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Alexandra Hotel

3.0 star property

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Photo gallery for Alexandra Hotel

Bar (on property)
Exterior
Lounge
Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
The Parade, Fort William, Scotland, PH 33 6AZ
  • West Highland Way
    ‪9 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Twin Room

7.4 out of 10
Good
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Single Room

9.0 out of 10
Wonderful
(10 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Double Room

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

8.0 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite (4 Poster Room)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Alexandra Hotel

3-star hotel in Fort William City Centre
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk.
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This eco-certified hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Concierge services and wedding services can be provided.

Alexandra Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 302 out of 971 reviews
Rating 8 - Good. 371 out of 971 reviews
Rating 6 - Okay. 194 out of 971 reviews
Rating 4 - Poor. 66 out of 971 reviews
Rating 2 - Terrible. 38 out of 971 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
We like that the old hotel had a lot of history attached to it. Staff were very attentive and nothing was too much trouble. The hotel could do with a refurbishment, as it looks worn and and dated, but the costs involved i assume would be astronomical. In saying that, we would have no hesitation in staying there again, as we really enjoyed our stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Eric

Disliked: Property conditions & facilities

Basic experience

Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, and warm room. Excellent help yourself breakfast.
Stayed 2 nights in Mar 2025

4/10 Poor

Sean

Disliked: Cleanliness, property conditions & facilities

Another overpriced, grubby and run down Fort Will

Rotten window frames, disgusting bath mat and battered toilet seat
Disgusting dirty bath mat
Sony looking toilet seat
Stayed 1 night in Feb 2025

6/10 Okay

Shabir, Weston Super Mare

Disliked: Amenities, property conditions & facilities
Still the value for money if you insist on staying near the high street
Stayed 1 night in Feb 2025

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a good base to see the Highlands from. The Alexandria proved to be a great choice. Lovely staff, good location and a decent sized room.
Stayed 3 nights in Jan 2025

8/10 Good

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Friendly check in, room was basic but clean. Shower was hot and powerful. Room was slightly cold and heating was not on. Take ear plugs if you want a good sleep as you can easily hear people in neighbouring rooms. Cant complain too much for the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so pleasant and helpfull,service was efficient and the property has easy access to amenities
Stayed 2 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Staff and food good but the hotel is very tir

Staff were very friendly and helpful, and breakfast and dinner were good, but the hotel is in need of refurbishment and decoration. Our bedroom had only single glazing so the window was covered in condensation for our entire stay. The hotel is very conveniently located for the railway station.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

This is the third time that I have stopped here. Personally, I love it, but if you are looking for a top notch accommodation then this is not for you. The rooms are pretty tired but clean, comfortable and warm. The stuff are very helpful. The food is okay. Personally, I go for value for money and this is what you get here
Stayed 2 nights in Feb 2025

6/10 Okay

Dave

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Out dated rooms furniture falling apart bath very small carpet frayed and holes in it
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The food was brilliant. The staff were helpful and generally excellent. Highly recommended and l would stay there again
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Cold room again

Check in was good, room looked great, had an upgrade in room as previous stay had no hot water or heating. Unfortunately the heating in the room went off in the evening and didn’t come back on till 6am. Management informed by several guests in the evening
Stayed 1 night in Jan 2025

4/10 Poor

Gordon

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

No hot water or heating

Staff were very nice and helpful, unfortunately there was no heating or hot water available. Staff offered free breakfast and upgrade on next stay. Appreciate its not there fault.
Stayed 1 night in Jan 2025

6/10 Okay

Penelope, Port Coquitlam

Traveled with family
Liked: Staff & service
The elevator made a few loud dings every time it stoped at the floor day and night. The hallway lights are on motion sensors and they don’t even stay on long enough to get your key in the lock and get the door to your room open before going out. Housekeeping had wiped out the inside of the coffee cups but hadn’t washed them as there was lipstick and coffee stains on the outside of the cup. There were other peoples hairs and dust in the corner of the bathroom. There was live music that I could hear on the 4th floor playing until midnight, luckily I didn’t have to get up too early in the morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Traveled with family

Nice stay

Great updated old style hotel. Staff was very nice and helpful. Good buffet breakfast in the adjacent bistro.
Stayed 1 night in Dec 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick honeymoon stop.

Stay was wonderful! Bed and room was comfortable, bathroom is so pretty and so quaint! Breakfast was great and service overalls was wonderful!
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Good: Staff friendly and helpful. Room clean, spacious and well furnished. Not so good: Wifi was not working at all during the stay.
Stayed 1 night in Dec 2024

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were cool ,could be doing with more heating
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay here! Staff was kind and helpful!
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
All good except shower water not warm enough and window draughts (room 232).
Stayed 1 night in Nov 2024