Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Exterior
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes
Property amenity
Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, blackout drapes
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Pool

Explore the area

Map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Les Promenades Gatineau
    10 min walk
  • Buffet des Continents Gatineau
    2 min walk
  • Rideau Station
    9 min drive
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    19 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Gatineau hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel provides an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 29.63 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2024-12-31, 295232

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 757 out of 1203 reviews" "
Rating 8 - Good. 285 out of 1203 reviews" "
Rating 6 - Okay. 65 out of 1203 reviews" "
Rating 4 - Poor. 34 out of 1203 reviews" "
Rating 2 - Terrible. 62 out of 1203 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann, McGraw

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the property and the condition. Staff was friendly and courteous. Breakfast was great. will stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Nice comfy beds
Stayed 1 night in Sep 2024

10/10 Excellent

Francois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Marie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mona

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Nice area, very clean No issues with neighbours being too noisy
Stayed 1 night in Sep 2024

10/10 Excellent

Marie-Lise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful! Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

MOHANAKUMAR

Stayed 1 night in Aug 2024

8/10 Good

jose

Traveled with group
Liked: Cleanliness, property conditions & facilities
Free breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Walter M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greater had a pleasant stay for two nights. Staff was friendly. The hotel was well looked after. The breakfast buffet was good and full at all times. I noticed the staff were on top of replenishing the stations as well as keeping the tables clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy, Guelph

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Nina

Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

2/10 Terrible

Marlon

Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jannatta

Traveled with family and small children, Business traveler
First day the bath tub was clogged which didn’t got fix until the next morning Floor was not cleaned properly…
Stayed 13 nights in Aug 2024

10/10 Excellent

Marie-Eve

Stayed 2 nights in Aug 2024

10/10 Excellent

Carollane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff Tzong Hann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessible washroom was excellent - there is enough room to maneuver the wheelchair to transfer to the toilet and to the shower area ( we brought our own shower chair). The room was very clean and we had a very comfortable stay. One suggestion I could think of is a magnetic door latch to hold the door open to make it easier for the wheelchair user to exit. We will definitely stay again when we return to visit.
Stayed 3 nights in Aug 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024