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Peten Esplendido Hotel and Conference Center

3.0 star property

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Photo gallery for Peten Esplendido Hotel and Conference Center

Terrace/patio
Interior
Interior
Lake view
Deluxe Double Room Single Use, 1 Bedroom | Premium bedding, Tempur-Pedic beds, individually furnished, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
1 calle 5-01 Santa Elena de la Cruz, Zona 1, Flores, Guatemala, 17001
  • Maya Mall
    ‪1 min walk‬
  • Central Park
    ‪3 min walk‬
  • Lake Petén Itzá
    ‪6 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, Tempur-Pedic beds, individually furnished, desk

Deluxe Triple Room

  • 215 sq ft
  • Lake view
  • Sleeps 4
  • 1 Twin Bed, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room Single Use, 1 Bedroom

Deluxe Double Room Single Use, 1 Bedroom | Premium bedding, Tempur-Pedic beds, individually furnished, desk

Deluxe Double Room Single Use, 1 Bedroom

  • 312 sq ft
  • Lake view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, Tempur-Pedic beds, individually furnished, desk

Standard Double Room, 2 Double Beds

  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double or Twin Room, 1 King Bed

Deluxe Double or Twin Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, individually furnished, desk

Deluxe Double or Twin Room, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

Peten Esplendido Hotel and Conference Center

3-star Flores hotel with private balconies
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a poolside bar, a business center, and conference space.
Peten Esplendido Hotel and Conference Center offers 62 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. These individually furnished accommodations include desks. Tempur-Pedic beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers. This Flores hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Peten Esplendido Hotel and Conference Center features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 2476 square feet (230 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands.

Peten Esplendido Hotel and Conference Center has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
El Mirador - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: GTQ 60 for adults and GTQ 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Mirador

Things to do

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,476 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GTQ 800 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GTQ 60 for adults and GTQ 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Peten Esplendido
Peten Esplendido Hotel
Peten Esplendido Hotel Santa Elena
Peten Esplendido Santa Elena
Best Western Peten Esplendido Hotel Flores
Best Western Peten Esplendido Hotel
Best Western Peten Esplendido Flores
Best Western Peten Esplendido
Best Western Peten Esplendido Hotel
Hotel Best Western Peten Esplendido Hotel & Conference Center
Peten Esplendido Hotel Conference Center
Best Western Peten Esplendido Hotel Santa Elena
Best Western Peten Esplendido Santa Elena
Best Western Peten Esplendido Hotel Conference Center
Best Western Peten Esplendido
Best Western Peten Esplendido
Peten Esplendido Hotel Conference Center
Peten Esplendido Hotel and Conference Center Hotel
Peten Esplendido Hotel and Conference Center Flores
Peten Esplendido Hotel and Conference Center Hotel Flores

Peten Esplendido Hotel and Conference Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 194 reviews
Rating 8 - Good. 70 out of 194 reviews
Rating 6 - Okay. 36 out of 194 reviews
Rating 4 - Poor. 18 out of 194 reviews
Rating 2 - Terrible. 12 out of 194 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Edel, San Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were very nice and helpful. Location of property is convinced because it’s around the mall, restaurants and walking distance from the island. The only issue was the wifi not working properly. But I Would definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!! WiFi connection is horrible to slow !!!
Stayed 1 night in Sep 2024

4/10 Poor

Carla

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in desperate need of an update. Check in was good, the rooms were on second floor and he reserved two double beds. Extremely tight quarters. Beds were comfortable but having two adults and two kids in the room was suffocating. Bathroom needs a thorough cleaning and towels were sketchy. Our TV and the majority of the outlets did not work and we did have a couple of power outrages but it came back after approximately 6-10 minutes. Shower pressure was also an issue. There is a on-site restaurant that was pleasant food and portions were great. There is parking but you have to ask reception to unlock chain since parking is not next to hotel. Hotel location is across from the island.
Stayed 2 nights in Jun 2024

10/10 Excellent

mynor

Stayed 1 night in Jun 2024

6/10 Okay

Sandra

Ants was in the room 😊
Stayed 1 night in May 2024

10/10 Excellent

Elke

Traveled with group
Liked: Staff & service
Staff is so friendly, helpful. Food is allowed in swimming pool area...huge plus. Rooms are average but decent. Great air conditioning. Restaurant has great prices. Would stay again
Stayed 4 nights in Apr 2024

8/10 Good

Marguerite

Liked: Cleanliness, staff & service, amenities
Beautiful site at edge of lake, great view. Beds were comfortable. A/C worked well- a real comfort on the 100 degree days we were there. Pleasant pool. Staff were pleasant, especially the dining room staff, who worked overtime for our large group with early breakfasts and late dinners. Some of our group had rooms that needed some maintenance, especially with water pressure issue, but water was fine in mine. Anyone with mobility issues should know there is no elevator to the 2nd and 3rd floors. The area directly around the property doesn’t have much of interest, but it’s a short walk across the bridge to the main part of town with lots of restaurants, shops, views, activities.
Stayed 1 night in Apr 2024

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Staff treat her very good
Stayed 1 night in Apr 2024

10/10 Excellent

yessenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to be with an amazing view of the Island.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Imelda

Stayed 1 night in Feb 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Feb 2024

10/10 Excellent

Mario, UPLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2024

4/10 Poor

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Oswald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing was that there was a bad smell coming out of the washbasin.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Emilia Andrea

Stayed 5 nights in Nov 2023

10/10 Excellent

Francisco, GUA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, bien ubicado y personal amable.

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Carlos

Stayed 3 nights in Jul 2023

10/10 Excellent

DMITRY

Stayed 2 nights in Apr 2023

6/10 Okay

Josue

Stayed 3 nights in Apr 2023

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities
I like the fact the rooms are big, the view and the friendliness of the staff
Stayed 1 night in Mar 2023