Comfort Inn Gallup I-40 Exit 20

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Gallup I-40 Exit 20

Lobby
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Lobby
Free daily full breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
1440 W Maloney Ave, Gallup, NM, 87301
  • Historic District
    2 min drive
  • Cracker Barrel
    2 min walk
  • Gallup Station
    3 min drive
  • Gallup, NM (GUP-Gallup Municipal)
    4 min drive

Room options

Standard Room 2 Queen Beds, Accessible, Non-Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite 1 King Bed, Sofa, Wet Bar, Non-Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Gallup I-40 Exit 20

Gallup hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn Gallup I-40 Exit 20 offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Comfort Inn Gallup I-40 Exit 20 is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
The following facilities are closed on Sunday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Gallup
Comfort Inn Hotel Gallup
Gallup Comfort Inn
Comfort Suites Gallup Hotel Gallup
Comfort Inn Gallup Hotel
Ramada Gallup
Ramada Limited Gallup Hotel Gallup
Comfort Inn Gallup
Comfort Gallup I 40 Exit 20

Comfort Inn Gallup I-40 Exit 20 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Fine for a one night drive thu. Restaurant were walkable Went to breakfast at 8:30. No fruit, sausage or eggs left & only a few mini muffins left No waste basket in bathroom so there was unnecessary flushing of Kleenex
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
They are remodeling and it is not done yet. It may be better when the job is done.
Stayed 1 night in Sep 2024

2/10 Terrible

Larry, Cherokee Village

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess what was unique was that they advertised things like breakfast buffet and pool and they didn't have either. The check out time on the document you sent said 12:00 and when I checked in I was told NO 11 am I mentioned it said 12 on documents I got with check in said 12 they said NO. 11 AM. The entire property was under remodel so it was a mess everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernardo

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. It's not the hotel's fault but Gallup in general is a little sketchy. It's not a place youd choose to visit for a vacation. That being said, if you have to stop here, this hotel is nice and in a good location.
Stayed 1 night in Aug 2024

6/10 Okay

Lorilei

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not a five star hotel
The towels and sheets had stains on them, and looked unclean. The pool was out of service. The hotel just looked run down. The free breakfast was pretty good. The rooms were quiet. The handle on our door was broken.
Stayed 3 nights in Aug 2024

4/10 Poor

Effie

Stayed 1 night in Aug 2024

8/10 Good

Brian, albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

2/10 Terrible

Effie

Stayed 2 nights in Aug 2024

6/10 Okay

Michael, Riverside

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Remodeling going on. But great service and still quite. Great stay
Stayed 2 nights in Jul 2024

8/10 Good

Corliss

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jerold

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When i first checked in the front desk associate was rude and not very helpful. She told me inwould have tonget a holdbof Epedia to obtain a reciept. I believe she may have been intoxicated. However when checking out in the morning the front desk assocare was very helpful. I also told him abiut my check in experience.
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a nice property and the location is sketchy. The pool is under renovation, which is understandable, but the lobby and common areas are dingy and need a refresh. I exited the hotel in the morning and two young masked men were smoking weed right outside the door. They were polite, but it was awkward. Some other characters were hanging out in the parking lot and digging through the trash. Spend $20 more and reserve a nicer hotel. This one is a hot mess.
Stayed 1 night in Jul 2024

2/10 Terrible

Ron

Stayed 1 night in Jul 2024

2/10 Terrible

Shelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ronnie

Stayed 3 nights in Jul 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed, lots of renovations going on. Told the entire first floor was being worked on. Had an elevator, very decent room on third floor. Sad breakfast but Cracker Barrel next door. Staff very helpful. Good area
Stayed 1 night in Jul 2024

8/10 Good

Tiahara

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to freeway
Stayed 1 night in Jul 2024

6/10 Okay

Brian, Puyallup

Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Disliked: Staff & service, property conditions & facilities
Disappointed
This hotel is under renovation and badly needs repair. I’ve come to expect a bit more from Choice hotels and was very disappointed. The door to the room had no seal and the hallway light and noise shined through all night. The bathtub was patched and I was unsure if it would even hold water. The shower faucet leaked and dripped continuously. It appeared that they had recently painted the room with splattered paint all over the bathroom vanity and door hinges. The bathroom is very small and the coffee pot is on the bathroom counter. The front desk person that checked us in was not friendly or welcoming at all. I will say that the linens were clean as well as the minimal amount of thin towels that were provided. I am normally a pretty positive person and roll with any situation but I would not recommend or return to this hotel in the future.
Stayed 1 night in Jul 2024