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Best Western Premier Hotel Victoria

4.0 star property

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Photo gallery for Best Western Premier Hotel Victoria

Suite, 1 King Bed, Jetted Tub | Room amenity
Sundeck
Lobby
Exterior
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
Eisenbahnstraße 54, Freiburg im Breisgau, 79098
  • Freiburg Theater
    ‪3 min walk‬
  • Rathausplatz
    ‪4 min walk‬
  • Old Town Hall
    ‪4 min walk‬
  • Basel (BSL-EuroAirport)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Room amenity

Suite, 1 King Bed, Jetted Tub

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 Twin Bed

Business Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, individually furnished

Business Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Comfort Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually furnished

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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The price is $87
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includes taxes & fees
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About this property

Best Western Premier Hotel Victoria

4-star Freiburg im Breisgau hotel with coffee shop/cafe
This smoke-free hotel features a fitness center, a bar/lounge, and a sauna. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Best Western Premier Hotel Victoria offers 64 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Best Western Premier Hotel Victoria features a sauna and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and a meeting room. This Freiburg im Breisgau hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Best Western Premier Hotel Victoria is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • Built in 1870
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 20 and January 3.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Health club
  • Sauna
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 150 per person (one-way)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Premier Hotel Victoria Freiburg
Best Western Premier Hotel Victoria
Best Western Premier Victoria Freiburg
Best Western Premier Victoria
Hotel Best Western Premier Hotel Victoria Freiburg im Breisgau
Best Western Premier Hotel Victoria Freiburg im Breisgau
Best Western Premier Victoria Freiburg im Breisgau
Best Western Premier Victoria
Freiburg im Breisgau Best Western Premier Hotel Victoria Hotel
Hotel Best Western Premier Hotel Victoria
Best Western Premier Victoria
Best Western Premier Hotel Victoria Hotel
Best Western Premier Hotel Victoria Freiburg im Breisgau
Best Western Premier Hotel Victoria Hotel Freiburg im Breisgau

Best Western Premier Hotel Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 543 reviews
Rating 8 - Good. 213 out of 543 reviews
Rating 6 - Okay. 36 out of 543 reviews
Rating 4 - Poor. 11 out of 543 reviews
Rating 2 - Terrible. 4 out of 543 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice in Freidburg
We thoroughly enjoyed our stay at this hotel. Our room was comfortable with excellent storage - wardrobe/drawers. Dressing gowns and slippers were a nice touch. The bed was comfortable, but unfortunately the pillows were very lumpy. Most members of staff were very helpful and friendly, although a small number seemed quite grumpy and preoccupied. Breakfast was excellent, a very choice of good quality products. A superb selection of teas and coffee were available free of charge throughout the day. We parked our hire care at the Rotteckgarage which was a couple of minutes walk from the hotel. The hotel has an agreement that allows guests to use the car park at a subsidised rate. The maximum payable is reduced to €18 per day instead of the standard €30. The hotel was in an excellent location, only a few minutes walk to the railway station. The town centre and network of trams was also close by.
Stayed 9 nights in Oct 2024

4/10 Poor

Lyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel decor modern and not always functional. Modern lighting took up bedroom useable space. Bed music - what was the point and mine didn't work anyway. The bar availability was misleading. Disappointed about opening times. Check the websites carefully!
Stayed 2 nights in Oct 2024

8/10 Good

Elisabeth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very loud and noisy in front of the building, until after midnight. I had to close both windows (we had a room at the corner of the building), it then was a little bit better. But still not noise cancelling.
Stayed 2 nights in Sep 2024

6/10 Okay

Kathylyn, Albuquerque

Bums and homeless people outside this hotel, especially in the evening. Very off putting and I never did see anyone from the hotel go out and get them moving, nor the police. However, the location to the train station and to the Old Town was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for only 2 nights, but would have stayed longer! The hotel was very nice, clean, and conveniently located to the town and train station. The staff was so welcoming and friendly! We loved it here and would absolutely come back!
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Ashley

Business traveler
Disliked: Amenities, property conditions & facilities
The room was 1/4 the size what was advertised and didnt have a bathtub as advertised which was the reason i booked the room. The room was so small i couldnt even open my suitcase without putting it on my bed (which is gross). The shower was missing tiles and the shower door didnt go to the gound so it flooded the entire bathroom and room entrance. The bahtroom was so small i had to step inside then close the door and then step behind it to reach the toilet. The window looked directly into someones office and had no privacy. There were no face clothes, no usb chargers for international visitors, and no clock. The water they left in my room was covered in a thick layer of green and grey mold it was disgusting. At breakfast there were only empty tables covered in dirty dishes and no where to eat, they were also out of both sausage and bacon. The entire experience was that of a budget motel and i was not impressed.
Stayed 4 nights in Sep 2024

8/10 Good

Matthew

Good location wedged between the station and old town. Spacious rooms and having all-day tea/coffee station was useful.
Stayed 3 nights in Aug 2024

8/10 Good

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

vince

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional! The helped whenever it was requested. They were so kind. We highly recommend the hotel. Thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andreea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and comfortable. Excellent breakfast. Great location, close to main attractions, the old town, shops, and parking garages.
Stayed 1 night in Jul 2024

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, location and clean.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Freiburg
The best hotel we stayed at this time around. Centrally located, friendly staff, 24/7 coffee and tea in the lounge opposite the reception desk. Room darkening shade and A/C made for a great sleep with no hint of noise from the street. Will definitely stay here again if my travels bring me back to Freiburg.
Stayed 1 night in Jun 2024

10/10 Excellent

Declan

Stayed 2 nights in Jun 2024

10/10 Excellent

David Romero

Stayed 1 night in Jun 2024

10/10 Excellent

Krishnakumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Shen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking is limited and difficult in and out. I had to park my car off site in a public parking garage.
Stayed 1 night in May 2024

10/10 Excellent

Shuchi

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money hotel. Gave a feeling of luxury even though it was cheaper. Amazing staff. And so resourceful. And helpful. Very well located and has parking as well. Highly recommend it
Stayed 1 night in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, close to railway station, yet also not far from the old town. Great breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obwohl ich gehofft hatte, dass ein comfort + Zimmer etwas geräumiger sei, war ich mit der Lage, dem Zimmer, dem freundlichen undunkomplizierten Service und dem exzellenten Frühstück sehr zufrieden.
Stayed 8 nights in Apr 2024

10/10 Excellent

ahmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, room comfort
Uncomfortable hotel
Most uncomfortable bed I have ever slept in. The bathroom was still dirty from the last occupant. The temperature was very hot in the room, and the thermostat was broken.
Stayed 1 night in Oct 2023

10/10 Excellent

Sabina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient for all the walkable places.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, everything was updated and clean! The staff was very attentive to any questions or concerns. The only negatives were the 25 euro price for breakfast and the size of the rooms. The first night we were there we had a comfort plus room which was fine, we traveled a few days then came back and got a regular room. We barely had room to walk past the luggage and only one person at a time in the bathroom. Definately ask for comfort plus!
Stayed 3 nights in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place in a great location. Room was too warm at night and couldn’t get the temperature to a comfortable level. Otherwise very nice
Stayed 2 nights in Sep 2023