Factors Inn & Cottage

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Factors Inn & Cottage

View from room
Lobby sitting area
Desk, iron/ironing board, free WiFi
Breakfast meal
Dining

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
Torlundy, Fort William, Scotland, PH33 6SN
  • Lochaber Geopark
    1 min walk
  • Ben Nevis Distillery
    2 min drive
  • Inverlochy Castle
    4 min drive
  • Oban (OBN)
    67 min drive

Room options

Superior Double or Twin Room, 1 King Bed

  • 62 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, 1 King Bed

  • 62 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Factors Inn & Cottage

3.5-star Fort William guest house with free in-room WiFi
This smoke-free guesthouse features a garden, free self parking, and free WiFi in public areas.
Factors Inn & Cottage offers 9 accommodations with coffee/tea makers and hair dryers. 29-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Factors Inn & Cottage features a garden. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Factors Inn & Cottage is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Archery

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Inverlochy Castle]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Breakfast and Dinner is served in Inverlochy Castle.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Factors Inn Cottage Fort William
Factors Inn Cottage
Factors Cottage Fort William
Factors Cottage
Factors Inn Cottage
Factors & Cottage Fort William
Factors Inn & Cottage Guesthouse
Factors Inn & Cottage Fort William
Factors Inn & Cottage Guesthouse Fort William

Factors Inn & Cottage Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 204 reviews" "
Rating 8 - Good. 59 out of 204 reviews" "
Rating 6 - Okay. 27 out of 204 reviews" "
Rating 4 - Poor. 8 out of 204 reviews" "
Rating 2 - Terrible. 5 out of 204 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and price on way to Skye
Initial problem with check in very happily resolved. We stayed in room 6 and were extremely happy with the spacious room and facilities, very, very comfortable and relaxing. Especially as we had our dog - bed and feed bowls provided. Eating in the Factors Inn below was an added treat, and we eould cerrsinly recommend. You should be aware of where to pick key up, and no breakfast where you stay, and rooms upstairs, but dont be put off as it is quite a gem in its own right.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Property is in bad need of updating
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Collette

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was nice. My problem was the check in process. Our room was not ready on time. Once it was ready, the receptionist was going to drive down to the cottage in a golf cart but decided not to. Her directions were not very good and we had difficulty finding our room. There are 2cottages and they do not have the room numbers on the outside. Our key did not work well in the cottage where our room was, so we thought we were in the wrong spot. My husband finally got the door open and we found our room.
Stayed 1 night in Jun 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and unique. The restaurant was a little pricy but the food was excellent!
Stayed 1 night in Jun 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms very large and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was well decorated and spacious. It was very quiet at the Inn. We felt like we were the only people staying at the Inn. Factors Inn is very close to Fort William where we had dinner and did some souvenir shopping.
Stayed 2 nights in Jun 2024

8/10 Good

Sheila

Stayed 1 night in May 2024

6/10 Okay

Glenn

Liked: Cleanliness
Disliked: Staff & service
Factors is a two star operation
Ok, shower was terrible, little gnats in bathroom, sofa cushions in sitting area need to be replaced. Interlochy Castle tries to run it remotely, and basically it does not work. Tha staff at the castle and those we dealt at Factors for dinner were top notch.
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, elegant alternative to staying in the castle. The pub on the first floor was perfect- food and drink excellent and wait staff catered to our every need!
Stayed 1 night in May 2024

10/10 Excellent

William, Ambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly respectable
It was what we were expecting which was good. It was simple and clean/tidy. Decor was dated but we did expect this being rated a 3 star anyway. Nice extra of 2 dogs bowls and mat in the room ready for our small dog. Just a shame that dogs aren't allowed in the main hotel to have breakfast so we chose to not have breakfast there, otherwise we would have.
Stayed 2 nights in Apr 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are no staff members at the Factor Inn, you have to check in at a larger hotel up the road and come back. Breakfast was not included even though it said it would be which makes the property overpriced.
Stayed 1 night in Oct 2023

8/10 Good

Lynn, TANUNDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room with all the facilities we needed.
Stayed 1 night in Sep 2023

8/10 Good

Gary

Traveled with partner
Disliked: Amenities
A so so experience inconvenient for dinner options
Stayed 1 night in Sep 2023

4/10 Poor

Neil

Liked: Staff & service
The room was dated and relatively clean, but not the greatest. It was difficult to get help when we needed it from the front desk
Stayed 1 night in Jul 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. Great landscaping and big room
Stayed 1 night in Jul 2023

2/10 Terrible

Wendy

Traveled with group
Disliked: Staff & service
Disappointing
Check in was horrible. First, you have to go back and check in at the Castle. There are NO perks. They show food and restaurant in the website and there is NONE. You can go to breakfast back at the Castle for 38pounds each. We asked about dinner for the 2 nights we would be there and they were booked solid (my fault). We wanted to sit outside and have a glass of wine and there was not a table or a chair anywhere. It was just a very disappointing experience. We stayed the next 2 nights at the Inch Hotel in Fort Augustus. It was awesome. Apparently, they are part of the same hotel group and they were very upset at our report when we were talking to them about it. We found a little place at the golf course 5 minutes away... The Caddy Shack. It was fantastic. Great bar, sweet people and good food. We went to dinner there twice and breakfast once. They told us that the restaurant at the Inn has been closed since before COVID. It seems the website could be easily updated to reflect the current situation. I will never book the Factor again.
Stayed 2 nights in Jun 2023

8/10 Good

Alastair

Traveled with partner
Liked: Cleanliness, staff & service
Lovely room - very spacious and easy parking. Only downsides were that the room was a bit musty smelling, one of the blinds wouldn’t close properly, and check-in was up at the castle which is a reasonable distance away over poorly maintained roads.
Stayed 1 night in Jun 2023

8/10 Good

Glenys

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Comfortable beds. Uncomfortable sofa. Needs a fridge.
Stayed 4 nights in May 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a disappointing experience
1. Inaccurate information of wifi name and password on the guest sheet and binder—2 incorrect wifi names that no longer exist 2. Unknowledgeable staff—had no idea what their own wifi name and password were 3. Irresponsible manager—asked me to check if the light was on the wifi router which is placed in the hallway, instead of checking up on it herself or sending someone to do it. I went and checked it anyways and told her the light was on. Again, no attempt was made to come to the site and check what was wrong. Instead, she said there was nothing she could do but calling an engineer who can come in the next morning since it was after 5pm (it was just after 5pm, meaning no internet service in my room for at least 15hrs). And she said there won’t be any compensation because wifi is an “outside provider” and the hotel is not responsible for it. 4. Unsanitary room—hair in the bath tub, a brown stain on the towel, blood on the wall, and a disgustingly dirty kettle + a HUGE spider under the sheet. 5. No reception in the building—Factor’s Inn & Cottage is operated by another hotel. You need to make a 15min round trip (or more if you have luggages or backpacks to carry) to the Inverlochy Castle Hotel which is a 5-star, fancy place. Probably another reason why staff is unknowledgeable and the manager is so rude, busy taking care of her own “luxury hotel” guests. 6. You need go to this hotel to check-in and pick up a room key yourself, so please be aware if you are a backpacker!
Stayed 2 nights in Aug 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to return from a hike
Comfortable, clean, lots of hot water, quiet. Easy parking. Lovely friendly check in staff.
Stayed 1 night in Sep 2022

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious accommodation
Couldn’t find anyone at reception when checking in and out at the castle, but when I found staff, they were friendly. The accommodation itself was spacious and clean.
Stayed 1 night in Aug 2022