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Quality Inn & Suites Gallup I-40 Exit 20

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Gallup I-40 Exit 20

Cozy living space with a kitchenette, sofa, and TV, perfect for relaxing.
Enter through the grand archway into this historic hotel, surrounded by beautifully maintained gardens.
Two single beds with made bedspreads and pillows, a small table with a telephone and remote control, and a wall-mounted lamp.
Enjoy meals in a cozy dining area with tables for groups, a flat-screen TV, and pendant lighting.
Efficient kitchen with appliances, cabinetry, and a sink.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool

Explore the area

Map
1500 W Maloney Ave, Gallup, NM, 87301
  • Rio West Mall
    ‪5 min walk‬
  • Gallup Cultural Center
    ‪2 min drive‬
  • Gallup Indian Medical Center
    ‪5 min drive‬
  • Gallup, NM (GUP-Gallup Municipal)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower) | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Gallup I-40 Exit 20

Gallup hotel with 10 restaurants, connected to a shopping center
This hotel features 10 restaurants, an indoor pool, and 3 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a hot tub, and coffee/tea in a common area.
Quality Inn & Suites Gallup I-40 Exit 20 offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Premium cable television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site.
Quality Inn & Suites Gallup I-40 Exit 20 features an indoor pool and a hot tub. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This Gallup hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn & Suites Gallup I-40 Exit 20 has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Quality Inn & Suites Gallup I-40 Exit 20 has 10 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • 10 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Gallup
Quality Inn Gallup
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Hotel Gallup
Gallup Quality Inn
Quality Inn Suites Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel
Quality Inn & Suites Gallup I-40 Exit 20 Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel Gallup

Quality Inn & Suites Gallup I-40 Exit 20 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1006 reviews
Rating 8 - Good. 280 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 90 out of 1006 reviews
Rating 2 - Terrible. 73 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid on my bed and I laid in a wade of gum on the comforter. Took a shower and only Luke warm water. Woke up and wanted breakfast and apparently the cook didn’t show up!! No more Quality Inn for me. Not much quality anymore !!!
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Stayed 4 nights in Mar 2025

8/10 Good

Monica

Stayed 1 night in Mar 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

The room was remodel and clean. Has hardwood floors. The bed was comfy but the pillows were not good. They advertised having a pool and hot tub but they have been closed for sometime. They need to change their description because I picked this hitel because of that. It is close to the interstate. Heard big trucjs all night long.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Linda, Littleton

Stayed 1 night in Mar 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
After driving over 10 hours, thought this hotel looked good. Unloaded, ready to relax in my room and then the beeping started. Smoke alarm kept going off and my dog would not stop shaking. I had lots of bags with me and my dog. They said they were too busy to change it, so they moved me to a much further away room which was not fun. When I got to that, it was like a horrible Smoking room. I could not breath, but too tired to move again. When I was told by Expedia to talk to the manager, they said they could not do anything and only Expedia could give my money back as they pay them. I asked her for a pen and she replied I can't I'm using it?? Really Wow, I have to say the worst customer service ever. I would not recommend this place to anyone. Even Expedia was not even willing to help. Now I have to find a place tonight somewhere else on my next 10 hour journey.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Fine for one night.

The room itself was fine. It was clean and had been freshly painted. We backed up to the neighboring Home Depot parking lot, where they blast music all night and flash blue lights to keep the homeless out of the parking lot. We were unable to sleep and wish we had known about how loud the music would be.
Stayed 1 night in Mar 2025

10/10 Excellent

charmaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Valda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Billie Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved handicapped room with walk in shower but we got a tub with shower chair instead
Stayed 1 night in Mar 2025

10/10 Excellent

kirk

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay and was nice and comfortable the whole time I was here would recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

I was happy with the accommodations.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The pool. Was not working advertised that it was water in shower was not warm breakfast was limited
Stayed 1 night in Mar 2025

6/10 Okay

Diane, Penasco

Traveled with family
Disliked: Amenities
Went in to register. Wanted 155.00 for the room i paid 87.00 last yearWent outside and got the room for 100.00 still too high for the area and room
Stayed 1 night in Mar 2025

8/10 Good

Betsy, Fredericksburg

Traveled with family and small children
Liked: Cleanliness
Homeless around the area
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2025

6/10 Okay

Greg

Stayed 1 night in Mar 2025

10/10 Excellent

John, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nelson

Liked: Staff & service
Decent stay. Actually better than I thought for a Saturday night.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025