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Hey Lou Hotel Frankfurt Airport

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Reception
Electric vehicle charging station
Standard Single Room, 1 Twin Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • The Squaire
    ‪6 min drive‬
  • Deutsche Bank Park
    ‪10 min drive‬
  • Jahrhunderthalle
    ‪13 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Single Room, 1 Twin Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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The price is $80 total
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Zleep Hotel Frankfurt Airport Kelsterbach

About this property

Hey Lou Hotel Frankfurt Airport

Kelsterbach hotel with restaurant
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 4 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1421 square feet (132 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Hey Lou Hotel Frankfurt Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Craft-Beer-Brewery - Overlooking the garden, this brewpub specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Brauhaus - Onsite theme restaurant. Open select days.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 360 out of 812 reviews
Rating 8 - Good. 275 out of 812 reviews
Rating 6 - Okay. 105 out of 812 reviews
Rating 4 - Poor. 44 out of 812 reviews
Rating 2 - Terrible. 28 out of 812 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vijay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Remote.. however it was nice and clean. Shuttle to hotel so great
Stayed 1 night in Apr 2025

4/10 Poor

kamran

Bad quality bedding especially pillows. Smelly rooms. No kettle or anything in the room.
Stayed 1 night in Apr 2025

4/10 Poor

shirin

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Not comfortable, not close to anything
Stayed 1 night in Apr 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful. Definitely I would stay here again on my future trips to EU.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JOEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to riverside
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Safe
Stayed 1 night in Mar 2025

10/10 Excellent

Aygul

Liked: Cleanliness, staff & service, property conditions & facilities
Der Aufenthalt war sehr angenehm, Shuttle Service hat super funktioniert
Stayed 1 night in Mar 2025

8/10 Good

BRADLEY, DOWNSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time i used the self check in. Found it easy and hassle free. Staff in the restaurant were very friendly. While the room was small, for single night waiting for a flight, was comfortable enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosario

Liked: Amenities, property conditions & facilities
Staffs are very helpful and very attentive to our needs. Definitely stay in the property.
Stayed 3 nights in Mar 2025

6/10 Okay

George, Monroe

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overpriced. Though labeled as "airport", it was not near the airport. Check-in and check-out was sterile - do it yourself at a computer. On the other hand, the facility itself was clean. And the staff member near the computers was courteous.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly, Otsego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel; funky design and decor. Breakfast buffet was amazing. Easy to hop on the tram and get to the train station via the Pfaffanthal-Kirchberg funicular.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Karen, Gig Harbor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay in Rothenburg - Germany. My husband and I celebrated our 38th wedding anniversary and the host made our welcome so beautiful. Highly recommend this property for a clean, safe, and comfortable stay in a very romantic city.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
We like it
Stayed 1 night in Mar 2025

10/10 Excellent

Sami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Tatianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Malalay

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, shuttle, onsite restaurant and brewery

This was a true find…1/2 hour from airport with an hourly shuttle bus, clean room with a comfy bed, but the best was the onsite restaurant (necessary, because there is nothing around) and craft brewery, open late.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel for the money

I stay here everytime I have a layover in Frankfurt. Hotel shuttle is great. Food is great. Just book it.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible location, poor service, inconvenient bus

The room is average quality and comfort, although slightly more spacious than you would expect for the price. The bathroom is slightly above average. Those are the only positives. The hotel is located in an industrial estate ~20 mins from the airport. A free shuttle bus is provided but only in the morning and evenings. You may be waiting up to 60 mins for the shuttle bus if you are unlucky with timing. The only option for food is the hotel restaurant which was acceptable but not great. The service from the hotel and restaurant staff was very poor and soured my experience. You should only consider this hotel if you are arriving on an evening flight, have only a single night layover, and the price is significantly cheaper than other alternatives. I had a 2 day layover and chose this hotel because of the positive rating - this was a mistake. Due to the lack of amenities nearby, I was forced to plan my days' activities around the shuttle bus schedule, which does not run between 10:30am and 4:20pm. Furthermore the last bus from the airport is at 10:20pm, so if you have a late arrival you will be forced to take a taxi to the hotel - and the restaurant would already be closed so your only food options will be a vending machine in the lobby.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

J

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elmar

Business traveler
Liked: Property conditions & facilities, room comfort
Great hotel at an affordable rate.
Stayed 1 night in Jan 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed our stay. It had to be simple, refreshing and good. It was all that.
Stayed 1 night in Jan 2025