10/10 Excellent
samuel
Traveled with family
Mar 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice and clean. The ac in our original room wasn't working properly so they put us in a better room with the ac working overtime!! The staff was awesome. We needed to print something for our bags for the next day required for our cruise. The business center printer wasn't working but they gave me an email to send what I needed printed and they provided me with my needed documents. The only thing i wish they had was a shuttle for local attractions and a better looking entrance to represent how great this hotel is. With that being said, my stay here was great. I have no complaints. They also provided us with complimentary breakfast. I hope the breakfast is awesome but regardless great stay. One more thing. There was a pleasant smell throughout the hotel. It reminded me of my home because my wife keeps plug-ins. I'm leaving a detail review because I believe customer service is important when people spend their hard earned money. Excellent customer service!! Video will be posted next!
samuel
Stayed 1 night in Mar 2025