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The Residency Inn

2.5 star property

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Photo gallery for The Residency Inn

Queen Double Bed | 1 bedroom, iron/ironing board, free WiFi
Reception
Outdoor pool
Exterior
Property amenity

Reviews

5.2 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Pool
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
6107 Broadway st., Galveston, TX, 77551
  • Moody Gardens
    ‪3 min drive‬
  • Galveston Schlitterbahn Waterpark
    ‪5 min drive‬
  • Port of Galveston Cruise Terminal
    ‪6 min drive‬
  • Houston, TX (EFD-Ellington Field)
    ‪44 min drive‬

Room options

View all photos for Queen Double Bed

Queen Double Bed | 1 bedroom, iron/ironing board, free WiFi

Queen Double Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for King

King | 1 bedroom, iron/ironing board, free WiFi

King

  • Sleeps 2
  • 1 King Bed

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About this property

The Residency Inn

Hotel in Near West End
This hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Self parking is free. Other amenities include ATM/banking services. Change of towels is available on request.
The Residency Inn offers 80 accommodations with irons/ironing boards. Televisions come with cable channels.

Bathrooms include bathtubs or showers. This Galveston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The Residency Inn features an outdoor pool, laundry facilities, and an ATM. The property has a 24-hour front desk. Complimentary uncovered self parking is available on site.

The Residency Inn has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • Cable channels

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

The Residency Inn Hotel
The Residency Inn Galveston
The Residency Inn Hotel Galveston

The Residency Inn Reviews

Reviews

5.2
Rating 10 - Excellent. 155 out of 633 reviews
Rating 8 - Good. 46 out of 633 reviews
Rating 6 - Okay. 83 out of 633 reviews
Rating 4 - Poor. 81 out of 633 reviews
Rating 2 - Terrible. 268 out of 633 reviews

4.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Akarra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Stayed 2 nights in Mar 2025

4/10 Poor

Tk

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach in between the nightstand and bed. Shower very dirty. Employees walking in the room. Tv not working. Sketchy area
Stayed 1 night in Mar 2025

6/10 Okay

travis

Stayed 4 nights in Feb 2025

4/10 Poor

Virgil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Squatter quarters and drug deals

Well, unfortunately, the hotel has not updated their pictures in a very long time. We booked this hotel due to it being a few miles from the cruise port, and the pictures looked inviting. Well, upon pulling up, I wanted to run far away. There was a literal drug deal going on in the parking lot when we pulled up. They did not mind that we pulled up either. The building looks like it’s been taken over by squatters. Apparently the owner rents the bottom half out by the month or longer, because there’s broken down cars, mattresses, grills, trash, etc all on the bottom. Even a sign in someone’s window selling popcorn and pickles. Oof. There’s a sign in the office that says no pets, but yet at least 3 rooms downstairs had pit bulls in the windows. We rented 2 rooms. Neither were clean. Empty toilet paper wrappers on the floor, fake eyelashes on the floor, molded cup of coffee in the microwave, air conditioner didn’t work, a large gaping hole at the door frame, pillows were covered in mold. We had to run to Walmart to buy new pillows. We stayed out until it was bedtime, and immediately left as soon as we opened our eyes. To be honest, the hotel needs to be demolished. Since they won’t post updated pictures, I will
Squatters live here
Definitely doesn’t look like the description photo
Squatters live on the bottom floor
Just gross
Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

You pay a cheap price you get a cheap room

Doors to get in room where stuck hard to open, bathroom door would not close, knob broken in shower did not work, mirror on wall broken in pieces had to change rooms, next room was worse smelled like weed and smoke, comforter full of burnt holes, shower was nasty looked like it had not been cleaned in weeks, blow dryer broken, once in the room the door was hard to open to get out
Stayed 2 nights in Feb 2025

2/10 Terrible

Deyon

Stayed 1 night in Mar 2025

6/10 Okay

Agnes Sauls

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross.

Its dirty and luckily we stayed just for 1 night but definitely need to clean room better fix broken trim on room doors, needs new bathtubs, fix lighting, need to clean the rooms properly all the way around. I hear they under construction but the room i stayed in was "remodeled" couldnt tell with the flooring and poor plumbing. Do better. Spend the extra money and stay elsewhere. Its definitely sketchy and ghetto.
Stayed 1 night in Mar 2025

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
At first I was relieved to see that it was under new management. But it seems that even with new, they are still overrun with people hanging out, wandering through the parking lot and loitering by vehicles. Had hope that after dark things would quiet down, but it remained constant throughout the night. Even witnessed several male peering through car windows like they were shopping. Staff was “sorry” but offered no remedy. The room smelled like mold and unwashed linen. Stains on the bedcovers. Dirt/dust in the corners. It was obvious that there was an attempt to make things presentable, but it couldn’t overcome the overall condition. Did not stay the night.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst i stayed at so far this year.

Apparently the rooms are going through renovations but no one said anything about it
Stayed 1 night in Mar 2025

4/10 Poor

Consuelo

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Sucked

Fridge was dirty, towels very thin unpainted spots on walls toilet not cleaned. Just a ramshackle hotel in general. Trash on sidewalks and parking lot.
Stayed 2 nights in Feb 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I arrived at 2:30am, and no one was there to give

Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is very run down and my wife did not feel comfortable staying here. So we had to stay elsewhere.
Stayed 1 night in Feb 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Karthiga

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed linens are dirty, furniture broken, bath tub dirty and broken. When I checked in around 11pm, I told him I'm checking in. That staff was looking at the computer for 5mins and he asked me, "what can I do for you?" :) Many homeless people are walking thru the property at the night. Seems unsafe and cost is high for this setup.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anna

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Carly

Disliked: Cleanliness, property conditions & facilities, room comfort

Should not be open for business

Stayed 1 night in Feb 2025

8/10 Good

Tricia

Traveled with group
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dangela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean...nice staffs.....
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

In middle of remodel!!

Room was in the middle of renovation. Tub was disgusting! Floors were dirty with grout from shoes. Plug ins were very loose. The service I received at the front desk was phenomenal! They tried to make it right with a discount. They were very helpful!!
Stayed 1 night in Feb 2025