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Quest Frankston on the Bay

4.0 star property

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Photo gallery for Quest Frankston on the Bay

Beach nearby, white sand
One Bedroom Apartment | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Terrace/patio
Theater show

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Barbecue grill
  • Gym
  • Kitchen
  • Outdoor Space

Explore the area

Map
435 Nepean Highway, Frankston, VIC, 3199
  • Frankston Beach
    ‪3 min walk‬
  • Frankston Arts Centre
    ‪5 min walk‬
  • Mornington Racecourse
    ‪17 min drive‬

Room options

View all photos for Studio Executive Apt. - Upgrade Deal!

42-inch LCD TV with satellite channels, TV, iPod dock

Studio Executive Apt. - Upgrade Deal!

  • 431 sq ft
  • Studio
  • Bay view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Executive Apartment

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 431 sq ft
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

  • 409 sq ft
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Apartment

  • 533.7 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Apartment

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Executive Studio

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One-Bedroom Apartment

Interior

One-Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Two-Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Executive Two-Bedroom Apartment

  • Sleeps 6
  • 1 King Bed

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Deluxe Executive Studio

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Similar properties

Balcony

Quest Frankston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (379)
$117 nightly
The price is $117 total
includes taxes & fees
Quest Frankston

About this property

Quest Frankston on the Bay

4-star aparthotel in Frankston
Along with 2 restaurants, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Dining is available at one of the aparthotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly aparthotel also offers a fitness center, a terrace, and barbecue grills. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Frankston on the Bay is a smoke-free property.

Quest Frankston on the Bay has 2 restaurants on site.

Languages

English

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • iPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business center
  • Conference center (1,076 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Quest Frankston on the Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 399 out of 846 reviews
Rating 8 - Good. 289 out of 846 reviews
Rating 6 - Okay. 87 out of 846 reviews
Rating 4 - Poor. 48 out of 846 reviews
Rating 2 - Terrible. 23 out of 846 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evangeline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entrance secured after 5pm. Requiring key card for admittance.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dyan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff are always in hand to assist in whatever they can.
Stayed 3 nights in Feb 2025

10/10 Excellent

ALICIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good will stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here on our wedding weekend. We were pleasantly surprised by some complementary wine, chocolates and a room upgrade. Thank you to all the staff, it was much appreciated. We also had a minor medical incident during the night to which the staff were also very helpfull. Thanks again to all. Great room, great view, great service.
Stayed 2 nights in Feb 2025

4/10 Poor

Karl

Business traveler
Liked: Cleanliness, room comfort

Disappointing

We booked and paid for a bay view room with a king bed, we did not get this. We were informed that king beds are by request and subject to availability. Nowhere on the Quest website does it state this. We were downgraded to a different room that did have a king bed, but no view and promised and $50/night refund, which did not eventuate.
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, room comfort
Nice sized room close to the beach. Mini kitchens in quest hotels are great. Parking is very expensive
Stayed 2 nights in Feb 2025

6/10 Okay

Tajamul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

SHARON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a weekend getaway Lovely restaurants, nice beach Walk to everything
Stayed 1 night in Feb 2025

6/10 Okay

Lynnette A

Disliked: Cleanliness
I have discussed this with Senior Management and issues will be resolved for the future guests, if they don't know, feedback from guests make them aware and enable them to correct it! Service exceptional though they are not in a rush to return "Bond"
Stayed 1 night in Feb 2025

2/10 Terrible

Catelyn

Disliked: Cleanliness, amenities, property conditions & facilities
staff are very rude and passive aggressive
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort

A really good studio room with a great water view

Great Bay view as soon as I walked in the room, really good sized studio, balcony, and while the Bay facing rooms are over the Nepean Highway I found that at night with the aircon on I wasn't disturbed. And a short walk from the foreshore, pubs, restaurants etc. A good stay, would stay again for sure.
Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very large apartment & comfortable. Undercover parking & walking distance to restaurants. Friendly staff & good communication. Would stay there again.
Stayed 2 nights in Jan 2025

8/10 Good

GABRIELA

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, spacious friendly and close to the beach
Stayed 1 night in Jan 2025

10/10 Excellent

Nickoli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort

Near to mall

Service is good. Location is convenient with restaurants and a mall nearby. Also close to the beach front. Front counter staff is good and attentive. Ability to resolve problems efficiently and communicate clearly.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are huge!, modern and beautiful. Close to Frankston Beach, shops and east to get to as the SkyBus from the airport stops here. Absolutely loved my stay here. Special mention to Lana at reception for being so helpful. Will definitely book again.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Handy location
Stayed 1 night in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I really liked staying at the Quest, the one thing I didn't like was that as a person who likes to pay cash when I can I didn't like the fact that I had to use my card for the security deposit, especially when there was no money on my card. After racing all over Frankston trying to find a bank I was told that they could not guarantee the deposit would be there straight away. I had to phone a friend to fix everything. When reading that they needed a card for security deposit it did not dawn on me that they would not take cash. Other than this I enjoyed my stay there.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024