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Hotel Okura Fukuoka

4.5 star property

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Photo gallery for Hotel Okura Fukuoka

Lobby
Lounge
Exterior
Harbour View Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-ken, 812-0027
  • Fukuoka Anpanman Children's Museum
    ‪2 min walk‬
  • Kawabatadori Shopping Street
    ‪4 min walk‬
  • Hakataza Theatre
    ‪6 min walk‬
  • Fukuoka (FUK)
    ‪12 min drive‬

Room options

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Corner Suite, Non Smoking

  • 915 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Corner Deluxe Double Room, Non Smoking

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Harbour View Suite, Non Smoking

  • 646 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 237 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Corner Deluxe Twin Room, Non Smoking

  • 549 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people) | Minibar, in-room safe, desk, blackout drapes

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

  • 377 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room) | Minibar, in-room safe, desk, blackout drapes

Traditional Room (Japanese Style Room)

  • 700 sq ft
  • Sleeps 6
  • 4 Twin Futons OR 1 Twin Futon

View all photos for Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed, Non Smoking

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double-Non-smoking

Lobby

Superior Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Barrier free room-Non-smoking

Lobby

Barrier free room-Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite Type A Twin-Non-smoking

Lobby

Corner Suite Type A Twin-Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin-Non-smoking

Minibar, in-room safe, desk, blackout drapes

Standard Twin-Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double-Non-smoking

Lobby

Deluxe Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin-Non-smoking

Lobby

Superior Twin-Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Deluxe Twin-Non-smoking

Minibar, in-room safe, desk, blackout drapes

Corner Deluxe Twin-Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double-Non-smoking

Lobby

Standard Double-Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour View Suite-Non-smoking

Lobby

Harbour View Suite-Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Rooms-Non-smoking

Lobby

Single Rooms-Non-smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin-Non-smoking

Lobby

Deluxe Twin-Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin-Non-smoking

Lobby

Large Twin-Non-smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds OR 2 Double Beds

View all photos for Compact Double-Non-smoking

Lobby

Compact Double-Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Deluxe Double-Non-smoking

Lobby

Corner Deluxe Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese-Style Room

Dining | 7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese-Style Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Corner Suite

Minibar, in-room safe, desk, blackout drapes

Corner Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double-Smoking

Minibar, in-room safe, desk, blackout drapes

Superior Double-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Corner Deluxe Twin-Smoking

Minibar, in-room safe, desk, blackout drapes

Corner Deluxe Twin-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin-Smoking

Lobby

Large Twin-Smoking

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double-Smoking

Lobby

Standard Double-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin-Smoking

Lobby

Standard Twin-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin-Smoking

Lobby

Superior Twin-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite TypeB King bed-Smoking

Lobby

Corner Suite TypeB King bed-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite-Non-smoking

Lobby

Royal Suite-Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Rooms-Smoking

Lobby

Single Rooms-Smoking

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Okura Fukuoka

4.5-star hotel in Hakata Ward
7 restaurants, an indoor pool, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Fukuoka offers 264 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 8 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
In addition to an indoor pool, Hotel Okura Fukuoka provides a health club and a sauna. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Hotel Okura Fukuoka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
HAKATAGAWA - Onsite bar.
Yamazato - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Sazanka - This restaurant serves lunch and dinner. Open daily.
Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kogyoku - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 2,000 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HAKATAGAWA
  • Kogyoku
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 8 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka

Hotel Okura Fukuoka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1013 reviews
Rating 8 - Good. 214 out of 1013 reviews
Rating 6 - Okay. 32 out of 1013 reviews
Rating 4 - Poor. 14 out of 1013 reviews
Rating 2 - Terrible. 14 out of 1013 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

STEPHANIE, Albuquerque

Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has mall
Stayed 2 nights in Oct 2024

8/10 Good

Chukyum

Stayed 4 nights in Sep 2024

10/10 Excellent

Yeow Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very spacious room for solo travelers. Worthy of its 5-star rating. The location is a bit quiet as it is between Hakata and Tenjin areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yuria

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

George, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel in a great location– directly above a subway station on the Airport line. With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank. Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Reyna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very nice and spacious.
Stayed 1 night in Sep 2024

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent location
Great location , we walked everywhere close to cancel , shops and shrines. Easy taxi from ferry and easy to main station. Hotel was immaculate.
Stayed 3 nights in Sep 2024

8/10 Good

Yuji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Experience
Overall, hotel is very good. Particularly I liked the shower which had good water pressure. The room temperature was also comfortable. People are courteous and kind. The restaurant Cameria says All Daylong Serves, but actually Not.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan, San Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy Japanese otemonashi place. Very thoughtful staff any seasoned service personnel. I stayed at the nearby grand Hyatt for a week before and thought this hotel Okura was by far superior to Hyatt’s at 1/2 the price. Family mart is around the corner. I would highly recommend this hotel. Breakfast is also solid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fukuoka stay
Nicely located hotel within easy walking distance of shopping and restaurants. Very pleasant staff with a high level of service. We especially would like to thank Marek who went out of his way to assist us with sightseeing recommendations and just made us feel very welcome. We selected this hotel based on reviews on hotels.com and were not disappointed. Breakfast is done to a high standard. Yes the rooms are beginning to show their age and the beds may be a little hard for some but very clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service
Nice hotel - starting to show its age
Stayed 3 nights in May 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been in any other hotel like this, it was fantastic and all the staff were amazing.
Stayed 4 nights in May 2024

10/10 Excellent

Charlton Emil

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Deborah

Stayed 2 nights in May 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
High extra daily rate for gym and pool per guest
The hotel charges a lot per guest per day for use of the pool and gym despite being twice the price of other hotels in the area, which was disappointing. The service and the staff were fabulous. Although, the rooms need a refresh and the bedding could have been cleaner.
Stayed 4 nights in May 2024

6/10 Okay

Thomas

Liked: Staff & service, amenities
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, amenities
A bit old, but everything else are still good
Stayed 3 nights in Apr 2024

8/10 Good

jana

Traveled with family
Liked: Cleanliness, staff & service
This is a nice hotel however the beds were way too hard for us. We have never had such hard mattresses and it did effect our sleep. It would be nice if the hotel had mattress toppers for people who prefer a softer mattress.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amber

Stayed 1 night in Apr 2024