The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Fukuoka hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.
Hotel New Otani Hakata has designated areas for smoking.
Hotel New Otani Hakata offers 372 accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Self parking (surcharge)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Sembazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Green house - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open daily.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Check-in time ends at 2 AM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Parking height restrictions apply.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).