineau/Manoir Casino Hotel Gatineau
Ramada Plaza Wyndham Gatineau/Manoir Casino Hotel
Ramada Plaza Wyndham Gatineau/Manoir Casino Gatineau
Ramada Plaza Wyndham Gatineau/Manoir Casino
Ramada Plaza Wyndham Gatineau
Ramada Plaza by Wyndham Gatineau/Manoir du Casino Hotel
Ramada Plaza by Wyndham Gatineau/Manoir du Casino Gatineau
Ramada Plaza by Wyndham Gatineau/Manoir du Casino Hotel Gatineau

Ramada Plaza by Wyndham Gatineau/Manoir du Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 855 out of 2516 reviews" "
Rating 8 - Good. 785 out of 2516 reviews" "
Rating 6 - Okay. 402 out of 2516 reviews" "
Rating 4 - Poor. 257 out of 2516 reviews" "
Rating 2 - Terrible. 217 out of 2516 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor and Horrible service
The hotel service was terrible with no regard for people or their comfort. There was mould in the bathroom and the bathroom door would not lock either. After complaining they mentioned that they will look at it but no one did for 3hrs. When we complained again, there response was you can check out and contact Expedia/Hotels.com for refund. We were made to wait 4hrs for electric charging for our car and then said sorry there was no spot available when there were spots available before that and we asked 2-3 times about it. Nevertheless we checked out before our booking ended and when contacted by Expedia they mentioned that they had no record of our complaint. This was a terrible Thanksgiving experience for my family and friends and we are now chasing them for a refund.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sharon

Traveled with group
Disliked: Property conditions & facilities
Very big disappointment 😞
Rooms not good had ajoining rooms which we requested our room the toilet was disgusting not cleaned and did not flush almost over flowed the came to ? Fix it but did not work still we had to use the toilet in other room the other room the sink did not drain so they had to use our bathroom for that. Thank goodness we had the rooms joining especially for the bathroom use. Asked for discount on room but fid not happen. So not impressed 😐
Stayed 1 night in Oct 2024

8/10 Good

Jean-Pierre

Traveled with group
Liked: Staff & service
The hotel is close to the casino and all restaurants are 5 minutes away. There is a free electric charger on site. There is a liquor store and grocery store at walking distance which is very convenient. The hotel has some mark of usage and needs a little entertainment, the spa was not operational. Room was clean and hotel also. Thanks for the stay !
Stayed 2 nights in Oct 2024

2/10 Terrible

Jenica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, no TV remote in the room, heater was not working and the hotel could accomodation our requests to atleast provide us the cutlery. Bathroom was dirty and stinking and didn't have enough towels. Overall not a good experience and were charged 210$ for all these.
Stayed 1 night in Oct 2024

6/10 Okay

Hugues

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Quienton

Not up to Ramada standard. Room isn't clean and sink and toilet had blockage.
Stayed 1 night in Oct 2024

4/10 Poor

Yael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot tub and it was not mentioned when I made reservation. Also, I called the reception to ask for towels and shampoo and after three hours I didn’t receive anything, I had to call again.
Stayed 1 night in Oct 2024

6/10 Okay

radha

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are stinking.
Stayed 1 night in Oct 2024

2/10 Terrible

Warren

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very attentive and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Amer

Good
Stayed 2 nights in Oct 2024

4/10 Poor

Alexandre

Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

2/10 Terrible

Vraj

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5 nights. Staff had no idea how to work the desk. They were not able to extend my stay. Kept getting same answer extension is not available but when i do it online then i can book it. 3 times they checked me in out of the 5 times ince i got to the door key would not work so would have to go down re do my keys.
Stayed 1 night in Oct 2024

6/10 Okay

Pascal

Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 1 night in Sep 2024

8/10 Good

Gurpreet

Was nice
Stayed 1 night in Oct 2024

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities
I had booked a deluxe room that was supposed to be larger and have a jacquzzi tub. When I checked into the room it was a smaller room and no jacquzzi tub. When I asked about this and the wrong type of room, I was told the jacquzzi tub deluxe rooms were sold out and the room was not available. When I pointed out I had prepaid for the room and was clearly downgraded and wanted a partial refund for not receiving the room I reserved, the manager was called. The manager then told me I had a deluxe room, that Expedia misdescribed the room (Expedia confirmed that the room descriptions come from the hotel and they do not create them). I feel the manager was blatently lying to me about everything and that the hotel was basically stealing the higher room rate I prepaid. I am very upset about this and will be looking at filing a consumer complaint with the Quebec government based on the false advertising of what the room included.
Stayed 2 nights in Oct 2024

6/10 Okay

Kim

Stayed 2 nights in Oct 2024

10/10 Excellent

Damon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

JUSTINA

Stayed 1 night in Oct 2024

6/10 Okay

Nesha

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
The price was too bad. I also liked that they provide coupon for breakfast. As for getting the coupon, I wasn't aware I overheard someone asked the cost and then ask if they provide coupon. The place was not what I expected, the kids didn't like the pool it was very small. Food from the Bistro 75 was aweful
Stayed 2 nights in Oct 2024

4/10 Poor

Bikramjeet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth it for money
Stayed 1 night in Oct 2024

6/10 Okay

Alessandro

Traveled with partner
Liked: Staff & service, amenities
Its the third time i stay there. First 2 times were excellent but the third was a little disappointing. The third floor i was staying on was under renovation, I'm assuming because the carpets and corridor were subpar. The staff and location are awesome. The breakfast downstairs, buffet style is great for the price ( 13.75$ pp). I would definitely recommend this place. Eventually the renovations will be completed and back to the standards im used to. I will go back
Stayed 1 night in Oct 2024

6/10 Okay

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean but tired, ripped curtain broken tiles in bath. The hallway carpets were disgusting, long overdue for replacement. The security guard patrolling the halls in the dead of the night had his walkie talkie so loud it woke me up several times. I actually had to call the front desk to ask him to turn it down. Ridiculous oversight on his part and training. Also staff should be aware that speaking loudly outside rooms is poor hotel etiquette.
Stayed 4 nights in Sep 2024