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Alexandra Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexandra Hotel

Exterior
Terrace/patio
Snow and ski sports
Bar (on property)
Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Lochaber Geopark
    1 min walk
  • Belford Hospital
    2 min walk
  • Great Glen Way
    3 min walk
  • Oban (OBN)
    61 min drive

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room, Sea View

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite (4 Poster Room)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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Parking included
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The price is $42
per night
$50 total
includes taxes & fees
Dec 9 - Dec 10
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About this property

Alexandra Hotel

3-star hotel in Fort William City Centre
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk.
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This eco-certified hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Concierge services and wedding services can be provided.

Alexandra Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.95 for adults and GBP 5.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 902 reviews" "
Rating 8 - Good. 346 out of 902 reviews" "
Rating 6 - Okay. 176 out of 902 reviews" "
Rating 4 - Poor. 59 out of 902 reviews" "
Rating 2 - Terrible. 34 out of 902 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Amenities
Room 315 had kitchen extracting trunking by the window which gave an irritating noise which meant we could not have the window open there appears to be a pigeon roosting there also making various annoying noises pecking the window etc - we were disappointed to not find a clock in the room ! Staff were very polite & helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view was great and nice restaurant and bar. The rooms were nice space wise with a comfortable bed.
Stayed 1 night in Aug 2024

6/10 Okay

Colin

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Madeleine

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Mandar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easily accessible and comfortable hotel with a warm and cozy vibe
Stayed 1 night in Aug 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quant but modern hotel. The dining room was nice along with the bar. The staff in both were very accommodating. Very convenient for train station and shopping.
Stayed 1 night in Aug 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night beds very comfortable breakfast lovely and hot as buffet sometimes can be cold
Stayed 1 night in Aug 2024

2/10 Terrible

Norman

Traveled with family
Disliked: Amenities
dirty bathrooms, overpriced, poor food, and music playing in the bar so loud you could hear it three floors up. Avoid if possible
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable and cozy in all aspects. Staff were very friendly. Parking was accessible and area was very safe. We enjoyed our stay
Stayed 1 night in Aug 2024

4/10 Poor

anthony

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Only a warm shower, decor in room needs improvement. TV didn't work reported but to avail. Breakfast mediocre, at check out nobody interested in how our stay was!!!
Stayed 1 night in Aug 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Malcolm

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was probably lovely 50 years ago but was very jaded and in need of modernisation. There were four floors and one very small lift. It could only fit 2 people wirh a suitcase each and was extremely slow. At breakfast I told the member of staff that I required a gluten free breakfast and all he provided was 3 small pieces of toast even though I had paid for a full english! Not impressed. I would not stay again and would not recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for two nights and hotel served our needs - close to centre and Ben Nevis. Building and rooms especially tired and in need of a refurb, peeling woodwork and mould in window frames. That said, staff were very friendly and helpful and bistro food was good. Breakfasts were ok.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

8/10 Good

Geoffrey

The hotel room was very comfortable and nicely modernized. However, the public rooms are now very old-fashioned and need a serious upgrade very soon.
Stayed 1 night in Aug 2024

8/10 Good

Neville

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our trip began a day late due to being hit by Hurricane Beryl. They would not modify the reservation even though this was a natural disaster that was completely out of our control. We booked this property because of the location to the train station. Upon arrival we discovered bed bugs in one of our rooms. They were not able to accommodate us and place us in another room so they moved us to another property outside of town. This was inconvenient for us but the staff was nice enough and gave us taxi vouchers to get back to their hotel so we could walk to the train station that we had booked for the Jacobite and all of the other things to explore in town. This was the main reason for booking the location to begin with as it was central to all of our plans. So in addition to having our trip delayed by no fault of ours the hotel location was changed not by our choice. So we were stuck paying for two nights at the hotel we did not even stay at. They did not reimburse us for any costs as they said this was up to Expedia who we booked through. So if that is the case – bad review of Expedia as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Graeme

Stayed 1 night in Jul 2024

10/10 Excellent

Bina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little stop for climbing BN nice clean rooms good breakfast and nice dinner
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shufen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅遊中
不錯，地點方便。房間乾淨整齊，住起來還蠻舒服的。
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Pleasant hotel close to the railway station
Stayed 1 night in Jul 2024

10/10 Excellent

Shufen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，地點方便。
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling!
This is without doubt the worst place I have ever stayed! The hotel is stuck in a time warp and is in major need of an uplift - however that is not why I’ve scored it so low. I stayed in a room on the first floor and the temperature in the room was nearing 29 degrees, and that was with the radiators off and the windows open. I made reception aware and they brought fans to the room but that did little to lower the temperature. The hotel was full so I could not be offered another room but was offered a refund. This was at 19:50pm and had there of been other hotels with rooms, I’d have left. I ended up having 2 hours sleep due to the heat which completely ruined the stay. The breakfast hall smelt musty and damp and the food was less than average - in fact I’d consider my stay there to be more hostel than I would hotel. Whoever is in charge of this hotel needs to take a good hard look at what’s being offered because it’s sub-standard by a long way. I understand this may be a family run hotel and part of me feels bad for writing this review but I have to be honest. In a hotel, you want a good bed (it wasn’t good) pillows that are not yellow (these were) and to be able to sleep - which I didn’t. I would advise anyone thinking of booking here to not! Even if it means paying more, your money will be much better spent elsewhere.
Stayed 1 night in Jul 2024