The ARC Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The ARC Hotel

Reception
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
King Wheel Chair Accessible Roll In Shower | Bathroom | Free toiletries, hair dryer
King Two Room Suite | Living area | 27-inch flat-screen TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
6813 Phoenix Ave, Fort Smith, AR, 72903
  • Mercy Hospital Fort Smith
    17 min walk
  • Mercy Clinic Convenient care
    18 min walk
  • Advance Care Hospital-Ft Smith
    18 min walk
  • Fort Smith, AR (FSM-Fort Smith Regional)
    3 min drive

Room options

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

Two Queen Wheel Chair Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

King Two Room Suite

  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Superior Single Room

  • Sleeps 3
  • 1 King Bed

King Wheel Chair Accessible Roll In Shower

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The ARC Hotel

Fort Smith hotel with indoor pool
An indoor pool, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided.
The ARC Hotel offers 63 accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a front-desk safe, and an elevator. Onsite self parking is complimentary.

The ARC Hotel is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The ARC Hotel Hotel
The ARC Hotel Fort Smith
Welcome Suites Fort Smith
The ARC Hotel Hotel Fort Smith
Holiday Inn Express Fort Smith

The ARC Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1014 reviews" "
Rating 8 - Good. 238 out of 1014 reviews" "
Rating 6 - Okay. 110 out of 1014 reviews" "
Rating 4 - Poor. 55 out of 1014 reviews" "
Rating 2 - Terrible. 41 out of 1014 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
It smelled old musty. It was so SWAMPY AND HUMID. It made the room uncomfortable. I woke up with body pains I never have. There was no shampoo and body soap the first night and the pool was cloudy and green.
Stayed 2 nights in Aug 2024

4/10 Poor

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had requested a king bed, but we got 2 queen beds. Smaller beds than we normally sleep in. We both tossed and turned all night long. Maybe got 3 hrs sleep!
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Traveled with partner
Liked: Amenities
Excellent customer service!
Stayed 1 night in Aug 2024

8/10 Good

Alisha

Traveled with family and small children
Liked: Cleanliness, staff & service
Comfortable beds- warm pool. Hot tub was broken/out of service!
Stayed 1 night in Aug 2024

6/10 Okay

Jonnie

Traveled with group
Liked: Cleanliness, staff & service
Just quick overnight for a meeting next morning in the area. Room was nice except for musty smell that I did get used to after an hour or so. Bed was comfortable. Then I laid down and looked up and saw mold on the ceiling from apparent water damage from room above this one. I stayed and I lived but not sure if I’ll stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and quiet. The breakfast is way better than most.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
The stay was nice, the only thing is I asked for stay o er service for my bedding to be changed and fresh towels. I took the DND sign off the door like front desk said before I left and came back hours later and room was not set iced. Other than that room was clean and stay was nice. I would stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed here on my drive back to Atlanta. Price was great. My hotel door had a broken extra lock and the tub drained slowly. The breakfast was ok. The area was very safe. Accidentally left my passenger side door open for a few hours and no one bothered my car.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Business traveler
Disliked: Cleanliness, property conditions & facilities
Literally everything in the room was sticky. I checked out early.
Stayed 2 nights in Aug 2024

4/10 Poor

Lugenia

Traveled with family
Disliked: Staff & service, property conditions & facilities
The night clerk (a male) was AWFUL. We reserved 2 rooms and arrived around 8pm. One of the rooms had no working light when you entered. And then NO television that worked. I called and asked if he could help us and he laughed and said”he wasn’t a repair man” I told him it said it wasn’t connected to internet and he said he couldn’t give me the password. I asked for a different room and he said he can’t because then he couldn’t rent that room. The place was at least half vacant. I asked for management and he said it would be a couple days before I could talk to someone. We have stayed at the Arc at least 2-3 nights per month for the past 3 years due to our jobs. I will NEVER stay there again. I left messages for a manager as well….this was last week on Wednesday. It is now Monday and still no call back. Awful service and completely awful and disrespectful employee
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and we felt safe. The room had a mini fridge and microwave and a Keurig machine. The laundry facilities do not work. The hot tub is out of order. The pool was dirty and the water was warm. The ice machine on the second floor is out of order. The waffle machine was out of order. Breakfast was good, though, with eggs, sausage, biscuits& gravy, pastries and cereal. I think it must be hard for all hotels to compete for business.
Stayed 1 night in Aug 2024

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the price
Was a great place. Only reason for the 4 star is due to the room on this trip had an odor to it that wasn't normal. Otherwise it was great
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great , the breakfast was excellent. Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Kween

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kd
Stayed 1 night in Aug 2024

2/10 Terrible

Juan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was maybe flooded and smell so bad, carpet was very dirty and smelly. They even had a blower just laying in the hallway
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, room comfort
Very clean and nice people
Everything was great except the lamp beside the bed had no bulbs and the one on the dining table came in and went off randomly on its own so my husband swiped a bulb from the bathroom so we would have a light in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Randie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, comfortable bed, and plenty of hot water!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

kayathiry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with reasonable price
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the Price
Was a nice stay. They are steadily working on the place. Seen a couple of bugs here and there but nothing that made the place seem bad or rough.
Stayed 2 nights in Aug 2024