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Quest Frankston on the Bay

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quest Frankston on the Bay

Beach nearby, white sand
Exterior
Studio | Living area | 42-inch LCD TV with satellite channels, TV, iPod dock
Full-size fridge, microwave, stovetop, dishwasher
One Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Barbecue grill
  • Outdoor Space
  • Kitchen

Explore the area

Map
435 Nepean Highway, Frankston, VIC, 3199
  • Frankston Beach
    5 min walk
  • Frankston Arts Centre
    6 min walk
  • Frankston Visitor Information Centre
    10 min walk
  • Moorabbin, VIC (MBW)
    22 min drive

Room options

View all photos for Two Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Executive Apartment

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Executive Studio

Executive Studio | Living area | 42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 409 sq ft
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

  • 344 sq ft
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Two-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Executive Two-Bedroom Apartment

  • Sleeps 6
  • 1 King Bed

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Quest Frankston

Pool
Parking included
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (341)
The price is $123
per night
$135 total
includes taxes & fees
Dec 12 - Dec 13
Quest Frankston

About this property

Quest Frankston on the Bay

4-star aparthotel in Frankston
Along with a restaurant, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with satellite channels, and other amenities include free WiFi and an iPod dock. Limited housekeeping is available.
Quest Frankston on the Bay offers 74 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly aparthotel also offers a fitness center, a terrace, and barbecue grills. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Frankston on the Bay is a smoke-free property.

Quest Frankston on the Bay has a restaurant on site.

Languages

English

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Crib: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • iPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business center
  • Conference center (1,076 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Archery
  • Gym
  • Private wine tours
  • Wine tours

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 74 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Cribs (infant beds) are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 38 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Quest Frankston on the Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 371 out of 797 reviews" "
Rating 8 - Good. 276 out of 797 reviews" "
Rating 6 - Okay. 84 out of 797 reviews" "
Rating 4 - Poor. 45 out of 797 reviews" "
Rating 2 - Terrible. 21 out of 797 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tajamul

Liked: Cleanliness, property conditions & facilities
Great ☺️☺️
Stayed 1 night in Aug 2024

8/10 Good

Peter

Stayed 3 nights in May 2024

10/10 Excellent

Nav

Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodation quiet and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracey

Stayed 1 night in Jun 2024

8/10 Good

JASON

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

michelle

Liked: Cleanliness, amenities, property conditions & facilities
Love love this property always very clean and the people that work there are so friendly
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Business trip. Good location.
Return customer. Happy with the hote
Stayed 5 nights in May 2024

8/10 Good

Greta, Vincentia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was exactly what we needed and comfortable. The area around had a lot of homeless and young kids wandering the street. Will stay again because it is central to train station and shops.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lindsay

Very nice should have booked more nights there
Stayed 1 night in Mar 2024

2/10 Terrible

Fred

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
No cups in the room!
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and modern
Stayed 1 night in Mar 2024

2/10 Terrible

Annmarie

Liked: Cleanliness, amenities, property conditions & facilities
I paid for parking in the basement. An extra $35. It is extremely tight to get a car in there. Once parked, i couldnt open my door because of the pylons. No phone reception down there, so could call reception for advise. So once i did get the car parked, i climbed out of the passenger side. I then had to call a taxi to get to and from the venue i was going to. Very annoying as thats why i hired the car.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I’d definitely stay again. Quite friendly, helpful staff bar restaurant, downstairs centrally located
Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
Nice central place to stay...
Stayed 2 nights in Jan 2024

6/10 Okay

Janine, Mernda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our check in was from 2pm. We arrived at 8pm and they hadn’t even made our beds yet. No Netflix on the TV. No condiments at all. Other than that the apartment was clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Jason Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional room and great staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful rooms, very clean, amazing showers and amenities. The staff were very helpful and friendly.
Stayed 1 night in Jan 2024

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was a good surprise.
Stayed 3 nights in Jan 2024

8/10 Good

Georgia

Traveled with group, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
When we arrived to our room the cleaner had not been able to clean our room. The bed wasn’t made and there was still stuff everywhere from previous guests. Although this was an issue the lady at reception did help us out by giving us some money back that we appreciated very much. Other than that it was a good experience and we enjoyed our stay
Stayed 1 night in Dec 2023

6/10 Okay

Deepak

Stayed 1 night in Dec 2023

8/10 Good

Will

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service from the front desk. Room was clean and spacious. Well equiped and quiet. Block out blinds and kitchen. Thanks for a great couple of days.
Stayed 3 nights in Dec 2023

6/10 Okay

Lynn

Stayed 2 nights in Dec 2023

6/10 Okay

jacinta

Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Darryl

Stayed 1 night in Nov 2023

8/10 Good

Linda

Liked: Cleanliness, room comfort
Excellent rooms
I would give this property a 5 star rating except for the parking. There is no where to pull in whilst you check in and get your room key to access the underground car park, which is around the back of the hotel. The spots in the car park are extremely tight. Otherwise our room was fantastic with everything we needed and it was great to be able to prepare our own breakfasts. The lighting was good, a comfortable couch, a table to eat at, dishwasher, microwave etc. The towels are a little small but that’s not really a big thing. The staff were all lovely.
Stayed 2 nights in Oct 2023