Best Western Hotel Airport Frankfurt

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Hotel Airport Frankfurt

Lobby
Comfort Double Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Spanish cuisine
Terrace/patio
Comfort Double Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available
  • Pet friendly

Explore the area

Map
De-Saint-Exupery 6, Frankfurt, 60549
  • Gateway Gardens
    1 min walk
  • Frankfurt City Forest
    5 min drive
  • The Squaire
    5 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    5 min drive

Room options

Superior Apartment, 1 King Bed (Cozy Sitting Corner)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Hotel Airport Frankfurt

3-star Frankfurt hotel, connected to a rail/subway station in Frankfurt Airport Area
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and conference space are onsite.
Best Western Hotel Airport Frankfurt offers 133 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 743 square feet (69 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Hotel Airport Frankfurt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:00 AM and 10:00 AM.
Restaurant - This restaurant specializes in Spanish cuisine.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 24 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 743 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar in shower (24 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 24 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Element Frankfurt Airport
Element Hotel Frankfurt Airport
Element Frankfurt Airport Hotel
Element Frankfurt Airport Aparthotel
Element Frankfurt Airport Opening September 1 2014
Element Frankfurt Aparthotel
Best Frankfurt Frankfurt
Element Frankfurt Airport
Best Western Hotel Airport Frankfurt Hotel
Best Western Hotel Airport Frankfurt Frankfurt
Best Western Hotel Airport Frankfurt Hotel Frankfurt

Best Western Hotel Airport Frankfurt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1005 reviews" "
Rating 8 - Good. 294 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice and convenient for when you want to be near the airport. It’s very clean and the rooms are spacious. The staff is friendly and helpful. You can easily catch a cab outside if needed. The breakfast is nice but a bit expensive, it would be nice if it was included with the price of the room.
Stayed 1 night in Oct 2024

4/10 Poor

Regina

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Jul 2024

6/10 Okay

SHIGEO

Solid three-star hotel, ugly no late-checkout rule
It's not bad, but the management policy is stingy. There's no late checkout even if they have plenty of room. I asked and got very bad instructions to get there. Here are better ones: Take the S8,S9 local train to the first stop in the direction of Frankfurt, which is Gateway Gardens. Purchase the ticket (cheapest one-way Eu 2.25 at time of writing) in the green booths one floor above the level of the platforms. Attention, amazingly at the Frankfurt airport there are no escalators or lifts to the train platforms. Typical German thinking: they miss the forest for the trees. Entschuldigung, but it's true. About the hotel, it's an average three-star hotel. I didn't like that I had to pay for the kitchenette that I didn't use. I despise the no late-checkout policy, which is so stingy. Other reviewers said they had problems with the air conditioning. Ditto here, except for me it was the Fall and I couldn't set the thermostat above 19 oC. I had to take a shower to warm up and to run the hair dryer. The best part was the breakfast. It had a very good assortment of cold and hot dishes, pancakes, fruits, and vegetables. It was better than at four-star restaurants in the Bilbao-San Sebastian Basque region in Spain, where I just came from. This could be a great hotel, but the management is stupid.
Stayed 1 night in Oct 2024

4/10 Poor

Ken

Traveled with partner
Room had not been cleaned. Had to return to the front desk and get a different one. For whatever reason the door wouldn’t lock when we went down for dinner. Menu needed something other than Asian selections. Climate control didn’t work and we were told to open the window. Next to the airport noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Nevin, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Karl

Business traveler
Liked: Cleanliness, property conditions & facilities
Convenient to S-Bahn
Stayed 1 night in Sep 2024

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jeremy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One train stop from the airport and when you get to the top of the escalator it’s two buildings away. The toughest part was figuring out what track the train was leaving from to head the right direction to get to the hotel (buy a “short trip” ticket from the green machine). Had decent curry at Asia Moon nearby. Love it when the room has a mini kitchen although we didn’t need to put it to use. Good blackout curtains. Slept well and got back to the airport the next morning using the same train system. Easy peasy.
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Renee, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Wonderful shower. Spacious room.
Stayed 1 night in Sep 2024

10/10 Excellent

ADEDAPO JOSEPH

Body lotion, shampoo and conditioner are not provided
Stayed 1 night in Sep 2024

8/10 Good

Jens

Stayed 1 night in Sep 2024

10/10 Excellent

Jonas, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This appears to be a new development, with its own metro stop ("garden") between the airport and downtown Frankfurt. There is indeed a very walkable garden and, at least as concerns Best Western, impeccable service.
Stayed 1 night in Sep 2024

8/10 Good

Leonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant corner room, lovely staff, and amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian Teodor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Sep 2024

6/10 Okay

Ekaterina, Maspeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was very nice n clean . Tried to call before arrival and the woman on the phone pretty much told me she don’t understand me asked me to call back and hung up in my face . I only said I wanted to know about parking in the hotel . The made me go thru all the hoops of checking in . Arrived at the hotel n proceeded to do self check out to find out I still needed a desk representative to help me lol , what’s the point of self check out if I can not create my own key ? Over all 3 stars because of all that . Check out was quick n painless . Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strict check in not appreciated but lovely place t
Everything was wonderful except for one thing. The rigid check in time was inexcusable. We were early so gladly sat in the nice lounge for at least 2 hours. However when we went to check in just before 3:00, we were told there was still 7 or 8 minutes before we could get our room keys -at exactly 3:00!! Unbelievable! There were 10-12 groups of people waiting in the lounge & then a big lineup to check in!! Certainly most of the rooms were cleaned by 2:00 & they need to consider flexibility instead of the Gestapo type rigidity.
Stayed 1 night in Sep 2024

10/10 Excellent

Akram

Stayed 1 night in Jul 2024

10/10 Excellent

Alan, Mountain Green

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Good-sized room. Comfortable bed. Great breakfast. We loved this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Thomas, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
O.k. overall
Stayed 1 night in Sep 2024