A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Muthu Fort William Hotel offers 51 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Fort William hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.
Muthu Fort William Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Muthu Fort William Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Polish, Romanian
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 6.25 for children
A bar/lounge
A restaurant
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Limited room service
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
This property is closed from January 5 2025 to February 1 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: GBP 2 per stay
We have included all charges provided to us by the property.
The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.
Optional extras
Fee for buffet breakfast: approximately GBP 12.50 for adults and GBP 6.25 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Property is also known as
Formerly Named as West End Hotel Muthu Fort William Hotel
Formerly Named as West End Hotel Muthu Hotel
Formerly Named as West End Muthu Fort William
Formerly Named as West End Muthu
Formerly Named as West End Mu
Muthu Fort William Hotel Hotel
Muthu Fort William Hotel Fort William
Muthu Fort William Hotel Hotel Fort William
Formerly Named as West End Hotel Muthu Fort William Hotel
Muthu Fort William Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were very accommodating to our late arrival from Scotrail. The rooms are very quaint and we enjoyed the unique furnishings and atmosphere of the hotel. The beds were very comfortable and we had a great view from our rooms 39 & 41. All the staff were wonderful! We’d highly recommend this hotel to stay in Fort William!
Suzanne
Stayed 2 nights in Aug 2024
6/10 Okay
Catherine
Aug 15, 2024
Liked: Cleanliness, room comfort
Not too bad
Decent spot close to everything, an older hotel but our choices were limited so that's why we chose. Not a bad stay, friendly staff clean room, ok breakfast
There were bedbugs on my bed and I woke up with dozens of bug bites on my body, my neck, and the back of my head. I brought up the issue with the reception lady and she said they would check it but insisted there are no bedbugs in Scotland. I googled it later not surprisingly there are bedbugs in Scotland this season. BE AWARE OF THAT!!
As a
Property the place is a mash up. We stayed in the annex that up the stairs, out a fire door then down another flight of stairs. The design and number of carpet choices was mostly a miss from different section of hotel. Personnel however was very nice and willing to help.
This is a very nice and adorable hotel in Fort William. Can't tell from the outside just how nice it is. The hotel staff was very friendly, kind and helpful. Th employee when I checked in (Vanessa or Veronica, I forget) was very sweet and helpful and I enjoyed talking to her for a bit upon checkin. Dinner at the restaurant was tasty and the staff there also very kind and helpful. The hotel is very close to city center and able to walk to shopping or food or down to the lake. Highly recommend.
Staff was wonderful. They went out of their way to make us feel comfortable and to assist us.
The hotel was quaint and full of character.
Also, we tried breakfast and dinner at the hotel restaurant during our stay and both were delicious!
The hotel claims to have upgraded rooms, but the room were small, dirty, like something from the 1970s. The flat screen tv (only modern thing) was hanging on the wall at a 30 degree angle - missing screws from the mounting bracket. B’fast is over at 9am - great when you’re on holiday.
Only redeeming factor was very nice staff. I feel sorry that they have to work in such a shabby environment.
Definitely not value for money would never stay here again.
David
Stayed 1 night in Jun 2024
6/10 Okay
Sherri
Traveled with partner
Jun 20, 2024
Very pretty interior but building is quite old and the lift doesn't go to all the upstairs rooms. The room was very nice but on front of property near a busy road very noisy. Good view of the harbor but I would have preferred a quiet room