The Westin Grand Frankfurt

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December 2024
January 2025

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Indoor pool
3 restaurants, breakfast served
Presidential Suite, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace
Presidential Suite, 2 Bedrooms | Living room | 46-inch flat-screen TV with satellite channels, TV
3 restaurants, breakfast served

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Konrad-Adenauer-Str. 7, Frankfurt, HE, 60313
  • MyZeil
    6 min walk
  • Frankfurt Cathedral
    8 min walk
  • Hauptwache
    9 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    27 min drive

Room options

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

Westin, Club Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

Grand Room, 1 Double Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Grand Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Westin, Grand Suite, 1 Bedroom, Non Smoking

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 2 Bedrooms

  • 1582 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Twin Bed, Non Smoking

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Westin Grand Frankfurt

Hotel in Innenstadt 1
This smoke-free hotel features 3 restaurants, an indoor pool, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
The Westin Grand Frankfurt offers 372 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Grand Frankfurt features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 12 meeting rooms. Event facilities measuring 14962 square feet (1390 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2022.

The Westin Grand Frankfurt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Main Tapas Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Motions - This restaurant serves breakfast only. Open daily.
Grab'n Go - Onsite café. Open 24 hours. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 14.50 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 35 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 35 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grab'n Go
  • Main Tapas Lounge
  • Motions

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 14,962 square feet of conference space
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Fee for in-room wireless internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 14.50 per 24-hour period (rates may vary)
  • Covered self parking fee: EUR 35.00 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Frankfurt Grand Westin
Westin Frankfurt Grand
Westin Grand Frankfurt
Westin Hotel Frankfurt Grand
Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Hotel Frankfurt
Westin Frankfurt
Frankfurt Westin
The Westin Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel Frankfurt

The Westin Grand Frankfurt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 174 reviews" "
Rating 8 - Good. 34 out of 174 reviews" "
Rating 6 - Okay. 9 out of 174 reviews" "
Rating 4 - Poor. 6 out of 174 reviews" "
Rating 2 - Terrible. 7 out of 174 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Yingchi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convint, friendly staff, but not puncture for opening time, and some sort charges unclear
Stayed 2 nights in Aug 2024

10/10 Excellent

ABDULLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean the furniture is all new the location is nearby the main central building and shops the staff are very friendly and very supportive
Stayed 2 nights in Aug 2024

2/10 Terrible

Samir

Business traveler
Disliked: Staff & service, amenities
No halal options
Stayed 1 night in Aug 2024

8/10 Good

Rangina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Abdolreza

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The €50 per day hold is outrageous.
Stayed 6 nights in Jul 2024

10/10 Excellent

George

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The choice to make indeed
It was way better than I had expected from my experiences with 4 star hotels in Europe. This hotel is closer to 5 stars rather than 4 starts. I'll definitely visit here again when I'm back in town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Great
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

GABRIELA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, spa, sauna, swimming pool
Stayed 4 nights in Jun 2024

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

badr

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Toni

Traveled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jerri Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This was a fabulous stay. Location is a bit questionable. My only negative comment about the actual hotel is that if you need a bathroom and it can’t wait and your are in the lobby, they do not have a way to get to the bottom floor , steps in my. With an injured hip, they were not able to offer elevator use even though there was an elevator there .
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

JOSEF

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Ambrish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super location
super experience at the hotel, i would stay again. perfect location for shopping area
Stayed 1 night in Feb 2024

6/10 Okay

Afschin

Liked: Cleanliness, staff & service
Even though this is one the most expensive 5 star hotels in Frankfurt, the hotel is trying to save cost by using cheap items to save a few pennies. The Nespresso capsules are cheap imitations which taste terrible, the toilet paper is cheap and rough the capuccino i ordered was cold. There is nothing special about this hotel. There are 5 star hotels for half the cost in Frankfurt. This hotel should use top quality items in the room.
Stayed 1 night in Jan 2024

4/10 Poor

angela

Stayed 3 nights in Jan 2024

10/10 Excellent

DAVID

Stayed 1 night in Jan 2024

10/10 Excellent

MUN HOO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christian, Jersey City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be a bit more friendly, otherwise great hotel
Stayed 3 nights in Dec 2023