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Grand Burstin Hotel Folkestone

3.0 star property

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Photo gallery for Grand Burstin Hotel Folkestone

Reception
Coffee shop
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Theater show

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪1 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪12 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Twin Room With Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Double Room with Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.8
Rating 10 - Excellent. 325 out of 1201 reviews
Rating 8 - Good. 303 out of 1201 reviews
Rating 6 - Okay. 230 out of 1201 reviews
Rating 4 - Poor. 146 out of 1201 reviews
Rating 2 - Terrible. 197 out of 1201 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Fine but would not return

Staff were nice, great location. Hotel itself was cheap but reflective of that it was very shabby and run down. There was no breakfast available as deliveries hadn’t come. There was a shoeless man passed out on the floor in the lobby at 10am, police there multiple times during our two day visit, felt pretty dodgy. Shower gel/shampoo dispenser empty, only one towel for two guests for two nights and no hot water in the shower in the evening. The bedroom had no lamps just harsh overhead lights, and we could hear every word the neighbours in the next rooms were saying. Would not stay again but it was fine for the price, the location is really great and the staff very nice and friendly, especially the man who had the unpleasant job of turning people away from breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort

Bargain Hotel for the Price.

It's a large hotel, totally cashless from check-in to the bar, no cash accepted anywhere. Made a mistake with my room allocation but quickly resolved by Dave on reception who was doing the job of two people. Decor could be better and the rooms but for what I paid it was outstanding. £5 to park your vehicle overnight but overall very good. The view over the sea in the morning was very welcome.
Stayed 1 night in Jan 2025

8/10 Good

Aileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent. Have rebooked already
Stayed 2 nights in Jan 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

John

Traveled with family
It was a nice room although abit dated. Comfortable clean bed.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice, relaxing stay.

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Liam

Business traveler
Liked: Cleanliness, staff & service
£6.90 a pint is crazy
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
It was good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Maher

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities
Stayed before in superior room much better than standard stayed three nights and didn't restock coffee etc
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
Won't book here again. No parking, didn't feel safe, not able to contact front desk via phone when arrived, 13p per min to call and speak to front desk who don't answer.
Stayed 1 night in Dec 2024

8/10 Good

Gerard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brilliant apart from the sink plug braking and the door handle almost comming off.
Stayed 1 night in Dec 2024

8/10 Good

Timothy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Overnight stay

One night styay prior to eurotunnel. Needed a simple room to stay before travel and to avoid atrocious travel to Dover due to roadworks. Cost was very good no brianer to stay. Room adequate, all that you needed but a bit bland. But the room served its purpose it was comfortable and clean. Note be careful of shower water is near 80c and burnt my partners toe ! Near to tunnel (15 mins) Breakfast was good but some items were luke warm rather than hot due to stupid heat lamps that in my opinion never really work. Would stay again. Its a pity that the splendor of the original hotel has been vandalised by greed and horrendous 1970s extensions.
Stayed 1 night in Dec 2024

4/10 Poor

Stefan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yat Hin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
The hotel was a bit old, but it's well located and of great value.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay. Place has been revamped. Only downside was waking up at 4:50am to the noise from a room having a bath and the loudest bathroom fan.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog Friendly Hotel

Our 3rd stay. We travel via the Chunnel, so this is a perfect stopover for us. Friendly staff. Large clean room, dog friendly, very close to the beach👍
Stayed 1 night in Dec 2024

6/10 Okay

Carleigh

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not good value for money

Bed was very uncomfortable Pillows smelt musty Only enough hot water for one bath Good amenities Good fully stocked bar Friendly staff Booked the premier double room with sea view but no balcony or patio doors, very disappointed when it was one of the most expensive rooms to book
Stayed 1 night in Dec 2024