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Prime Hotel

3.0 star property

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Photo gallery for Prime Hotel

Premium bedding, down comforters, desk, soundproofing
Podollan Suite | Private kitchenette | Fridge, microwave, coffee/tea maker
Reception
Interior detail
Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Rivers Casino
    ‪10 min walk‬
  • Peter Pond Mall
    ‪13 min walk‬
  • MacDonald Island Park
    ‪16 min walk‬
  • Fort McMurray, AB (YMM)
    ‪18 min drive‬

Room options

View all photos for King Bachelor

Premium bedding, down comforters, desk, soundproofing

King Bachelor

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, desk, soundproofing

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor with Kitchenette

Premium bedding, down comforters, desk, soundproofing

King Bachelor with Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room | Premium bedding, down comforters, desk, soundproofing

King Express Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 Bedroom, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop

Premier Residences

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.6 out of 5, Wonderful, (42)
The price is $110
per night
$120 total
includes taxes & fees
Mar 18 - Mar 19
Premier Residences

About this property

Prime Hotel

3-star Fort McMurray hotel with free breakfast
A meeting room, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a lobby fireplace.
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary covered self parking is available on site. Guests can use the health club at a partner property.

Prime Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 10:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 200 out of 519 reviews
Rating 8 - Good. 189 out of 519 reviews
Rating 6 - Okay. 78 out of 519 reviews
Rating 4 - Poor. 20 out of 519 reviews
Rating 2 - Terrible. 32 out of 519 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Zakkary

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Norman

Stayed 1 night in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under renovations so not all areas were accessible. Otherwise I had a great experience and would recommend this hotel. The included full breakfast was amazing and was available til 10am catering to travelers like myself who needed that extra sleep in. Heated underground parking was fantastic. All in all a great experience. Will definitely use the Prime again on my next visit to Fort McMurray.
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Business traveler
Liked: Cleanliness, room comfort
Decent hotel
Decent hotel, but hard to find as there are no signs out front. Underground parking is nice, especially in the cold. Breakfast was great. Hotel had no water during one of our days there and I wish the hotel had called to tell their guests instead of informing me the day of (inconvenient for us as we were working nights and would like to have showered during the day). Difficult to speak to staff as many say they do not speak English. Overall a decent and clean place for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Rose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We love staying at Prime. The beds, pillows, comforter are very comfortable. Clean. The breakfast is great (from my husband as I don't eat breakfast). coffee could be a bit better . This stay was terrible. Booked and paid extra for a room with a bathtub. Wish I could of enjoyed it. No hot water, went to call about the hot water, phone doesn't work. Jumped into bed to warm up, turned the tv on, remote doesn't work. In the morning washed my hair with cold water, still no hot water. Go to dry my hair, hair dryer doesn't work. Was in town for a trade show. Went to work cold and wet hair Moved rooms the next night. Still NO HOT WATER. Staff is very nice. especially the security guard. goes out of his way to make sure we are taken care of.
Stayed 3 nights in Nov 2024

8/10 Good

Techoro

Business traveler
Liked: Amenities
All good
Stayed 1 night in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Maryknoll

Stayed 1 night in Oct 2024

8/10 Good

Tom

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy to find, situated right down town. Renovations occurring at the hotel and in the area made it difficult to find a place to park.
Stayed 1 night in Oct 2024

10/10 Excellent

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Craig Peter

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

jen

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Juanita

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean, had chipped glassware and no replacement available when requested. Their swipe card system was unreliable. There was no hot breakfast as advertised. They couldn’t swipe my credit card and told me it was declined. Had to call and make sure I wasn’t skimmed. They keyed it in incorrectly 3 times and flagged a fraud alert. Won’t stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Stayed 1 night in Oct 2024

2/10 Terrible

Tammy

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammad

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyalla

Stayed 3 nights in Jun 2024

10/10 Excellent

Lyalla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 3 nights in Oct 2024

8/10 Good

Anita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel twice. The beds are very comfortable and the room is clean. The staff is friendly and helpful. I like that there is underground parking. Will book at this hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024