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a&o Frankfurt Ostend

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Lobby
Front of property
Lobby lounge
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

Map
Hanauer Landstraße 207, Frankfurt, 60314
  • MyZeil
    ‪5 min drive‬
  • Römerberg
    ‪5 min drive‬
  • Frankfurt Christmas Market
    ‪5 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room (2 Adults + 2 Children)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (2 Adults + 2 Children)

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 6-Bed Dormitory

In-room safe, desk, iron/ironing board, free WiFi

Bed in 6-Bed Dormitory

  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 6-Bed Room

In-room safe, desk, iron/ironing board, free WiFi

6-Bed Room

  • 226 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Bunk Bed

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Lobby sitting area

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About this property

a&o Frankfurt Ostend

Hotel in Ostend
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a conference center. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-out.
A&o Frankfurt Ostend offers 110 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Frankfurt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Frankfurt hotel also offers a vending machine, complimentary newspapers in the lobby, and express check-out. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

A&o Frankfurt Ostend is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 11.90 for adults and EUR 5.95 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Accessibility

  • Elevator (94 inch wide door)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 5.95 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 14 (subject to availability)
  • Late check-out fee: EUR 14 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products

Property is also known as

a&o Frankfurt Ostend Hotel
a o Frankfurt Ostend
a&o Frankfurt Ostend Hotel
a&o Frankfurt Ostend Frankfurt
a&o Frankfurt Ostend Hotel Frankfurt

a&o Frankfurt Ostend Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 157 out of 471 reviews
Rating 8 - Good. 151 out of 471 reviews
Rating 6 - Okay. 65 out of 471 reviews
Rating 4 - Poor. 39 out of 471 reviews
Rating 2 - Terrible. 59 out of 471 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jonas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to book a room for 6 since it was just our layover. However when our family arrived to the location they said that they someone check in to our room. It was scary. I was complaining because they are not checking the ID of the person who is checking in. They keep insisting that because someone check in via mobile. I suggest to the front desk if they can do an investigation. They didnt even bother. We’ve waited almost 2 hours in the lobby. Then they decided to give us 2 separate rooms. When we enter the room it was not clean and the bedding is not finish. We need to do the bedding ourselves. The room is not clean and smell like smoke. We mentioned to the front desk again all the do was sorry.
Stayed 1 night in Feb 2025

8/10 Good

Sanghee, Berlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit away from city center but quiet area. You can find lidl within 5-min-walk distance, and there are two bakeries which is walkable. Everything was good for me especially cost effectiveness. But the some of bed covers were not properly in place, so guests should cover them by themselves.
Stayed 2 nights in Feb 2025

2/10 Terrible

Graham

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid £140 extra for a single room that was very basic. Never again!
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

Absolutely disgusting. Mold, mildew, dust, sticky, filthy. Never again.
Stayed 1 night in Jan 2025

8/10 Good

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities

Does what you want it to do (mostly)

Very good location near to cafés, restaurants and buses (I recommend Die grüne Kaffeebohne). Comfortable, homely reception area and friendly, helpful staff. Private rooms are a bit cramped, and you need to be careful with your curtains as there are no blinds and people can and do walk right past! One last, niche note: if you have static electricity sensitivity like I do, it’s probably best to look elsewhere. When wanting to relax at the end of a day adventuring, repeatedly getting zapped just by moving around the room is not the best feeling.
Stayed 4 nights in Jan 2025

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Even thogh they have kitchen, still they don't have a kitchen. Zero cooking utensils, no stov e or oven just a electric kettle.
Stayed 1 night in Dec 2024

10/10 Excellent

Eliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, staff is super friendly, lobby is pretty cozy. If you’re traveling abroad, a&o is the way to go!
Stayed 3 nights in Nov 2024

10/10 Excellent

MARJORIE

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out process! Also very accessible, tram stations are near.
Stayed 5 nights in Nov 2024

6/10 Okay

Felix

Liked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Musa

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lars

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Bilal

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Olga

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay if you are traveling on budget to Frankfurt. Easy and fast ride to the center. Nice and clean lobby/lounge area. Rooms are ok, but all depends on your “mates”. Beds are comfortable, towels and bed linen are provided, which is nice. Special thanks to Gabriela (reception manager) for the great service and attention to detail.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicholas, Coaldale

Liked: Staff & service, amenities, property conditions & facilities
It was one of the better hostels I've stayed at. Cleanliness was average for a hostel. Guests in my room were quiet and respectful. Area was a bit far from downtown but the surrounding area was nice. Felt a bit like I was in the "hood," but overall, generally felt safe. Would recomend to others looking for a cheaper stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Megan

Stayed 1 night in Sep 2024

10/10 Excellent

Jujar

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Great for family

It was very clean. Nice bathroom. Good location lots of nice places to eat.
Stayed 1 night in Sep 2024

6/10 Okay

Sandra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and the overall condition of the hostel on first appearance was good. However, you have to request parking prior to arrival (this isn't made clear on the app), the beds look great but are very noisy and the rooms are very warm. The staff were very friendly though and were appreciative when we mentioned about the shower drain not working as this hadn't been raised with them before.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jenny, Elizabeth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The blankets were dirty, the pillow were stained, the property itself and the rooms had a horrible and awful smell. The bathrooms had mold. The staff were ok but didn’t speak English. Horrible experience pictures are deceiving. Now you caught some type of allergy.
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Property conditions & facilities
Everything was fine, but nothing was great. But as always with A&O, the value is unbeatable!
Stayed 2 nights in Aug 2024

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t realize this was a hostel until we arrived. The room had sleeping for 6 people and the configuration was nice for a small ‘dorm type’ space. 1 toilet room and 1 shower room (both with sinks). This stay served its purpose for a quick overnight stay and value was nice for our big group. Facilities downstairs had options and a place to hang out. Would recommend for younger crowds and families not staying a long period of time.
Stayed 1 night in Aug 2024

8/10 Good

Mattheus, Enschede

Stayed 1 night in Jul 2024

6/10 Okay

Jhonatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks
Stayed 1 night in Jul 2024