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JW Marriott Hotel Frankfurt

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December 2024
January 2025

Photo gallery for JW Marriott Hotel Frankfurt

Premium bedding, down comforters, minibar, in-room safe
Exterior
Indoor pool
55-inch LED TV with digital channels, TV, iPod dock
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • MyZeil
    1 min walk
  • Hauptwache
    4 min walk
  • Römerberg
    9 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    27 min drive

Room options

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed

  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed

  • 516 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed

  • 539 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed

  • 498 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Grand Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Steigenberger Icon Frankfurter Hof

Spa
Pet friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1104)
The price is $400
per night
$432 total
includes taxes & fees
Dec 11 - Dec 12
Steigenberger Icon Frankfurter Hof

About this property

JW Marriott Hotel Frankfurt

Frankfurt hotel connected to a shopping center, steps from MyZeil
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Wired internet in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
JW Marriott Hotel Frankfurt offers 218 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Frankfurt hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool or health club.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

In addition to an indoor pool, JW Marriott Hotel Frankfurt provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired Internet access is complimentary.

This hotel offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 3918 square feet (364 square meters) include conference space. This family-friendly hotel also offers spa services, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

JW Marriott Hotel Frankfurt is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 12:30 PM.
HERITAGE Frankfurt PopUp - This restaurant serves dinner only.
El Rayyan - This restaurant specializes in Middle Eastern cuisine. Open daily.
Ember Bar & Lounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 12:30 PM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • El Rayyan
  • Ember Bar & Lounge
  • HERITAGE Frankfurt PopUp

Things to do

  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall

Family friendly

  • Art supplies
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or health club
Guests under 5 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

JW Marriott Hotel Frankfurt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 1057 reviews" "
Rating 8 - Good. 166 out of 1057 reviews" "
Rating 6 - Okay. 46 out of 1057 reviews" "
Rating 4 - Poor. 22 out of 1057 reviews" "
Rating 2 - Terrible. 24 out of 1057 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Milan, Renton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a lovely stay at the JW Marriott. The hotel is beautiful, the staff is terrific, and the location is perfect (close to everything in the center of Frankfurt). Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Corina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daciana

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay
Exceptional.. Service was amazing. Rooms were top of the line. All staff was polite and courteous. Concierge “Timos” was so helpful and welcoming!! I will certainly stay there again.
Stayed 3 nights in Jul 2024

8/10 Good

Yaser, Shaab

Liked: Cleanliness, staff & service
The hotel is in a great location - with the My Zeil literally attached to the hotel
Stayed 1 night in Jul 2024

8/10 Good

Cozmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Collin, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of getting around city great location
Stayed 1 night in Jul 2024

2/10 Terrible

AARON

Stayed 2 nights in Jul 2024

10/10 Excellent

Ho Him

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff Willing to proactively reach out to us for any help
Stayed 2 nights in Jul 2024

10/10 Excellent

Elisabeth, Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Fantastic bedding, great housekeeping, super helpful bell-person staff and front end staff. Loved the breakfast and complimentary water/drinks. Instant shopping right outside. I would stay here again as my first choice. I will have to check out other JW Marriotts now too
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Europe.
My wife and I stayed at the Marriott for one night (Deluxe room) in July 2024. This was our second stay during our six-week European trip. We stayed for two nights at the beginning of our trip, having flown into Frankfurt from Asia. We were so impressed with this hotel, we decided to stay one more night before our return flight from Frankfurt, rather than travel directly to the airport. We were very, very happy with this decision! We received an upgrade to a beautiful suite overlooking the city. The room was incredible! Beautiful, large and luxurious. In general, the hotel and the rooms are very modern, new and have everything you could possibly need for a comfortable stay. The location is also perfect, and the hotel personnel are lovely and very helpful. This will be the only place we will ever stay in Frankfurt. We were overcharged (€75) for a taxi ride from the hotel to the airport (nothing to do with the Hotel), so make sure you either agree on the charge up front, or that the taxi uses the meter. I usually follow this, but just forgot this time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Florjan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Franco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Darren

Stayed 1 night in Jun 2024

10/10 Excellent

Taner, Fayetteville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a lot of restaurants, stores nearby, staff is very friendly and helpful, extremely clean and safe hotel! Definitely will come back again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stray in Frankfurt . Beautiful hotel , great location , helpful , competent , friendly staff ! Anna and Carlo at reception stood out for courtesy and great social skills . We shall definetely return and use the Marriott chain of hotel again !
Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandro, san antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Restaurant is great if you do not feel like leaving hotel after a busy day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2024