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Holiday Inn Express New Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Haven by IHG

Exterior
In-room safe, desk, iron/ironing board, cribs/infant beds
Indoor pool
Free buffet breakfast
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

Map
11205 Isabelle Dr, New Haven, IN, 46774
  • Grand Wayne Convention Center
    ‪14 min drive‬
  • Embassy Theatre
    ‪14 min drive‬
  • Allen County War Memorial Coliseum
    ‪15 min drive‬
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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$97 total
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About this property

Holiday Inn Express New Haven by IHG

New Haven hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Limited housekeeping is available.
Holiday Inn Express New Haven by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express New Haven by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express New Haven by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2000
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New Haven
Holiday Inn Express New Haven
New Haven Holiday Inn Express
Holiday Inn Express New Haven Hotel

Holiday Inn Express New Haven by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 301 out of 623 reviews
Rating 8 - Good. 183 out of 623 reviews
Rating 6 - Okay. 67 out of 623 reviews
Rating 4 - Poor. 42 out of 623 reviews
Rating 2 - Terrible. 30 out of 623 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Beth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beds are to high. I am 5’ 3” in height. If it hadn’t been for the telephone stand between the beds, it would have been impossible for me to get in bed. I put my foot against the stand so I could push myself up and back to get in bed. I left a day early for that reason. Cost me $120. You need step stools.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable trip
Great staff, friendly warm faces and a wonderful place to stay. Comfortable bed and leisure space
Stayed 2 nights in Nov 2024

10/10 Excellent

Priscilla L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for my visit
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Stayed 1 night in Oct 2024

8/10 Good

Jon

Stayed 2 nights in Oct 2024

4/10 Poor

Kristi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out location.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional in checking in regarding any needs. Very pleasant stay.
Stayed 1 night in Oct 2024

6/10 Okay

Kristen

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel room smelled so bad like musty cigarettes. We checked in late after a long drive and was disappointed to be greeted by a parking lot with not one light on (some electrical thing) and then once we got in our room it was really smelly to the point I woke up several times that night to bad smell. The morning/overnight receptionist was so pleasant which was a literal and figurative breath of fresh air. We checked in late and had to leave super early and they were fully booked or I would have requested another room.
Stayed 1 night in Oct 2024

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Needs updating, shabby.
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Very friendly!
Stayed 1 night in Oct 2024

8/10 Good

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
everything was great.
Stayed 1 night in Sep 2024

8/10 Good

Elmer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin, Mansfield

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than a big red stain on the carpet it was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
I was driving and became tired around midnight so decided to stop in and book a room. I booked online while pulling into the parking lot. Because it was after midnight, the booking went to the following day and I did not realize it. When I went into the hotel they did not have my reservation and I realized the error. They did not have any rooms for the night and refused to refund me when I had booked 10 minutes prior.
Stayed 1 night in Sep 2024

10/10 Excellent

TDarrell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for a suite but ended up with a handicapped room, the stay was still nice, just make sure we’re notified about the room switch ahead of time
Stayed 3 nights in Sep 2024

10/10 Excellent

Thel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very pleasant stay. Staff was super courteous.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alex, Sarasota

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good conditions, efficient and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pit stop
Wonderful stay! We are travelling to Ohio and this was hust a stopover. Wanted a swimming pool and it waa nust prefect! Breakfast was great with so many healthy and even not so heathy but all delicious choices!😉
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024