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Chestnut Mountain Resort

3.0 star property

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Photo gallery for Chestnut Mountain Resort

Property amenity
Premium Room, 2 Queen Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi
Ski hill
Front of property
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
8700 W Chestnut Mountain Rd, Galena, IL, 61036
  • Chestnut Mountain Resort
    ‪3 min walk‬
  • Belvedere Mansion
    ‪17 min drive‬
  • Eagle Ridge Resort Golf
    ‪27 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Traditional Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queens

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Two Queens

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi

Premium Room, 2 Queen Beds

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard King Bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Chestnut Mountain Resort

3-star Galena resort with ski-in/ski-out access
Ski into Chestnut Mountain Resort, where you can enjoy a drink at the bar/lounge and take a dip in an indoor pool.
Chestnut Mountain Resort offers 43 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the resort include ski-in/ski-out access and an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing and snowboarding and in warmer months, enjoy mountain biking and ziplining. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the resort's bar.

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This ski resort also offers an indoor pool and ski passes. Complimentary self parking is available on site, along with a car charging station.

Chestnut Mountain Resort is a smoke-free property.

Full breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
Sunset Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Mountain Top Cafe - This café specializes in American cuisine and serves lunch and dinner.
The Summit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 16 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Mountain Top Cafe
  • Sunset Grille
  • The Summit

Things to do

  • Arcade/game room
  • Boat tours
  • Downhill skiing
  • Ecotours
  • Hiking/biking trails
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Playground
  • Segway rentals/tours
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Ziplining

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9.00 to 16.00 per person
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Chestnut Mountain
Chestnut Mountain Galena
Chestnut Mountain Resort
Chestnut Mountain Resort Galena
Chestnut Resort
Chestnut Mountain Hotel Galena
Chestnut Mountain Hotel Galena
Chestnut Mountain
Chestnut Mountain Resort Resort
Chestnut Mountain Resort Galena
Chestnut Mountain Resort Resort Galena

Chestnut Mountain Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 455 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Charlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average
Stayed 1 night in Sep 2024

10/10 Excellent

Rosario

Stayed 3 nights in Oct 2024

10/10 Excellent

Ethel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place offers disc golf! Another wonderful option to enjoy the outdoors for free. They charge rental fee for the disks if you forget to bring your set but; otherwise, FREE to play! Meander thru their part of Illinois with the fall colors as your backdrop. Have the Mississippi River on your right the sun on your left and the wind blowing behind you! It is heaven. We'd go back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vannessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Deborah, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the view of the river from the room and the area for hiking to the river. Coming in the fall for the colors was perfect. It’s a short drive to Galena. The restaurant on site was good and convenient.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Get-a-way
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Traveled with group
The most outdated bathroom and entire lobby ever experienced.
Stayed 1 night in Oct 2024

2/10 Terrible

Judy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire lodge is dated and run down!!!!! My first room had 6 visible bugs crawling around the ceiling. My second room had even more!!!!!! Mary at the receptionist desk was wonderful. When she was off, the other two were worthless and quite unfriendly!!!! I would NOT recommend this place to my worst enemy!!!!!!!! Nothing in downtown Galena was available for the dates we needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Awesome in all aspects!
Stayed 1 night in Oct 2024

8/10 Good

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort in Galena IL
The ski resort is beautiful in the fall with the trees changing. Having a drink on the deck looking over the Mississippi was special. It’s an older resort; we had to go down several stairs then up a few stairs to get to our room. The toilet and sink are very low. As older people, one using a cane, these issues caused some barriers. No elevator. I should have asked for another room , but the room was spacious, clean and comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Loretta

Liked: Cleanliness, staff & service
Dated, small rooms but clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Amie

Liked: Property conditions & facilities, room comfort
The rooms are not extremely modern and there is not an elevator to get to floors but it was very clean and everyone was very friendly! Lots to do!
Stayed 1 night in Oct 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carol

Beautiful view of the Mississippi. Every meal was delicious!
Stayed 2 nights in Oct 2024

8/10 Good

Ruth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Clean rooms. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view
Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Stayed 1 night in Oct 2024

8/10 Good

Luis F

Traveled with family
Liked: Cleanliness, room comfort
Restaurant lady with attitude
Everything was okay, the only issue we had was when we had breakfast at their restaurant, food was good, but when I asked this lady to split the check in two cards, she couldn't do it, she told us there was an error with our debit card. Hours later we found out she was the one who made the mistake. So why was she giving us attitude? making us feel our card wasn't working. She never apologized.
Stayed 2 nights in Oct 2024

2/10 Terrible

Michelle, Carpentersville

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for our wedding night, to say we were disappointed would be an understatement. we booked thru a 3rd party for the room, there was no mention of any additional charges on that 3rd party booking site or the hotel's website. So imagine my surprise when we were immediately hit with an "incidentals" charge for $125 dollars, and the front desk woman made it very clear we couldn't check in without paying this, I tried to explain to her that I have already paid for the room in full on this 3rd party site and was told " well that's our policy and you can't check in without paying it. it will be returned immediately upon check out " So we had no choice but to keep the reservation for our room, to then only be told there are no elevators on the property and my disabled husband and I were going to have to climb 3 flights of stairs to our room, when I attempted to inquire about a change to a lower level i was told they were "fully booked". So we tried to make the best or our wedding night, the room was overpriced, showed signs of previous water damage, a tiny bathroom that only fits one person at a time, no screen on the window so even if we wanted fresh air we couldn't have it, bed linens that didn't even cover the mattress completely and a half filled hot tub that no one seemed to care was empty. The only high point was the excellent service we received from Vanessa at the resort restaurant for our wedding night meal. We still haven't gotten our money back.
Stayed 1 night in Oct 2024

8/10 Good

Morgan

Traveled with partner
Liked: Cleanliness, staff & service
Great staff nice bed. Just weird water and too early check out
Stayed 1 night in Oct 2024

8/10 Good

Yasser

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I like how they have a restaurant and very convenient to get to the activities on the Resort.
Stayed 1 night in Oct 2024

6/10 Okay

Jeffrey

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Facilities were a bit worn and dated. Restaurant had less than stellar service.
Stayed 1 night in Oct 2024

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful visit, the property was very well maintained, the rooms comfortable, and the attractions were fun. The only 2 complaints we have is that we found out on the last day that they offer complimentary breakfast, it is not listed on the website for hotel amenities and no one told us when we checked in. The staff said they end up throwing away a lot of breakfast food and it probably because none of the guests know about it. Also the staff members manning the top of alpine slide and the zip line were rude. The young man running the zipline was loudly complaining to the customers about hating being there, wanting to go home, how frustrated he was that people kept coming to ride (there were like 6 people total there at the time), and he kept wishing people would be over the weight limit so he doesnt have to let them ride.
Stayed 2 nights in Sep 2024