3-star Franqueville-Saint-Pierre hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Hôtel le Pavillon de Rouen offers 42 accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Hôtel le Pavillon de Rouen is a smoke-free property.
Buffet breakfasts are available for a surcharge between 7:00 AM and 9:00 AM on weekdays.
LE PAVILLON DE ROUEN - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Weekday buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 9.50 per person
A bar/lounge
A restaurant
Restaurants on site
LE PAVILLON DE ROUEN
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
646 square feet of conference space
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Electric kettle
Limited room service
More
Desk
Free daily newspapers
Heating
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open Monday - Friday (7 AM - 9:00 PM) and Saturday - Sunday (8 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The property is closed between August 1 and August 22.
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Dining venue(s)
The following facilities are closed on Sunday and Saturday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 9 per pet, per stay, plus a deposit of EUR 12.00 per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 9.50 per person
Pet deposit: EUR 12.00 per day
Pet fee: EUR 9 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hôtel balladins Rouen Franqueville
Hôtel balladins Franqueville
balladins Rouen Franqueville
balladins Franqueville
Hôtel Pavillon Rouen
Pavillon Rouen
Le Pavillon De Rouen
Hôtel le Pavillon de Rouen Hotel
Hôtel le Pavillon de Rouen Franqueville-Saint-Pierre
Hôtel le Pavillon de Rouen Hotel Franqueville-Saint-Pierre
Hôtel le Pavillon de Rouen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 94 out of 206 reviews" "
10 - Excellent
94
Rating 8 - Good. 90 out of 206 reviews" "
8 - Good
90
Rating 6 - Okay. 17 out of 206 reviews" "
6 - Okay
17
Rating 4 - Poor. 3 out of 206 reviews" "
4 - Poor
3
Rating 2 - Terrible. 2 out of 206 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Eric
Jul 15, 2024
Liked: Cleanliness, staff & service
Eric
Stayed 2 nights in Jul 2024
6/10 Okay
Philip
May 30, 2024
Liked: Cleanliness, staff & service
Well located, friendly and helpful staff, clean and a good breakfast. Disappointment was that we had booked as it has a restaurant but this is not open at the weekend. Otherwise is good value and recommended.
Philip
Stayed 1 night in May 2024
6/10 Okay
Marie
Traveled with partner
May 10, 2024
Liked: Cleanliness, staff & service
One teabag and biscuit allowed per room although we booked for 2 people. We could get another one but would have to pay for it. Restaurant was not opened to all residents as not enough staff to run it. Staff was pleasant. Would not recommend it if you want to stay there, arrive, relad and eat unless the restaurant is adequately staffed.
Great place for a stop over. Gentleman at reception very helpful even emailed us to check we would be there by 9. No restaurant open on weekends good information for local alternatives. Breakfast good to start the day and journey
Small but clean room. Reasonably priced. Bed comfortable. Handy for late check-in. Outstanding feature was the helpful gentleman on the front desk who aided in our late arrival. He even called back a couple of times to pass on more information
Friendly welcome & very comfortable bed wiith good quality bedding. Downsides, only one tissue in box, only one teabag/milk/biscuit on courtesy tray for a double room, shower door broken off rail.
Nice hotel outside of Rouen. Restaurant at the hotel closed before 9 and we had to drive in to Rouen because nothing was open nearby. Next time will stay in Rouen, but this hotel was good for passing through.
We have used this hotel for a few years now. Always spotlessly clean, and a good restaurant, excellent breakfast, very friendly staff....we will be back..
The hotel was ok. At first they took us in a rooms which had a terrible smell. We asked at the reception another room and theuly sorted us in another room which was smaller with only two plugs. Breakfast buffet was very poor