Ratings based on 1,402 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
Great stay and would go back!
Comment from Hotel Management
Mar 28, 2024 by Aiko, Hotel Management
Dear Misty, Thank you for staying with us. We appreciate your feedback! We hope to see you again on your next visit in Key West.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Havana Cabana was a great tropical resort. The pool and lobby were adorable and all the staff was friendly and helpful. They had smoothies and popsicles poolside and nightly lobby snacks. The bathroom shower was the only thing that could use some work. The hotel shuttle was a huge plus!
Comment from Hotel Management
Mar 28, 2024 by Nataly, Hotel Management
Dear Nicole,Thank you for staying with us! Your feedback is important to us. We sincerely apologize that the bathroom shower was not working properly during your stay. We will go ahead and bring attention to this matter to our management. We are delighted that you enjoyed your time here in Havana! We look forward on welcoming you back on your next adventure in the Keys! Until next time, take care!
by A verified traveler
Posted Mar 27, 2024 on Expedia
As soon as we walked in it felt like we were on vacation. We got in before check in they held our bags we went straight to the pool.
Comment from Hotel Management
Mar 28, 2024 by Nataly, Hotel Management
Dear Shelli Dawn, Thank you for staying with us! Your feedback is important to us. We are delighted that you enjoyed your time here in Havana! We look forward on welcoming you back on your next adventure in the Keys! Until next time, take care!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Very nice option in the area
Comment from Hotel Management
Mar 28, 2024 by Nataly, Hotel Management
Dear Gaelle,Thank you for staying with us! Your feedback is important to us. We are delighted that you enjoyed your time here in Havana! Until next time, take care!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Noisy
Comment from Hotel Management
Mar 28, 2024 by Nataly, Hotel Management
Dear Vanessa,Thank you for staying with us! Your feedback is important to us. We sincerely apologize about any issues you may have experienced during your stay. We hope that in the future, you give us another opportunity to demonstrate our outstanding customer service and beautiful resort. We wish you all the best, take care!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Great price and the shuttle service was key to getting back and forth to Duval. Awesome pool, clean rooms, great staff. Definitely go back!!
Comment from Hotel Management
Mar 28, 2024 by Nataly, Hotel Management
Dear Corey, Thank you for staying with us! Your feedback is important to us. We are delighted that you enjoyed your time here in Havana. We hope to welcome you back on your next adventure in the Keys! Until next time, take care!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Thumbs up
Comment from Hotel Management
Mar 26, 2024 by Nataly, Hotel Management
Dear Sharon, Thank you for staying with us! We are delighted that you enjoyed your time here in Havana! We look forward on welcoming you back on your next adventure in the Keys! Until next time, take care!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Not on a beach really
Room dated
No workout facility
Very nice atmosphere with bar and pool
Comment from Hotel Management
Mar 26, 2024 by Nataly, Hotel Management
Dear William,Thank you for staying with us! Your feedback is important to us. We are delighted that you enjoyed your time here in Havana! Until next time, take care!
by A verified traveler
Posted Mar 24, 2024 on Expedia
Great property. Pool is amazing. A little further away from Duvall Street crowd and noise, and we liked that.
Comment from Hotel Management
Mar 24, 2024 by Chris, Hotel Management
Thank you for your kind review! We are thrilled to hear that you enjoyed our property and found the pool to be amazing. We understand the importance of offering a peaceful retreat away from the hustle and bustle, and we're glad to hear that you appreciated the quieter location slightly removed from the Duvall Street crowd and noise. We hope to welcome you back for another relaxing stay in the future!
by A verified traveler
Posted Mar 22, 2024 on Expedia
Comment from Hotel Management
Mar 24, 2024 by Chris, Hotel Management
Thank you for your kind review!