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Nishitetsu Hotel Croom Hakata

4.0 star property

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Photo gallery for Nishitetsu Hotel Croom Hakata

Front of property - evening/night
Daily buffet breakfast (JPY 2000 per person)
Lobby lounge
Interior entrance
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Canal City Hakata
    ‪9 min walk‬
  • Marine Messe Fukuoka
    ‪2 min drive‬
  • Ohori Park
    ‪4 min drive‬
  • Fukuoka (FUK)
    ‪4 min drive‬

Room options

View all photos for Comfort Twin Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Twin Room, Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Twin Room, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Comfort Single Room, Top Floor, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Single Room, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Double Room, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Single Room, Smoking

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

1 bedroom, premium bedding, in-room safe, desk

Semi Double Room, Non Smoking for 2 people

  • 161 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Business Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Business Room, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Twin Room Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Smoking

1 bedroom, premium bedding, in-room safe, desk

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Single Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Business Room Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Business Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

THE BASICS FUKUOKA

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1664)
$132 nightly
The price was $189
The price is $132 total
All taxes and fees included in total
THE BASICS FUKUOKA

About this property

Nishitetsu Hotel Croom Hakata

4-star hotel in Hakata Ward
Along with a full-service spa, this hotel has a restaurant and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a microwave in a common area are onsite. Housekeeping is available on request.
Nishitetsu Hotel Croom Hakata offers 503 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Fukuoka hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Nishitetsu Hotel Croom Hakata features a full-service spa and hot springs. This hot springs hotel also offers spa services, a vending machine, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Nishitetsu Hotel Croom Hakata has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
2F 博多 飛うお - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 106 ºF
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Nishitetsu Hotel Croom Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1020 reviews
Rating 8 - Good. 292 out of 1020 reviews
Rating 6 - Okay. 69 out of 1020 reviews
Rating 4 - Poor. 29 out of 1020 reviews
Rating 2 - Terrible. 15 out of 1020 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service

Booking cannot be found

Had issues with checkin as hotel is unable to find my booking, waited for close to 2 hours and the hotel decided to create a new booking for me after they fail to contact Hotels.com or expedia.
Stayed 1 night in Mar 2025

6/10 Okay

CHUAN DONG

Traveled with family
Liked: Cleanliness, staff & service
Room is. Clean but small no space to open my big luggage, furnitures are out dated Train nose very loud and nosiey
Stayed 1 night in Mar 2025

8/10 Good

Ka Lai Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Yuzo

Stayed 1 night in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! It is just next to the Bus Terminal. The room size is small but enough for a single person, with more than enough facilities within the hotel. Since it is just next to the Hakata Station, shopping and dining has no doubt.
Stayed 1 night in Feb 2025

4/10 Poor

gyeongtag

Stayed 1 night in Feb 2025

10/10 Excellent

Man Wai

Liked: Cleanliness, property conditions & facilities
Convenient next to bus terminal
Stayed 1 night in Feb 2025

10/10 Excellent

Kin Cheong Kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great accommodation
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Hakata station

Nice hotel very close to Hakata station. The room was a good size by business hotel standards, with space around the bed for luggage, and the bed (semi-double) can sleep two comfortably. The onsen-style bath on the ground floor is a nice feature of the hotel. Plenty of good restaurants within 5-10 minute walk.
Stayed 1 night in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is one of the best during my staying. Inclusive breakfast is also very considerate and many variety.
Stayed 3 nights in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is the advantage. I visited twice a day.
Stayed 2 nights in Dec 2024

8/10 Good

Chienhsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean except the funny smell in the bathroom, probably because the bathroom fan was not working. The breakfast was great. And it’s so close to Hakata Station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Train station very close and accessible to all attractions around Hakata
Stayed 1 night in Nov 2024

10/10 Excellent

Tien Tsung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Next to a train and bus station. Lots of stores and restaurants nearby. Within walking distance from tourist attractions. The hotel itself is clean and well appointed. The staff is polite and helpful. Breakfast is outstanding. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a little firm and the room was small, but it was still comfortable and clean
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Stayed 2 nights in Oct 2024

8/10 Good

Yuko, SOUTHPORT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit walk from the station than expected, but was good hotel. Onsen was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Grumpymatthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Akari

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location lots of restaurants and shops nearby! Clean and tidy rooms!
Stayed 5 nights in Sep 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just ok

This hotel is just ok- it's lobby is pretty, the onsen is nice but the rooms are smaller than average. Also the elevator is extremely dangerous- my daughter was badly bruised when the doors slammed on her as she stepped in after me. This had also happened to others we talked to. They need to be set to give more time or a sensor or something.
Stayed 2 nights in Aug 2024

8/10 Good

Toshihiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are sensitive to noise then you can hear the train during night even with the blockout solid blind. Ordering Taxi can be an issue during peak time and raining days. The reception couldn't get a taxi and we needed to use UBER and waited for 23mins. So please plan earlier if peak hours.
Stayed 1 night in Jul 2024

8/10 Good

Bo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenient location of this hotel in Fukuoka.
Stayed 2 nights in Jun 2024